Re: problems to login in aws's console

Alexandre Alves Toco

Thank you!

I didn't find the disability's page.

So I sent the problem to the support using billing problems form...

A person answered me asking me to send my problem using the logged in area's support.

Unfortunatelly they also have these persons that don't read the doubts before answering.

Em 24/03/2021 12:20, Brian Vogel escreveu:

By the way, I just went to the Disability Support Page and submitted the following via their email mechanism:

             I work with many individuals who are blind some of whom also use AWS.  I also have an AWS account.  Suddenly, when trying to log in to AWS, on the screen that says, "Security Check" where you're attempting to prove the login is from a real person, there is now a Captcha used that is completely inaccessible.  It is one of the text based, "Enter the characters shown," captchas with no option to change to an audio challenge.  The only option available is to present another set of characters as the image for entry, which does nothing as far as allowing a screen reader user to complete sign-in.
Brian Vogel

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

Any idiot can face a crisis. It's the day-to-day living that wears you out.

      ~ Anton Chekhov


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