On Mon, Nov 30, 2020 at 11:59 AM, Melissa Jean wrote:
dell hung up on me twice.-
That's something I would report, too, unless you were behaving in an outrageously abusive way toward the support tech, which I highly doubt you were.
This is clearly something that Dell needs to be in the center of resolving, and they need to pick up the ball.
After having read Mr. Wong's saga elsewhere before this topic started, coupled with what's been shared here, I would be raising holy hell with Dell about this and not taking no for an answer. It's clearly not a coincidence, and it's clearly something they need to be actively trying to resolve. End users can't fix this, nor should they be expected to.
Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042
If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.
~ Thomas Reed Powell