can't read items in folder

Don H

Running latest releases of Win 10 and NVDA.
On a random basis I can open a folder such as my documents or downloads and it appears on the screen to be normal. However I can not read the files and folders by either using first letter or up and down arrows. I try closing the folder and open it again with same results. So far the only way I have found to solve the problem is to close and restart NVDA.On some instances I have to close and restart NVDA more than once to resolve the problem. Is there a better way to handle this problem when it happens?

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