Have you re-registered the product?
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Às 19:28 de 16/06/2020, Vincent Le Goff escreveu:
I don't know if I should write here, but it's mostly to see if others had this issue. Perhaps I was unlucky. I often am with technology.
So I purchased CodeFactory eloquence and it worked well... until it didn't. Now my profile with Eloquence in it won't start. When selecting it I have a dialog telling me that CodeFactory will open settings to check registration. I say okay and yes when Windows asks me if this software should be allowed to perform admin tasks. The settings open... but on clicking on ok I get a simple error: couldn't load synthesizer. This happens if I select the speech synthesizer in NVDA's settings as well.
So I would guess: not an NVDA bug, most likely a CodeFactory bug. Still, as far as I know, things worked great before the update of the last NVDA version (I'm running on 2020.1 now). Then again, it can hardly be a Python version error, since I don't expect major changes took place in Python version between these NVDA versions.
Has anyone experienced similar issues? And found a quick fix? I like quick fixes... if they hold.