Re: NVDA and Outlook messages


Gene
 

The question is whether that is your experience or generalizable. The best way to test would be to, if messages aren't private, forward one or two people copies of messages or forward them to the list.

Gene

-----Original Message-----
From: Steve Nutt
Sent: Thursday, February 11, 2021 2:48 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages



Hi David,



I am using the same version, and I never see headings in any newsletter type Emails I see. But with JAWS and Narrator, and the same Emails, they work fine.



I have also tried fixing the Com registry files in case that was an issue.



All the best


Steve





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From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David Goldfield
Sent: 10 February 2021 23:25
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook messages





Hi, Steve.
In no way do I wish to invalidate your experiences with NVDA and Outlook. In some respects NVDA's access to Outlook messages could be improved. However, I just received an email newsletter from AIRA with headings separating each announcement. NVDA identified the headings as I would expect. How did you add headings to your test email? For reference I'm using Outlook 365 with RC 1 of NVDA 2020.4.



David Goldfield,Blindness Assistive Technology SpecialistJAWS Certified, 2019 WWW.DavidGoldfield.org

On 2/10/2021 6:25 AM, Steve Nutt wrote:



Hi all,



I am testing an Email marketing platform called EmailOctopus for use in my business.



One thing I noticed about NVDA, having been a JAWS user for years, but now moving over more to NVDA, is that it doesn’t render HTML Emails correctly.



For example, you never see headings in Emails. If I send myself a test message and read it in JAWS, I can jump with H to all the headings and know that the formatting is correct. With NVDA, I just get No Next Heading. In fact, all the formatting is completely shot.



Is there any way we could get NVDA to render Outlook HTML messages as they should be rendered, with headings intact?



Thanks for any help.



All the best


Steve



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