Re: MalwareBytes Premium Reporting Possible False Positive With a File in the Acapela Colibri Voice Bundle


 

To be honest, I have excluded all blindness related programs from games to screen readers because of false positives like this.

I even went out of my way about 3 years back to get a duel drive laptop.

The second drive has all my portable games and audio as well as other data on it.

That drive is excluded from scanning by all antivirus and security apps.

There are many program files folders with games and blindness related software which are also excluded.

This is an utter shitty and crappy, non wize and unsecure solution but its either that or disable all antivirus and security software and pray to god that I don't get a virus.

Of any real importance is my downloads, and bar that I do clear my temperary files and othher junk files with ccleaner each session I do online to minimise things some what.

Even so, bar bgt it seems that a lot of accessibility software can have virus like activity.

After mozilla and their stance on firefoxx and the fact the accessibility features could be used for no good things with a solution to disable them if not in use, I switched to waterfox.

But while I like chrome it can have issues and I have heard those I may have to switch to firefox because waterfox is going nowhere fast, though I will be putting a separate topic in chat about this.



On 24/05/2021 1:45 pm, David Goldfield wrote:

Hello. Using Windows 10 Pro, 21 H1 with NVDA 2020.4. I’m also using the Acapela addon with several voices, including the Colibri bundle which is a collection of their lower quality voices. Recently, my instance of MalwareBytes Premium 4.3.0 detected a file in the Colibri package as malware. I reported this to Acapela but so far I’ve received no response. I attempted to report this on their File Detection forum which is where they ask for such reports. Their site has a few accessibility challenges but I’m more or less able to get around them but my message will not be accepted, for reasons which are not entirely clear to me as they have no accessible error handling. Writing to support@... generates an automated response advising me to submit support tickets online, which is what I just attempted to do prior to sending the email. Aside from removing MalwareBytes from my system, which is very tempting, I’d like some other suggestions as to how I can report this. I’m considering using Virustotal to see how many other red flags they report and that if few are found I can just add the offending file to MB’s allow list. However, this won’t really solve the problem of MB reporting this as malware if, in fact, it is not.

Here is the relevant extract from MB’s notification about this.

-Blocked Malware Details-

File: 1

Malware.Heuristic.1003, C:\Users\david\AppData\Roaming\nvda\addons\Acapela TTS Voices for NVDA - CO voices\bin\Colibri.dll,

The problematic Colibri bundle can be found here. However, the main Acapela driver must also be installed in order for the bundle to even work.

 

 

David Goldfield,

Blindness Assistive Technology Specialist

JAWS Certified, 2019

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