Re: NVDA becoming unresponsive in Microsoft Teams
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this is a known issue for quite some time now and as I understood the problem
is with the platform for making apps like Microsoft Teams and WhatsApp For
in the meantime , I suggest you work with Microsoft Teams from the
browser. I guess that the best experience would be with the new Microsoft Edge based
I tested Microsoft team with the Mozilla Firefox browser and NVDA And I
did not experience any problems with NVDA stops Speaking .in fact I think that
in the browser Microsoft teams works better due to the high level of
Accessibility using ARIA correctly.
This problem is not just an NVDA issue but is more of a problem
with Teams and it's one which Microsoft is aware of, although I'm
somewhat mystified that it's taken this long for a fix to be
deployed to production.
One way to get Teams to cooperate when accessibility seems to
break down is to resize the window. In other words, press
Windows-down arrow to minimize it and then restore or maximize it
again. This should get Teams to resume communicating with your
Blindness Assistive Technology Specialist
JAWS Certified, 2019
On 6/3/2020 12:52 AM, Sarah k Alawami
This I believe has ben discussed on this group,
if not it has ben discussed on my ttwitter feed as well. I
would search at least on the group to see and on github as
Sarah Alawami, owner of TFFP. . For more info go
to our website.
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On 2 Jun 2020, at 21:29, Luke Robinett wrote:
The conferencing/chat app Microsoft Teams is
generally fairly accessible, but I’m experiencing a
recurring issue. After a certain amount of time with
the app loaded, eventually NVDA will no longer narrate
the contents of the Teams GUI when using the tab key
and Teams shortcut keys. When this happens, the only
way to navigate the app is with object navigation. If
I close and relaunch Teams it starts working again.
This happens frequently, but I can’t quite pin down a
specific condition or amount of time that triggers it.
Sometimes it happens out of the blue, other times it
seems to happen after I’ve shared my desktop on a
I’ve tried restarting NVDA but it doesn’t fix it.
I’ve also tried NVDA key + F5 to refresh the virtual
buffer but still nothing. Can anyone think of any
other troubleshooting steps I can try? Having to
restart Teams is not ideal, as I’m often in the middle
of a work conference and that’s akin to walking out of
the room. Lol. Especially annoying/embarrassing when
I’m trying to share content.
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