Re: nvda lagging


Well pick a version of TB and screen reader it never stopped. Its less lag with TB 78 then 91, but still there.

And I killed all add ons, even removed them all still same with NVDA.

Guess screen readers just don't like email.

On 10/12/2021 7:43 PM, Quentin Christensen wrote:
For anyone having these issues, Brian has some good sheets on bug reporting, but in general, what really helps track things like this down is:

- Details about your system, especially the version / build of Windows, Office (or other involved program) and NVDA.  Please don't say "the latest version".  There are many reasons why the "latest version" you have (particularly of Windows or Office) might be different to the "latest version" I can get.

- Steps to reproduce.  If you can tell me, 1. Press this, 2. Do that, 3. Press this other keystroke, and I can replicate it, we should be able to get everything else we need (but details of program versions are still useful as that way we can ascertain if something ONLY affects one version of a program or multiple).

- If you can, your NVDA log, and ideally if you can set it to debug level, restart NVDA with add-ons disabled, reproduce the issue, THEN get the log and send it to us.

Happy to elaborate on any of those steps as needed.

Kind regards


On Wed, Oct 13, 2021 at 7:18 AM Arlene <nedster66@...> wrote:

Oh, it could be your system. How old is it? Mine is over 2 years old. I’m noticing it slowing down.  I think word 2007 is old.  I never thought about the computer itself. 


Sent from Mail for Windows


From: Robert Portal
Sent: October 12, 2021 12:44 PM
Subject: Re: [nvda] nvda lagging




I was interested you seemed to be having similar problems to mine but they are clearly not identical. I still think, for me at least, they are most likely to be connected with my system.


I forgot to say in the first message that I use Word 2007 with Windows 10, all updates included. I rarely have problems with NVDA disappearing while I type and Windows Explorer behaves as it should for me.


Best wishes


Robert Portal


-----Messaggio originale-----

Da: Per conto di Marisane Moruthanyana

Inviato: mardi 12 octobre 2021 18:06


Oggetto: Re: [nvda] nvda lagging


Hi Robert


You are quite right, it is confusing.


The worse of it, with me, it even lags in Windows explorer.


It needs to be attended to as urgently as possible.




On 10/12/21, Robert Portal <portalrm56@...> wrote:

> Dear Wally,

> I have the same issue with NVDA 2021.2 - you said you had 2021.1 installed.

> When reading a long document in Word 2007  with Say All the reading is

> fine for 5 to 7 minutes and then it stops, almost always on a

> full-stop. At this point NVDA is unresponsive - it takes a minute or

> so to get it working again.

> This is a problem because I regularly record the computer's reading of

> texts which may take up to two hours to read. Previously I could leave

> it until the reading was finished, now I have to follow it to re-start

> it when it stops, wasting hours of time.

> I've tried different eloquence and Vocaliser voices, closing all

> windows except for that of the document to be read, turning off the

> option for Word to save the document every x number of minutes. I've

> also tried uninstalling and re-installing NVDA, all to no avail.

> I had assumed it was probably something specific to my system and so I

> was interested to find someone else with a similar problem.

> I too, would be interested in any suggestions people might have.

> Best wishes

> Robert Portal

> -----Messaggio originale-----

> Da: Per conto di Marisane Moruthanyana

> Inviato: mardi 12 octobre 2021 10:50

> A: nvda <>

> Oggetto: [nvda] nvda lagging

> Good day mvda gurus

> I hope you are well.

> I am trying to cope.

> I have a weird issue with nvda.

> I am using nvda 2021.1.

> It keeps on stopping.

> This stopping or lagging has been with me for sometime now.

> What could be the cause?

> It happens when I am reading through a document or typing.

> It also freezes easily these days.

> What is going on?

> Please assist.

> Wally SA













Quentin Christensen
Training and Support Manager

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