Re: Speech crackling/breaking up in latest NVDA


Before making changes such as installing a different driver, if there is no sighted help available in a reasonable time, should anything be done without an external USB sound card, speaker, or headphones? For myself, it might be a number of days before sighted help might come and I would be very reluctant to try things if I didn't have an external sound card that I can connect to standard headphones or to my receiver for sound.


-----Original Message-----
From: Brian Vogel
Sent: Thursday, August 06, 2020 4:49 PM
Subject: Re: [nvda] Speech crackling/breaking up in latest NVDA

On Thu, Aug 6, 2020 at 05:38 PM, Sharni-Lee Ward wrote:
The make is Asus and I don't know off the top of my head what the model is.-
Unfortunately, then, I'm stuck. There are, literally, thousands of Asus computer models, and without the specific model it's impossible to determine what the most recent drivers Asus has for a given computer are.

The only way I know of that you might be able to get the model number, as what's provided varies by maker, is using the DXDIAG command. Hit Winkey+R, enter DXDIAG in the open edit box, then hit Enter. You'll get a message about needing to connect to the internet to check certain things which it's fine to OK, then after about 15-30 seconds a window will pop up with the title DirectX Diagnostic Tool and it is open to its System tab. In that tab, what's shown to the right of the label System model is the model. There is also an Sound tab where the driver information for your sound device (usually output device, e.g., speakers/headphones) is shown. What's important is the Date shown for the sound driver since you'd be checking on your computer's Drivers & Software page to see if the driver they offer is newer than what you have (also make a note of the version number, too, as there are times when an updated package is released, but the driver in it is the same version as an earlier package).


Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363

A gentleman is one who never hurts anyone's feelings unintentionally.

~ Oscar Wilde

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