Re: possible issue with NVDA on the Windows 10 log-on screen

Bob Cavanaugh

I am on version 2004, build 19041.685. I don't understand why the lock
screen would be a problem, as before I fire up Narrator, I try
pressing tab a few times, and this happens so rarely I usually don't
worry about it, and every time I fire up Narrator, it seems to resolve
the issue.

On 1/11/21, Quentin Christensen <quentin@...> wrote:
Not having a go at you Ian, but just in general can people please not say
things like: "Windows 10 machine with the latest build Windows 10". It's
really not as helpful as it seems. My computer refused to do updates for
about six months last year - it was just a glitch, but it never gave me an
error message unless I looked on the update screen - I could easily have
assumed I had "the latest build", when it fact I could have been two major
versions behind. Also Microsoft release different builds to different
users - with their major builds they stagger them so it can take three
months before it is rolled out around the world, no matter how many times a
particular use hits "check for updates". Even then, because of various
things including the exact hardware your machine has, or even a feature
Microsoft want to roll out to half the users, they might roll out a major
build but two slightly different versions with it being completely random
who gets one and who gets the other. That is why I ask for the specific
build number - in general but also in this case. If this is a bug which
has crept back into Windows, even just practically, we can't go to
Microsoft and say "a user has reported it in the latest build" - they'll
need to know the exact build - and even before that - if other users come
forward and say they can replicate it and they're all on the same build,
and other users can't and they're on a newer build, it's likely it's been
fixed (or conversely if they're all on older builds, it's likely it's a new
bug crept in) - and all of those users might be on "the latest build" (they
can get).

Again, not picking on you or anyone, just trying to explain why it is
really very helpful if you could please provide which build number you are
using when reporting something (and the more the better - if it's a problem
you're having opening a document in Word, then the version of Windows, NVDA
and Office could all be useful).

Kind regards


On Tue, Jan 12, 2021 at 6:19 PM Ian Blackburn <ianblackburn@...>

I get this on my Windows 10 machine with the latest build Windows 10 but
the solution is to press any key are you just press the enter key and
your password box shows up mind you I have two accounts on my machine
And I see this is normal behaviour as I think but I can’t see it but I
think the screen shows the date when you beat the machine then you have
click somewhere and that gives you your logon screens as I can’t see I
can’t give you the exact reason but it’s been happening ever since I’ve
Windows 10 I don’t see it as a problem as it’s more a quirk of the
operating system I mean you’ve got it least it talking to you solution
press enter and then go ahead regards Ian

On 12 Jan 2021, at 2:24 pm, Quentin Christensen <quentin@...>

Which build of Windows are you using? We saw this issue a couple of
ago, but I hadn't heard of it happening recently.

You can get your build by opening "winver" - press the windows key, type
winver and press enter.


On Tue, Jan 12, 2021 at 5:03 PM Rob Hudson <rob_hudson3182@...>

What's happening is your lock screen is getting in the way. Try hitting
the control key or some other key, and you should get jumped into your
regular login screen.

----- Original Message -----
From: "Bob Cavanaugh" <cavbob1993@...>
Date: Mon, 11 Jan 2021 21:54:15 -0800
Subject: [nvda] possible issue with NVDA on the Windows 10 log-on screen

Hi everyone,
I'm not sure what's causing this, but there seems to be an intermitant
issue with NVDA on the log-on screen of Windows 10. Yesterday was a
frustrating morning for me computer-wise, requiring several restarts.
After one such restart, NVDA just kept speaking the first letter of my
password after typing it several times. Usually it speaks that letter
once, then the password box comes up and I can type normally. Why the
log-on screen behaves this way I'm not sure, but it's something I've
gotten used to having Windows 10 for 3 and a half years. Once in a
while however, NVDA doesn't want to focus on anything on the log-on
screen. I tab around and it doesn't speak. So, I fire up Narrator,
which usually causes both screen readers to speak at the same time,
and from then on NVDA also works properly. I'm not sure if there's
anything the developers can do to track this down and fix it, but if
there is I'd like to see it done.

Quentin Christensen
Training and Support Manager

User group:
Twitter: @NVAccess <>

Quentin Christensen
Training and Support Manager

User group:
Twitter: @NVAccess <>

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