Using the num pad keys to review text


This issue refers to the same friend of mine who has issues with his Braille display. I say that only as reference. I don't see these issues as linked.

He has opened a word document. He cannot use the numpad 4 and 6 keys to review text, like with Jaws. Is this expected functionality or is there something I've forgotten to tell my friend to help him better? When I open a word document and attempt to read word for word using numpad 4 and 6, I get the same result he does. I don't see any of the text in the document, but, the name of the document and menu options.

Join to automatically receive all group messages.