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The trouble is, I'm not onsite so I can't see the error message
and the owner is not at all competant when things get sticky.
He'll never get through DISM and SFC. I got a portable copy to
work so I might be able to deploy the utilities through that.
Thanks for your help, though.
On 1/13/2022 9:42 AM, Brian Vogel
You need to supply error messages.
Failure to install is a completely different thing than failure to
upgrade from within.
One thing I always suggest when any "weirdness" is occurring under
Windows 8 or later is: Using DISM (Deployment Imaging
Servicing and Management) and SFC (System File Checker) to
Repair Windows 8 & 10
If you're still unable to install error messages from
Windows would be the next thing an assistant would need to know.
Brian - Windows 10, 64-Bit, Version
21H2, Build 19044
The instinctive need
to be the member of a closely-knit group fighting for
common ideals may grow so strong that it becomes
inessential what these ideals are.
~ Konrad Lorenz (1903-1989)