The fact that this is occurring on a laptop also leads me to suspect that it, like so many, has the function keys set by default to be media and other system settings (e.g. volume and screen brightness) control keys.

They would have to be set back to "regular function key mode" if that's the case and how that's done varies by make and model of laptop.

I'm also curious what commands, specifically (and by keystroke sequence), are not working?  That can help to point to both the root problem and its solution.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

[Regarding the Supreme Court refusing to hear the case brought by Texas to overturn the votes certified by 4 states:]  Pleased with the SCOTUS ruling, but also immediately slightly terrified of where this crazy train goes next.  We should know by now there’s a bottomless supply of crazy.

        ~ Brendan Buck, former adviser to Speakers of the House Paul Ryan and John Boehner