Re: accessible uninstaller that works with NVDA


The problem w/this particular program, all, is that the uninstaller
has a frickin captcha. Aint that special!

This tool is designed to nuke Webroot, but, if it doesn't work, please
be advised, Betina, that Brian Vogel, our moderator, is sighted. He
has a business helping w/problems like this and many others.
Yes--he'll charge something--& I don't know what his rates are, what I
do know is that he will not overcharge you. I'm pretty certain it will
be a simple job using NVDA remote to control your machine and remove
the bloatware. He is well familiar w/the procedures for removing such
software, so if connections cooperate, I can't see it taking too long.

I once had a problem I was gonna ask him to help me with.
Unfortunately, he was on vaycay, and I figured it out by time he
returned, but,, should the need ever arise again, I would ask him
unhesitatingly to help me. & no--I have no affiliation w/him, except
for just being a friend of his. But please understand I don't make
recommendations of this sort lightly.

It actually might be something to try before using the tool, because
the tool is rather a method of last resort. Having thus said, Mcafee
has such a tool, and I was able to use it to uninstall their software
just fine. But they were not so stupid as to have a captcha. I am a
bit concerned that if the uninstallation is botched, your computer
won't boot into normal mode, and this really creates problems for us
if we're not set up to boot into safe mode beforehand. So that's why
I'm saying, tool or no tool, you might wish to request Mr. Vogel's
help privately.

If you decide to go w/the tool, then I would suggest that you set your
computer up to boot into safe mode (with networking support)

On 8/17/21, Jackie McBride <abletec@...> wrote:
Hello, Betina, and welcome on list.

Please try this:

Solution obtained from:
in case you're hesitant to click a link.

On 8/17/21, Rosemarie Chavarria <knitqueen2007@...> wrote:

I had that program when I brought my computer back from Best Buy after
having it repaired. I had trouble uninstalling it too so I called the
Microsoft disability line and they helped me get rid of it.


Sent from Mail for Windows

From: betina vega
Sent: Tuesday, August 17, 2021 6:58 AM
Subject: Re: [nvda] accessible uninstaller that works with NVDA

Hi all:

The program is called web route security suite, which was included with
protection plan of my computer I bought three years ago. I did not
it again because it was too expensive, however, it constantly gives me
alerts about how it needs to be updated, which is why I want it
When I try to uninstall it, it gives me an edit box, which I am not able
type because it is not accessible.

On Aug 17, 2021, at 8:40 AM, Ron Canazzi <aa2vm@...> wrote:

 Hi Betina,

Try the following to uninstall your problem program.

1.  Open the run dialogue with windows key + r.
2.  type the following:
and press enter.

This will open an old style programs and features type interface
to users of Windows 7 and earlier.
It is in a Windows explorer Window.
3.  use up/down arrow keys or first letter navigation to highlight the
name of the problem program.
4.  use the context menu windows context key or shift + F10) to bring up
options for the program.
5.  If this is not a program native to Windows, one of them should be
6.  Press enter on the uninstall item and follow the prompts.

see if this enabled you to uninstall the program.

On 8/17/2021 9:12 AM, betina vega wrote:


Thank you for your response. But I have a program that I’m not able to
uninstall for some reason.


Betina Vega

On Aug 17, 2021, at 5:42 AM, udit pandey <udit52805@...> wrote:


if you are using windows 10

then no need for anything

On Tue, 17 Aug 2021 at 15:54, betina vega <betinavega93@...>


Thank you for allowing me to join this group.
My name is Betina, and I am a piano teacher living in the United
i have a question regarding program uninstallers.
Would any of you have a recommendation for an accessible program
Thank you for your time.

Betina vega



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