Re: problems with hot keys

Quentin Christensen


If someone can capture a log at debug level that would be really helpful please!


On Mon, Jul 27, 2020 at 1:40 PM Luke Davis <luke@...> wrote:
Yes. This happened from time to time with older versions, but I've been seeing
it a lot more with recent versions (beta, RC, and alpha).

I haven't been able to figure out if it is NVDA's fault, or some change in
Windows 2004.

I have yet to capture a log on it, as it usually happens when I'm in a hurry.

I believe it used to happen more with Firefox, whereas now it seems to happen
for just about any application.  Also it no longer seems to happen only after a
machine suspend.

Not only is the NVDA key no longer functional in these cases (I.E. NVDA+Q does
nothing but type a Q), even more perplexing to me is that Ctrl+Alt+N fails to
launch the desktop shortcut.
Which implies something about the keyboard driver I think, although Restarting
NVDA from the systray icon still fixes the problem.


On Sat, 25 Jul 2020, Don H wrote:

> I am running the latest released version of NVDA on a Win10 2004 laptop.  On
> a random basis I am running into the problem where all the hotkeys for Nvda
> stop working.    Is anyone else seeing this problem?  Can't even close VNDA
> as the insert q doesn't work

Quentin Christensen
Training and Support Manager

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