On Sun, May 10, 2020 at 04:13 PM, Sarah k Alawami wrote:

This link is for sales related support ONLY!

And if the problem is with their sales website, and it is, then that's who to contact.

I get what they're saying about technical support issues with the range of products and makers they sell.  But you can't consider a flaw in their web presence for sales as anything besides sales related.  If they do, then, well, if you can avoid them for further business then I would.
 
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Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Science has become just another voice in the room; it has lost its platform.  Now, you simply declare your own truth.

      ~ Dr. Paul A. Offit, in New York Times article, How Anti-Vaccine Sentiment Took Hold in the United States, September 23, 2019