Re: Welcome screen is not appeared

Christian’s Vlog

Where can I find the temp folder?

On Jun 3, 2021, at 8:47 AM, Quentin Christensen <quentin@...> wrote:

Which version of NVDA are you using?  NVDA 2020.4 is the version available from the main download page:

We are also in the beta period of the next version, so that is also currently being used by some users:

Either way, in your %temp% folder, you should have a couple of files.  nvda.log is the log file for the current or most recent time NVDA was run.  nvda-old.log is the log file from the previous instance.  If NVDA has crashed there may also be nvda_crash.dmp.  If you could send as many of those as exist to me at info@... with a quick description I can see if I can find anything there.

Kind regards

On Thu, Jun 3, 2021 at 10:36 AM Gene <gsasner@...> wrote:
If you turned off the welcome screen in the past, NVDA probably
remembers that.  As with most programs, though I haven't tested this,
NVDA probably remembers the settings you used previously with a
different installation.

To see the welcome dialog, do the following:

Use NVDA key n to open the NVDA menu.

Type h for help

then down arrow through the help submenu.

When you get to welcome dialog, press enter.  The welcome dialog will be


On 6/2/2021 7:17 PM, Christian’s Vlog wrote:
> Hi nvda  users.
> I am from the Philippines I have problem on my nvda on my laptop
> I uninstall my nvda two months ago because my laptop is so lag I use narrator after my nvda is uninstalled
> So I decided to install again nvda last night after I downloaded on the website, I go to my downloads folder and then I find NVDA on my downloads folder
> And then I click NVDA file
> And then, the set up screen is appeared on my screen
> And then I turn off my narrator
> And then after the tone the NVDA speaks
> And then I checked agree on the check box and then I hit install on this computer
> And then I saw the three boxes and then I leave it alone and then I hit continue button
> And then my Secure screen  appeared and then I hit alt Y to accept the installation process on my laptop
> And then the installation starts
>   and then after that
> Nvda speak says successfully installed
> And then I click OK
> And then after that nvda restarts and then I wait a little while I heard a tone, and then
> Loading nvda. Please wait
> And then NVDA says downloads folder
> And then the welcome dialogue is not appeared
>   and then I tried control alt N
>   and then I heard Tone  and then after a second I heard another Tone again
>   and then it says loading nvda.  please wait
> And then the NVDA menu is not appeared
> So please can you help me?
>   thank you so much

Quentin Christensen
Training and Support Manager

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