Re: select and copy not working


Gene
 

I have no objection to asking if it would make a meaningful difference but in this case, there are simple things that can be tried first, such as rebooting.  I don't think asking for help and not doing these simple things is a good idea because what you are doing is not time consuming and because if people aren't in the habit of doing such things, it is better to reinforce that procedure.


Gene

On 2/5/2022 4:12 PM, Brian Vogel wrote:

On Sat, Feb 5, 2022 at 05:02 PM, Jackie wrote:
But if the selection is copied or deleted, then don't we know it's
working, Brian V?
-
If we know that, we do know it's working.  But based on the original description, there remain a number of "known unknowns."

But my general point really is that when weird stuff like this occurs, if you have a friendly set of functional eyes at your disposal, call on them.  I have noted, over time, that the desire for independence, which is absolutely laudable, often "overextends itself" when it comes to troubleshooting.  Yes, you will eventually reach certain conclusions without sight, and I'm not claiming you can't or won't, but when people are having difficulty with basic functions that have always worked, that set of eyes will very often recognize what's amiss very, very quickly, which is of inestimable value when troubleshooting.

I have often said of myself, in reference to my participation here, that I believe my own value added is that I can see what's happening at the same time as doing by screen reader and/or keyboard shortcuts otherwise.  When something's "off" I tend to recognize what on sight, and most sighted computer users can do the same for you when they're available and something weird is going on.  There should be no shame in asking for a quick look-see by someone who can literally look and see for the purpose of troubleshooting of all types.  I just see little value in hours of struggle and, more importantly, frustration.  The more frustrated one gets the farther away from a solution one tends to get, too.  And I know whereof I speak in that regard, and it's not limited to computing or screen readers, either.
--

Brian - Windows 10, 64-Bit, Version 21H2, Build 19044  

I neither need nor want to be appeased, but apprised.  Inconvenient truth is preferable to convenient (for the liar) lies.

     ~ Brian Vogel

 

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