Re: Shortcut commands stopping working in NVDA


Sarah k Alawami
 

It’s not sticking keys. It happens on my keyboard as well, and on my laptop keys as well. I already submitted a lot of logs on a github page, I think in regard to this. Narrator will even stick as well. The only way is to reboot, or do the left shift right shift, control, etc.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Wednesday, July 21, 2021 4:41 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Shortcut commands stopping working in NVDA

 

On Wed, Jul 21, 2021 at 07:36 PM, Sarah k Alawami wrote:

This is not anything new, now we need to figure out why this happens.

-
I say the following not to be snarky, but if it is actually sticking keys, we already know why this happens.

Another good thing, and dirt cheap, is to obtain a USB keyboard (and thrift stores are loaded with them, fully functional) to keep "as the testing spare" and check if the issue persists, when it occurs, on a different keyboard that's available for the machine.

If the shortcuts work immediately when you use the alternative keyboard, and consistently, you know you have a hardware issue of some sort with your primary keyboard.  While these are, relatively speaking, rare they are far from never happening.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

Yep.  Discipline.  Accountability.  Joy.  Fun.  Responsibility.

That's what life is about.  And in that order.

        ~ Liza Minnelli

 

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