Hi Brian,
I use Time Warner Mail now known officially as Spectrum mail
service. I was getting this issue of group messages marked as spam
on several e-mail addresses. I used to go to the online interface
and mark them as not spam and send them to the inbox. This did not
solve the problem. Every time the mail hit the server, it was
filtered into the spam folder. I called tech support and they told
me to put those trouble addresses into my online address book. I did
this and for a few days, nothing changed, then after about 4 or 5
days, the messages started showing up as normal mail in my inbox on
my Thunderbird mail program. So if anyone has this issue, give this
method a try as well.
On 9/27/2021 11:09 AM, Brian Vogel
wrote:
Hello All,
I have noticed recently that we are having a number of people
unsubscribed for marking messages as spam. Let me first say that
I know that those of you being so unsubscribed have likely not
done this marking yourself, but it's a part of the spam filtering
your email service provider has.
When this occurs, there are things you can do to help avoid this
happening to others in the future, the most important of which is
going to your spam folder and unmarking the message that got sent
there that originated from groups.io. This starts a feedback loop
with the email service provider and their spam filtering and even
a few of these unmarkings tends to get the filter that classified
groups.io messages as spam removed.
It's also helpful, when possible, to write support at your email
service provider and telling them that since groups.io is a
subscription only service, nothing that comes from it can be
considered spam. If you haven't subscribed to a group, you will
not get messages from it, plain and simple.
If you happen to have accidentally marked a groups.io message as
spam yourself, then please do take the time to go to your spam
folder and unmark it. The feedback loop to email service
providers works both ways, and just a few "mark as spam" actions
can trigger the creation of a filter by the email service
provider, and that can affect a large number of people. Unmarking
messages accidentally marked as spam can prevent this from
happening.
--
Brian - Windows
10, 64-Bit, Version 21H1, Build 19043
Nothing in all the world
is more dangerous than sincere ignorance and conscientious
stupidity.
~Martin Luther King,
Jr.
--
Signature:
For a nation to admit it has done grevous wrongs and will strive to correct them for the betterment of all is no vice;
For a nation to claim it has always been great, needs no improvement and to cling to its past achievements is no virtue!