Re: Having trouble with outlook while using NVDA.


Naveen Kumar M
 

Sorry Quentin, I missed this mail. I checked re installing the NVDA as well as reinstalling the MS office. For your information, I am using licensed version and Microsoft members also tried their level best. But, the issue hasn’t resolved.

 

Regards,

Naveen

 

certification page

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Crayton Benner via groups.io
Sent: Monday, June 21, 2021 7:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Having trouble with outlook while using NVDA.

 

Have you tried reinstalling nvda at all? 



On Monday, June 21, 2021, 09:15, Naveen Kumar M <naveen.m@...> wrote:

Dear Quentin,

 

Recently I have installed MS office 2019. If I open any mails which has meeting request in outlook app, outlook is automatically getting restart. This issue I having only while NVDA or Narrator running in my system. If I open meeting request mails in outlook app while JAWS is running, I am able to open without any issues. This issue 3 members are facing in my organization. Please let me know what I can do for this issue. Even if I open the meeting requests mail without screen reader, I am not facing any issue. My colleagues tried re installing the office 2019 as well as 2016. But, still the issue hasn’t resolved. Our IT team also tried their level best. But, they couldn’t.

 

Looking forward to your response,

 

Regards,

Naveen M

 

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