NVDA not reading anything but plain text

Joy Francis

I have been using NVDA for years. All of a sudden NVDA stopped reading everything, but plain text.

I have gone through all the typical electron fixes. 1. make sure it is on. 2. turn it off and restart; close browser and restart; 3. check for updates; 4. turn computer off and restart and do 1 - 3 again; 4. uninstall NVDA and reinstall. 

So far nothing has helped. The question has been sent to NVDA but the tech person assigned to my question is out until January 2021. He recommended coming here and asking for help.

Any and all help is greatly appreciated.

Joy Francis

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