happens to me also, and in my case all NVDA commands such as shutting down, 'NVDA+N, for getting into the menus, all is non responsive, so I just re-start NVDA which always fixes it.
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control-alt-N is not non-responsive since it is a system command, not one internal to NVDA.
K 6 V F O
On 7/21/2021 4:49 PM, Don H wrote:
If this is a hardware issue why does restarting NVDA fix the issue?
On 7/21/2021 6:40 PM, Brian Vogel wrote:
On Wed, Jul 21, 2021 at 07:36 PM, Sarah k Alawami wrote:
This is not anything new, now we need to figure out why this happens.
I say the following not to be snarky, but if it is actually sticking keys, we already know why this happens.
Another good thing, and dirt cheap, is to obtain a USB keyboard (and thrift stores are loaded with them, fully functional) to keep "as the testing spare" and check if the issue persists, when it occurs, on a different keyboard that's available for the machine.
If the shortcuts work immediately when you use the alternative keyboard, and consistently, you know you have a hardware issue of some sort with your primary keyboard. While these are, relatively speaking, rare they are far from never happening.
Brian -Windows 10, 64-Bit, Version 21H1, Build 19043
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