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Re: Mcaffee DLP endpoint security software causes NVDA to stop working correctly

Marten Post Uiterweer
 

Khalid,

You have to search the solution in the mcaffee DlP program so you have
to contact the IT department.
This is a protection that prevent the keys to work and is a sort of
virus/hacking protection.
I know that some anti-virus programs do have a simular option that you
can also disable so the screenreader will work. This problem will also
occure with Jaws.

Marten

On Thu, 21 Jul 2022 10:23:27 -0700 "Khalid Anwar" <anwarkhalid850@...> wrote:

I was wondering if anyone could help, recently my organisation has rolled out a new IT security policy and as part of this they have implemented a data loss prevention tool called mcaffee DlP end point, which  takes the form of a Microsoft edge extension.
https://www.mcafee.com/enterprise/en-us/assets/data-sheets/ds-dlp-endpoint.pdf ( https://www.mcafee.com/enterprise/en-us/assets/data-sheets/ds-dlp-endpoint.pdf ) However, since it’s been installed both browsers that use chromium, chrome and edge have stopped responding with NVDA, for example pressing k to jump to each link no longer works, the cursor doesn’t move and neither does NVDA read out any information, however I can still implement the Microsoft edge keyboard shortcuts but NVDA won’t read anything out.
i’m using the latest version of NVDA and latest version of edge.
Can anyone suggest what might be happening here?
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