Well if they do vanish, it's probably time to call Microsoft, or try to Google it and plow through a bunch of Microsoft forum questions from people who hopefully have had the same problem. That may not be for everybody, it tries the patience. If you have Be My Eyes on your phone you can get Microsoft support, but if you can't get Quick Assist to work or install correctly, which will probably be the case, it's not as helpful.

Shawn Klein

On 7/26/2022 12:50 PM, Sharni-Lee Ward wrote:

That's what I've done, and it's worked, but of the three voices I've added I only see the Japanese ones, which I added first, and I don't know if they'll stay loaded, since they vanished after the previous restart.

On 27/07/2022 3:45 am, Shawn via groups.io wrote:

So here's how I do it. I open up narrator settings with control+shift+n. Then I shift tab and it says vision grouping one of 3. Arrow down until it says narrator. Then tab a bunch of times until you hear add more voices. Then tab past everything until it says manage voices grouping. Add voices button. Press enter and find the language you want and add it. Try it that way.

Shawn Klein

On 7/26/2022 12:38 PM, Sharni-Lee Ward wrote:

Nope, not there either, and I checked in the Ease of Access settings as well. The packages have gone.

On 27/07/2022 3:36 am, Gene wrote:

Check the SAPI 5 voices.  There are SAPI 5 versions of One Core Voices.  Perhaps that is where the voices installed.

Gene

On 7/26/2022 12:25 PM, Sharni-Lee Ward wrote:

So I went and installed the packages, but can't see them in NVDA's voice dropdown for 1Core voices. I tried restarting the computer, and it did some updates that took a while, and I thought when it was done that I could access the voices then. The system's finished that process, and nope, the voices I installed still don't show up in NVDA! What am I missing?

On 26/07/2022 9:49 pm, Sharni-Lee Ward wrote:

Okay, I will definitely look into that. But I don't think I can set up things in that synth so I can get two languages simultaneously either. I need to know what I'm doing as I learn.

On 26/07/2022 8:52 pm, Josh Kennedy wrote:

one core voices do have japanese. go into settings, windows+i. accessibility in windows11, or ease of access in windows10. down to narrator, tab to add voices, tab to add more voices under language packs, go select japanese and it will be downloaded and installed. restart NVDA and then you get one core japanese voices.