Re: Does Avaya phone system work well with NVDA and Jaws?

Saylor Cooper

Thanks Quenton. I know this add-on would have to be installed on NVDA itself, but would the NVDA program also have to be installed on Herizon VMware in order to work properly or just on my physical computer itself.

Saylor Cooper

On Oct 19, 2021, at 5:41 PM, Quentin Christensen <quentin@...> wrote:

Hi Saylor,

I found a couple of posts in the group previously indicating that several users have been using Avaya for many years with success.  I haven't used it myself, and I just had a look in our issues and can't see anything reported against Avaya.

Regarding VMWare Horizon, there is an add-on called UnicornDVC which makes VMWare Horizon accessible with NVDA.  It is available from:

Kind regards


On Wed, Oct 20, 2021 at 3:06 AM Saylor Cooper <saylorcooper1@...> wrote:
Hello NVDA users,

I am reaching out because I have a question about accessibility with the Avaya Softphone system. I will begin certification for a client who I will work with on the liveops platform where I will use Avaya for the phone system and therefore I’m wondering if it is accessible with NVDA and Jaws? I will also be connecting to the client using the horizon VMWare virtual desktop and therefore wondering if NVDA works with that as well? Thanks.

Saylor Cooper

Quentin Christensen
Training and Support Manager

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