Hi Naveen,

Sorry Quentin, I missed this mail. I checked re installing the NVDA as well as reinstalling the MS office. For your information, I am using licensed version and Microsoft members also tried their level best. But, the issue hasn’t resolved.

 

Regards,

Naveen

 

 

certification page

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Crayton Benner via groups.io
Sent: Monday, June 21, 2021 7:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Having trouble with outlook while using NVDA.

 

Have you tried reinstalling nvda at all? 

On Monday, June 21, 2021, 09:15, Naveen Kumar M <naveen.m@...> wrote:

Dear Quentin,

 

Recently I have installed MS office 2019. If I open any mails which has meeting request in outlook app, outlook is automatically getting restart. This issue I having only while NVDA or Narrator running in my system. If I open meeting request mails in outlook app while JAWS is running, I am able to open without any issues. This issue 3 members are facing in my organization. Please let me know what I can do for this issue. Even if I open the meeting requests mail without screen reader, I am not facing any issue. My colleagues tried re installing the office 2019 as well as 2016. But, still the issue hasn’t resolved. Our IT team also tried their level best. But, they couldn’t.

 

Looking forward to your response,

 

Regards,

Naveen M

 

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	Address:   Website: www.enableindia.org Phone: 080 6732 3636; Mobile: +9198453 13919
Any donations made to Enable India are tax exempt under 80G of the IT Act | If you are a PAN card holder who likes to donate, Please Click Here. | We are Permitted under FCRA for receiving foreign donations Accredited By Credibility Alliance Under Desirable Norms | Enable India has been granted special consultative status by United Nations Economic and Social Department.

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Training and Support Manager

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