Re: Webex Accessibility Regression
To add to what has already been said I have heard that automated testing only detects around 30% of all possible issues. In addition, while I agree that it would be ideal as well as nice if a company would perform manual Web testing with at least two screen readers it’s more important that their code complies with the WCAG standards, at least with the goal of achieving 2.1 AA compliance. If that goal can be met or at least if you can strive to achieve that goal then your site will work with any of today’s screen readers. Sure, there’s always a chance that a particular screen reader may, for example, temporarily have a bug where certain types of ARIA might not be properly handled. However, in a case like that that’s up to the screen reader developer and not the corporate Web development team to address. To be fair screen readers do address issues like this and that’s as it should be. In other words if your Web site is using proper code with good semantic markup then the developer has done his/her job. At that point if screen reader A works with it but screen reader B does not and if it’s a bug in that particular screen reader the corporate developer shouldn’t then be expected to write a hacky workaround to accommodate screen reader B’s bug. If that were to happen and screen reader B then addresses the bug, which screen reader B’s developers likely will if they become aware of said bug, the hacky workaround may actually wind up making things worse. Therefore, while it would be ideal for a QA team to perform manual testing with NVDA, JAWS, Narrator, Supernova, VoiceOver on Mac, VoiceOver on iOS and Talkback on Android the team might not have that amount of bandwidth. If they only test with just one screen reader I’m both impressed as well as satisfied. I’m speaking as a product manager who works on an accessibility team at a media and technology company and so I think I’m looking at this issue with what I hope is a balanced perspective.
Blindness Assistive Technology Specialist
JAWS Certified, 2019
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From: email@example.com <firstname.lastname@example.org> On Behalf Of Brian Vogel
Sent: Friday, June 25, 2021 10:52 AM
Subject: Re: [nvda] Webex Accessibility Regression
On Fri, Jun 25, 2021 at 03:46 AM, Sean Murphy wrote:
Brian - Windows 10, 64-Bit, Version 21H1, Build 19043
I do not understand why some seek to separate a person from their actions. The self is composed of an individual’s thoughts, actions, and expression, which are contained in and actuated by the body. What you do and say is the clearest indicator of who you are.
~ Brian Vogel