Monte,

While I know that, in this circumstance, you cannot possibly give a URL, it would be helpful to identify the specific bank (or banking system, if it's a bank such as Wells Fargo).  The only folks who might have ideas are those who've stumbled upon to an alternative access method on the same system.

There are times, and this is one of them, where "solution in the abstract" is very, very unlikely to happen.  You probably have some fellow travelers, and even if in the end all you all can do is to gang up on the financial institution with one voice, the more screaming the more likely something is to be done.
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Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

I do not understand why some seek to separate a person from their actions.  The self is composed of an individual’s thoughts, actions, and expression, which are contained in and actuated by the body.  What you do and say is the clearest indicator of who you are.

      ~ Brian Vogel