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Re: Outlook 2016 - Cannot Open Certain Messages When NVDA is Active

Joseph Lee
 

Hi all,

Regarding logs, a log at the info level won’t give developers the detailed picture we need. For some issues, an info log would suffice, but for many issues, we (developers) need a debug log (and please do send them privately as it will contain things you type on your keyboard and braille display).

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Wednesday, July 29, 2020 7:44 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Outlook 2016 - Cannot Open Certain Messages When NVDA is Active

 

This message has been retitled so that the exact nature of the problem is front and center.   I have also quoted the problem description again, as it was buried after the log content posted.

Please refrain from posting logs on the group.  If an assistant needs one, they will ask for it to be sent directly to them.


On Wed, Jul 29, 2020 at 05:21 AM, Christo Vorster wrote:

I have a problem opening certain emails in Outlook 2016.

 

If NVDA is turned off, the specific mails can be opened.

 

I copied the View Log after I experienced the problem.

 

Would it help if I uninstall, and then re-install NVDA?


 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Science has become just another voice in the room; it has lost its platform.  Now, you simply declare your own truth.

      ~ Dr. Paul A. Offit, in New York Times article, How Anti-Vaccine Sentiment Took Hold in the United States, September 23, 2019

 

 
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