Hi rosemarie! I cannot hear the email read out when I press enter either. I have to arrow down through the email, and read it line by line or word by word, just like you read an article. Nvda works best with the Windows 10 mail app. Only nvda works consistently. Jaws keeps reading the title of a message that I have already deleted. Narrator isn't too bad, but nvda works much better in the Windows 10 mail app as your screen reader. That is why I use all three screen readers, nvda, jaws, and narrator. Take care guys sitting on our balcony 65°, a little chilly. David