I have no add ons, latest updates from January and I hear the music then closing NVDA and installation stops always here.

Hi,

Assuming that you have latest Windows 7 updates (dated January 14, 2020) installed, I think it might be something to do with your NVDA settings or add-ons. Do you have add-ons installed, and when you do try to install 2020.2, do you hear the startup music and NVDA afterwards?

Cheers,

Joseph

I don’t know but am stuck on 2019.2 and cannot update from this version in either update or full installation.

Cheers,

Jim

Hi,

The key question is, which version of NVDA was Jim using prior to trying to update to 2020.2? The answer to that will explain some things, but not others, including user settings, add-ons, and what not.

Cheers,

Joseph

Hi,

Make sure you have Windows 7 service pack 1 installed on your system. I'm not sure how NVDA works on Windows 7 now, as I'm using Windows 10 myself.

Hiya folks,

 

Have had an afternoon I’d rather forget trying to update NVDA to its latest version 2020.2

 

I tried updating within the program and also download the full installation file and both fail each time it tries to go to installing it.

 

I’ve also uninstalled it and tried it that way still no luck then I could not install an earlier version to I got hold of version 2016.3 then it installed and I could only go up to 2019 and then same issues happened again.

 

Is anyone else having this issue? Am running a windows 7, 64bit PC.

 

Regards,

 

Jim