Re: Sending New Email in Desktop Outlook 2019: How to select correct email address when contact has multiple[le addresses?

hurrikennyandopo ...


I am sure I have seen a reference to this same problem on another list except they were using the latest version of jaws. That was only a couple of days ago. Could be a windows bug that creep in.

Gene nz

On 14/05/2021 8:52 am, Milton Charlton wrote:
When sending a new email In desktop Outlook 2019, I want to select the correct email from a list associated with a contact.  When I type or dictate the name of the contact, a list of their email addresses appears.  I can use the arrow keys to navigate up and down in that list  but NVDA does not speak the contents of the list which is the email addresses. I know that once the correct email  address is selected, I can hit Return and that address will be entered in TO:.   If I use the mouse to move up and down in the list, one of the addresses gets entered in the TO field but it may not be the one I want.  NVDA reports that this is a form but I don't know how to react to that.
How can I get NVDA to read out the email addresses in the list?
I searched the forum but could not find an answer.
Thanks for your help.

NVDA 2020.4
Windows 10  Version 10.0.19042 Build 19042
MS Office 2019

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