Locked oracle should take a leaf out of avast's book on ccleaner
Hi. Subject changed, branch to chat if you want. I actually think some companies should do what avast did. I got a user servey on the program ccleaner. Its just a servey, they want to know whatever, may as well go on about how bad its been getting. The chances of getting a responce are 0. A little while later I got a spaciffic follow up servey. I again answered it, really another servey. But no, suddenly I get invited to test ccleaner accessibility. Avast hired an accessibility consultant, who chatted with me 3 times about my experiences and I told him everything as raw as I could and how bad it was. Someone was listening because someone actually improved things. I was only expecting basic interface improvements but yeah, its improved. I am unsure about the rest of it but I can use ccleaner and toggle settings and the like completely fine now. There are probably bits I can't get but basic file cleaning, options, system restore and a few other things like startup well that is fine.
My only gripes are huge lists like uninstall programs taking a bit to populate and the program not being responsive but if I wait it will actually do that. They even tried to and fixed health check but I don't of course use that. Now not sure about continuation of such but even if they just leave the interface as it is even if this is all they do and never make any more accessibility improvements ever this will actually work. And thats an example of a company listening to their customers. Now if it translated through their antivirus and other things, maybe I'd actually handle things with them regularly.
On 27/05/2021 11:32 am, Arlene wrote:
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