Hello Sandra and all,
I use Office 365 in French with NVDA 2020.2.
I tested what you describe on a word document with track changes enabled.
I noticed the same as you mentioned:
While typing a to jump to the next change, everything is ok.
However, going backwards with shift+a jumps to the first change and does not go to all others.
I tested the same document with nvda 2019.2 and 2019.3, and the shortcut works properly.
I can’t explain what the problem is.
I am using the current version of NVDA, 2020.2. When I am in a word document with track changes enabled, I can go to reading mode and press a to go to the next change and again to the next change and so on. However, I can't move to the previous change. When
I press shift+a, NVDA will tell me no changes were found, although it took me through them when I went forward using just a.
I am using Office 365. Also, I'm using a German version of NVDA, so I don't know if the key to cycle through changes is different in the English version. However, A is the correct key in my version.
Can I do something to solve this, or is this a new bug?