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When you said you fully uninstalled nvda was that only from
program and features?
There is another area where the settings are keaped that should
be deleted if you are having problems if the nvda.ini file mucks
After NvDA has been uninstalled from program and features do the
Press the windows key + the letter R it will bring up a run
dialogue box then type the following %appdata% then press the
The next screen that comes up will give you a list of
directories find the one called nvda then delete it out then
close the screen with the alt + f4 key.
then reinstall nvda. It might be a good idea actually to grab a
fresh copy of it from nvaccess then reinstall it to the pc.
Just in case you got a bad down load before.
Use the narrator screen reader to do the above unless you have
some sight to do it.
Did you try a factory reset of nvda? this some times fixes any
Use the nvda key + letter N to bring up the menu when it is
running then arrow down to Reset configuration to factory defaults
then press the enter key.
Make sure also that when you go to set it up again you see the
message like which layout, do you want to use the caps lock key as
a modifier start nvda at startup etc.
I think the short cut to do the reset is nvda key + ctrl + R 3
On 30/12/2020 4:58 am, Food Posse
Thank you for the troubleshooting efforts.
We did not select the option to launch NVDA at windows login.
But even if it was, sounds like NVDA should not auto-launch
after closing unless activated by a person. We did not change
any other NVDA default settings.
So we uninstalled and reinstalled NVDA but the same thing
happens - Insert+Q, dialog box open, default option is already
Exit, dialog box closes but NVDA continues to read the screen.
Then when forced to close through the Task Manager, NVDA still
automatically relaunches at various times like launching an
This is a new system so it should be pretty clean. There are
very few programs other than what came pre-installed with the
laptop. AVG was downloaded to confirm no viruses on the
computer or on the NVDA exe before we reinstalled. We even
checked the startup options in the Task Manager and NVDA is
not on the list. Our friend really wants NVDA but we are not
sure what else to try.
On 12/28/2020 3:05 PM, Gene wrote:
the reason NVDA automatically comes on when set to run at the
login screen when the secure desktop comes up may be that NVDA
loads another version of itself to run when the secure desktop
opens. My guess is that there is a relation between this and
the setting to automatically run at the login screen. Perhaps
one of the developers will discuss the matter.
-----Original Message----- From: Brian Vogel
Sent: Monday, December 28, 2020 2:00 PM
Subject: Re: [nvda] How to turn off NVDA
On Mon, Dec 28, 2020 at 02:21 PM, Bob Cavanaugh wrote:
Actually, this isn't always the case. If the option to use NVDA
log-on screen is checked, it annoyingly pops up on every screen
requires administrative action, and stays there until you shut
This is news to me, and good information to have. Most of the
folks I've worked with who are using NVDA have their systems set
up to log them straight in to their desktops on system
(re)start, so they're not using that setting.
Several don't even have any screen reader turn on initially by
default, as they will choose one based on what it is they're
about to work with first if one screen reader works with that
software better than the other.
Other than what you document above, which I've never seen
because that setting was not set, I have not encountered NVDA
doing a self-restart once explicitly exited from.
There are a number of possibilities here, but if the situation
you described is known to not have been set up, I still strongly
recommend an uninstall and reinstall to see if that clears
things up, and paying particular attention to the dialogs when
installing so the way you want NVDA to behave is actually set up