Re: faced 2 problems while using zoom with NVDA

Scott Salzman

Here's some additional follow-up to Sarah's suggestions. Apologies for all of this detail. I hope some of it may be helpful.

There's a "Save Chat" button, in the Chat window, under the "More Chat Options" button. You can use this button to save the chat at any time, as many times as you like during a Zoom meeting. NVDA does not announce anything when you press the "Save Chat" button, but if you tab backwards a few times, you'll land on a "Show in Folder" button, which will open a File Explorer window that has your saved chat text file.

It looks like this save chat function will save any updates to the same file, so you'll only have one saved chat file, for each meeting. Even if the function to automatically save chat at the end of the meeting has been enabled, it looks like that also updates the same file. So any time you open this file, it should contain all of the chat messages, as of the last time chat was saved in that meeting.

Note that in Zoom versions 4.5.0 or later, there is a setting under the "Meetings" tab, that would allow a host to "Prevent participants from saving chat". This setting is different from, and independent of the "Auto saving chats" setting, which only saves chat at the end of the meeting. Not surprisingly, if I start a Zoom meeting with the "Prevent participants from saving chat" setting enabled, I can't make it available during that meeting, even if I change the setting.



Scott Salzman
Web Discovery Librarian
Furman University

-----Original Message-----
From: <> On Behalf Of Bob Cavanaugh via
Sent: Friday, May 7, 2021 2:09 PM
Subject: Re: [nvda] faced 2 problems while using zoom with NVDA

That's the problem I have with accessing things on Zoom, I can't seem to access anything until the chat is saved at the end of the meeting.
I can read messages, but I can't seem to copy them to the clipboard until the meeting is ended, when a text file pops up with the entire chat up to the point you copied.

On 5/7/21, Sarah k Alawami <> wrote:
For your first question you won't be able to access the slides. They are
images. For your second question I am able to tab to links, if not
access the text file that will be there at the end of your chat. Or
save the chat and the text file will update.


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On 7 May 2021, at 2:34, Sharad Koirala wrote:

hi group members,

I am facing two problems while using zoom with NVDA:
1. I am not able to access the screen someone has shared in a
meeting, for e.g. when I am attending a powerpoint presentation I
cannot access the slides the presenter has shared during the
presentation 2. I am not able to access a link shared in the chat box
(I even tried to copy it when I could not open the link with no

what could be the solutions to these problems?


Dr. Sharad Koirala
Department of Community Medicine
Gandaki Medical College, Pokhara, Nepal

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