On Sun, Sep 19, 2021 at 12:59 PM, Kelly, Kathleen wrote:
The fact that the device name includes, "DESKTOP," on a laptop unit is peculiar.
I would really suggest, at this point, that you start from scratch, and by that, I mean really from scratch, starting with a completely clean reinstall of Windows 10 (which has the added advantage of getting rid of Dell bloatware). If you don't want to go quite that far then, at the very least do a Repair Install using a freshly downloaded copy of the ISO file. Nuke McAfee before doing either one. Windows Defender is top-tier software and far less likely to cause interaction issues.
All three of the above download as docx files. If you wish to try the Repair Install, then you would have the ISO file already if you reached the stage where you wanted to do a completely clean reinstall, so you could jump to the step after having downloaded it.
If you were to wish to do a completely clean reinstall of Windows immediately, then I'd create the bootable media directly to the USB drive using the Media Creation Tool.
Brian - Windows 10, 64-Bit, Version 21H1, Build 19043
Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity.
~Martin Luther King, Jr.