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Re: cannot check boxes.

Jackie
 

Monte, I'm not sure why, but there are times when the traditional
keystrokes don't work. Sometimes, I have to move to focus, ie.
(NVDA+numpadMinus for desktop, NVDA+backspace for laptop) then do a
left mouse click.

Having thus said, be certain the checkbox isn't checked by just using
regular spacebar. Sometimes it is, but it's not reported by NVDA.
Again, these keys can help.

I definitely urge you to contact your credit union's highest echelons
to discuss your accessibility concerns, as they are supposedly legally
bound to provide accessible services, but we all know how that goes.

On 7/4/21, Monte Single <mrsingle@...> wrote:
Hi, Brian,

Oh yes, I had a lengthy session with customer service with no joy and
requested that the problem be forwarded to my branch manager and the IT
person.



Thought someone on the list might have some kind of keystroke combo
suggestion.



Still dancing in the dark,



Monte



From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: July 4, 2021 2:18 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] cannot check boxes.



On Sun, Jul 4, 2021 at 04:16 PM, Monte Single wrote:

Recently, my credit union made some changes to the online banking
experience.

-
Contact customer service and report this. If you haven't changed NVDA, or
Windows, and this is now occurring immediately after those changes then
suspect the changes.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043

I do not understand why some seek to separate a person from their actions.
The self is composed of an individual’s thoughts, actions, and expression,
which are contained in and actuated by the body. What you do and say is the
clearest indicator of who you are.

~ Brian Vogel










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