Clarissa, I purchased the Code Factory voices several years ago. Admittedly, my computer is always connected to my router but I have never experienced an authorization failure when using these voices. I also launched NVDA with these voices this evening and experienced no problems.
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From: firstname.lastname@example.org <email@example.com> On Behalf Of Clarissa Mitchell
Sent: Wednesday, August 11, 2021 11:09 AM
Subject: Re: [nvda] Code Factory Voices no longer working?
Oh boy! I finally got enough money in my PayPal account and I was going to buy this add-on for NVDA from AT Guys. Then I see this thread! Is the server still down, or is it back up by chance?
On 8/11/21, Daniel McGee <danielmcgee134@...> wrote:
Or in my case, I kept my registration key in my emails. However
created a folder for important stuff like this which syncs across all devices.
On 11 Aug 2021, at 04:26, Gerardo Corripio <gera1027@...> wrote:
Try going into where you'd activate the license; when I had to
update my Code Factory license upon updating the addon with 21.1, the
edit field where I'd have to type in my license key, was filled
already with this info. So I copied and pasted it for safekeeping in
a "NotePad" file. Then when it came time (after updating NVDA, and
the Code Factory addon), I just copied and pasted the info back into the edit field. Good luck!
Enviado desde mi iPhone SE (2nd Generation) de Telcel
El 10 ago 2021, a la(s) 3:59 p.m., Rosemarie Chavarria
I saved the email that has all my info on it. That way if I need to
reactivate my license, I don't have a problem with it.
On 8/10/2021 1:42 PM, Shaun Everiss wrote:Well that would depend where you got your info from.
If its for atguys you could probably ask atguys support, its
probably in your order history somewhere.
I have always kept things backed up but you can ask atguys for your
download info and keys again.
Not sure about the service because it still shows as active here
but that doesn't mean anything it simply means the software didn't
have an issue when it phoned home yet.
On 11/08/2021 7:52 am, Clement Chou wrote:
Woke up this morning to find Code Factory voices asking me to
re-enter my registration or activate a trial... and when I clicked
try just to see what happens it says there was an issue activating
my license and to make sure I had a working internet connection.
Anyone know what the deal with this is? Also seem to have somehow
misplaced my registration info, so need to figure out how to find it. thanks.