Food Posse <allaboutfoodandfun@...>
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I agree that there may be something actively keeping an
instance of nvda open but it is nothing that is obvious. I
closed everything within nvda and closed every app that can be
manually closed so that there were no active apps showing in
task manager but the same thing happens when I opened nvda and
tried to quit it. It continues to run as if quit had not been
This is a clean laptop with mainly default settings and just
a few downloads. I did not load AVG with the reset. Is it
possible that you had previously changed some settings either
within the operating system or NVDA that I need to apply?
January 12, 2021, 10:57 PM
How to turn off NVDA
I really can't think of anything, actually just
make sure you have exited any dialogs before trying to quit NVDA
- maybe answer that dialog about sending info one way or the
other - if a dialog like that one or the welcome screen is open
it appears the quit function doesn't work properly, but as soon
as you exit any dialogs you should be able to quit. I just
tried resetting to factory defaults, and if I choose "remind me
later" for the send usage statistics question, the dialog
disappears and I can quit NVDA. So the only thing I can think
of is if you have an NVDA dialog open.
I made sure not to turn on at logon as that was her
preference. But even if I did, that should not prevent
nvda from being manually turned off and/or auto-launch
on its own.
Someone else had mentioned that a NVDA pop-up
appears for admin functions like launching aps(?) but
not the program itself does not auto-launch. Could
something similar be happening here that is triggering
the program to auto-launch in full instead of just
displaying a pop-up?
I checked throughout Task Manager to see if NVDA is
listed anywhere - active apps, background apps, details,
startup, etc. The only time it appears in active apps is
if there is a dialog or menu displayed. The only time I
found it in the background apps is when I selected
remind me later option for sending info.
Anything else come to mind that I haven't already
Tuesday, January 12, 2021, 10:25 PM
[nvda] How to turn off NVDA
Something weird certainly seems to be
happening - NVDA DOES appear in task manager, as any
other running program does, and if you "end task" it
then it closes, just like any other program or process -
although pressing NVDA+Q then enter should achieve the
If you have NVDA set to start on the logon screen,
then as others have noted, it will pop up when you get
into a secure screen, but you mentioned you didn't do
that. The only thing I can think of is if the query
about sending usage information isn't answered - I
must admit I haven't tested that myself, I usually
just say yes as soon as it comes up (you can say no
and it shouldn't make a difference - it sends a little
extra non-identifiable information about your system
when NVDA checks for updates once a day - useful for
us, but not critical).
If NVDA isn't listed in your task manager (and the
little purple and white icon isn't in the notification
area) then I wonder if it isn't Narrator or some other
text to speech program which is running not NVDA.
We have a few users who use NVDA as you have
described, on demand, enabling and disabling as
needed, and I'm not aware of this being a wider
problem, but I'm interested to try to get to the
bottom of it now.
To answer a previous question, she needs to
be able to turn NVDA on and off whenever she
wants. She is extremely proficient with keyboard
shortcuts and only needs screen readers for
things like reading emails, webpages, and
documents where the content is unknown and
without sound. Having a screen reader while she
is working on music and sound editing work is
While experimenting, I learned that the Task
Manager did not really end the task. It merely
closed the welcome and quit dialogs. NVDA does
not show up in the active or background
processes when it is running or when it
auto-launches. This at least explains why ending
the task in Task Manager is not a permanent
"quit". But it does not explain why NVDA
continues to run after quit command and not
displayed as a process.
When manually choosing OK button to close the
welcome dialog, another dialog opens asking
about sending data to NVDA. When I selected
"Remind Me Later" option, that NVDA "reminder"
appears in the background processes of the Task
Manager. When I ended that reminder running in
the background in task manager, NVDA does turn
off and does not auto-launches. But NVDA does
not appear as a background app if I did not
select that reminder option but still continues
to run and auto-launches.
Cleaning off the laptop, again, and reloading
NVDA did not solve the problem. For some reason,
NVDA is running in the background without being
listed and cannot be completely turned off by
the user which should not happen for any
program. NVDA was running even when there are no
apps listed as active in Task Manager.
As a work-around, she is set up now with two
profiles, one with NVDA and one without.
Having a portable version is a good idea but
switching profiles was easier for her. I suspect
that she will likely shift to Narrator sooner
If anyone else knows why NVDA does not appear
as a process, active apps or background, and why
it keeps running after selecting Quit, please
share but I have no further clue on my own.
Friday, January 1, 2021, 10:20 AM
[nvda] How to turn off NVDA
I realized today
that one possible work around for the problem
hasn't been discussed. Don't have an installed
version of NVDA on the machine. Completely remove
it. Then when running the installer file, use the
create portable version and create one wherever
you want on the c drive, I assume that is where
you keep programs and data.
Run that program, stop it in the usual NVDA key q
way, and see if it runs when it shouldn't. If you
use a portable version, there will be some things
that can't be done when using Windows 10. if
these things don't interfere with how the person
uses the machine, the problem has been worked
If you want to pursue other possible solutions
discussed here, of course you may, but you may
want to try this first.
On 12/29/2020 10:09 AM, Gene wrote:
I don't know what
is causing the problem. I seem to recall seeing
someone discuss the same or a similar problem a
number of years ago. I don't recall if it was
resolved or how. Is it necessary to use this
one computer? Trying another might be the
-----Original Message----- From: Food Posse
Sent: Tuesday, December 29, 2020 9:58 AM
Subject: Re: [nvda] How to turn off NVDA
Thank you for the troubleshooting efforts.
We did not select the option to launch NVDA at
windows login. But even if it was, sounds like
NVDA should not auto-launch after closing unless
activated by a person. We did not change any
other NVDA default settings.
So we uninstalled and reinstalled NVDA but the
same thing happens - Insert+Q, dialog box open,
default option is already Exit, dialog box
closes but NVDA continues to read the screen.
Then when forced to close through the Task
Manager, NVDA still automatically relaunches at
various times like launching an app.
This is a new system so it should be pretty
clean. There are very few programs other than
what came pre-installed with the laptop. AVG was
downloaded to confirm no viruses on the computer
or on the NVDA exe before we reinstalled. We
even checked the startup options in the Task
Manager and NVDA is not on the list. Our friend
really wants NVDA but we are not sure what else
On 12/28/2020 3:05 PM, Gene wrote:
I suspect the reason NVDA automatically comes on
when set to run at the login screen when the
secure desktop comes up may be that NVDA loads
another version of itself to run when the secure
desktop opens. My guess is that there is a
relation between this and the setting to
automatically run at the login screen. Perhaps
one of the developers will discuss the matter.
-----Original Message----- From: Brian Vogel
Sent: Monday, December 28, 2020 2:00 PM
Subject: Re: [nvda] How to turn off NVDA
On Mon, Dec 28, 2020 at 02:21 PM, Bob Cavanaugh
Actually, this isn't always the case. If the
option to use NVDA on the
log-on screen is checked, it annoyingly pops up
on every screen that
requires administrative action, and stays there
until you shut it off.-
This is news to me, and good information to
have. Most of the folks I've worked with who
are using NVDA have their systems set up to log
them straight in to their desktops on system
(re)start, so they're not using that setting.
Several don't even have any screen reader turn
on initially by default, as they will choose one
based on what it is they're about to work with
first if one screen reader works with that
software better than the other.
Other than what you document above, which I've
never seen because that setting was not set, I
have not encountered NVDA doing a self-restart
once explicitly exited from.
There are a number of possibilities here, but if
the situation you described is known to not have
been set up, I still strongly recommend an
uninstall and reinstall to see if that clears
things up, and paying particular attention to
the dialogs when installing so the way you want
NVDA to behave is actually set up correctly.
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