locked Re: Updated Firefox to version 89, can no longer use w/NVDA
Good Afternoon: About a week ago someone was having problems with Firefox with the 64 bit version. They went to the 32 bit version and it worked fine. This would make me think there is a problem with the 64 bit version.toggle quoted messageShow quoted text
On 6/2/2021 9:49 AM, Sue J. Ward wrote:
Hello. I am experiencing the same thing with NVDA, I uninstalled and reinstalled firefox, ran the calm registration tool, created a new profile, still nothing and did a system file check, did not find anything. According to the scan everything was fixed on my windows10 home machine. That is the one I am on right now writing out the email. Whenever I go to the website just to give you an example cbsnews.com, I load it on to firefox and getting unknown message whenever I tab around the page think it loads, whenever I press the arrow keys it says unknown, am tabbing around again it comes up with unknown but am not sure what is going on, but when I am going in to the help section, I have to run the trouble shoot mode, it restarts in trouble shoot mode everything is fine when am on a website so what is going on here? I am not on a network of any kind just your typical modem from Cox.com using a wired connection. However I do have a second machine windows10 pro 64 bit and both the home machine and the pro machine have everything up to date and are running 64 bit, it is weird on the windows10 pro I did not have to do anything firefox works great on that one verses the home machine. I can not figure out why I have to restart firefox in trouble shoot mode on the windows home machine. I even did a reset think that would help, no such luck there. In fact I did load jaws, nothing there. Could someone tell us what is going on here? Thank you.