Re: Installation issues
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I have no add ons, latest updates from January and I hear the music then closing NVDA and installation stops always here.
From: email@example.com [mailto:firstname.lastname@example.org] On Behalf Of Joseph Lee
Sent: Tuesday, 6 October 2020 11:26 AM
Subject: Re: [nvda] Installation issues
Assuming that you have latest Windows 7 updates (dated January 14, 2020) installed, I think it might be something to do with your NVDA settings or add-ons. Do you have add-ons installed, and when you do try to install 2020.2, do you hear the startup music and NVDA afterwards?
From: email@example.com <firstname.lastname@example.org> On Behalf Of Jim L
I don’t know but am stuck on 2019.2 and cannot update from this version in either update or full installation.
The key question is, which version of NVDA was Jim using prior to trying to update to 2020.2? The answer to that will explain some things, but not others, including user settings, add-ons, and what not.
Make sure you have Windows 7 service pack 1 installed on your system. I'm not sure how NVDA works on Windows 7 now, as I'm using Windows 10 myself.
On 10/6/2020 9:26 AM, Jim L wrote: