Hi

Thank you for your help.

We uninstalled AVG, because it gave problems, so that has been sorted. I'll
check the system requirements again. I clean forgot about that since I use
windows 10 on my laptop.


Heaven Botma
Dosent: Kaleidoskoop Opleidingskollege
Lecturer: Kaleidoscope Training College

T: 023 348 7634
C: 063 692 2573
F: 023 348 7633
E: heaven@...
W: www.kaleidoscopesa.org
Adderleystraat 20 Adderley Street
Posbus 233 P.O. Box, Worcester, 6849








-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of nasrin
khaksar
Sent: Thursday, 08 September 2016 4:31 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA 2016.3 AND WINDOWS VISTA

hi. if i am correct, an antivirus recognizes nvda dangerous and actually if
i am correct, its A.v.g antivirus.
i read that we use in this case a sighted person to say to this antivirus
nvda is not harmful.
and also nvda 2016.1 and later, needs one important update to be installed
in using nvda with windows vista.
see nvda, help, user guide and system requirements.
because 2015 is the best version for me, i return to that and dont have 2016
to say exactly what update is.
God bless you.

On 9/8/16, Andre Fisher <andrefisher729@...> wrote:

Check if all updates are installed using Windows Update

On 9/8/16, Heaven Botma <heaven@...> wrote:

Dear Group


I was recently asked to install NVDA on a laptop with Windows Vista.
My colleague downloaded NVDA 2016.3 and we have tried everything to
install it, reinstalled a few times and even installed as
administrator.


This laptop was donated by someone and is exceedingly slow. In
addition, we had to remove AVG anti-virus so that NVDA could install.



Everytime I install NVDA it runs well up until the computer or NVDA
is restarted, then it refuses to speak and gives the following error
message:
A referal was returned from the server.



Finally, the other fishy thing is, that NVDA does not give the option
to start up after log on at all,, not even in t general menu.



Does anyone know what the possible problem could be and how it can be
fixed.
This person needs the laptop as soon as possible for a learnership.



Kind regards








kaleidoscope logo

Heaven Botma

Dosent: Kaleidoskoop Opleidingskollege

Lecturer: Kaleidoscope Training College



T: 023 348 7634

C: 063 692 2573

F: 023 348 7633

E: <mailto:heaven@...>
heaven@...

W: <http://www.kaleidoscopesa.org/> www.kaleidoscopesa.org

Adderleystraat 20 Adderley Street

Posbus 233 P.O. Box, Worcester, 6849




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