Locked Re: Please read and consider: importance of providing exact (or almost exact) Windows version information will be helpful soon


On Sat, Aug 27, 2022 at 02:29 PM, Steve Nutt wrote:
I think sometimes we are expecting people to know too much about their systems. Some want to just use them, and not know what's under the hood.
Which they can (and should) feel free to do, that is until they are turning to a technical support group for help.

You cannot and should not expect people who wish to assist to divine what your computing environment is and make guesses.  It is so freakin' simple for anyone to get a Windows version, screen reader version, and software version regardless of their visual status.  And if you don't know how, you need to ask and learn.

There is no generic "get me the version" utility that any given screen reader could have since there are just too many different pieces of software out there.  But the general procedure of looking in a given piece of software's help menu, about option, to get it applies far and wide.

The winver command (WinKey then type winver and hit enter) gets that information for Windows and has since Windows time immemorial.

I really don't understand the endless complaints that getting this information is hard, period.  You may not know how to do it, and if you don't, then ask.  But the getting of it is just dirt simple and the how is so similar across the vast majority of programs that once you've done it once . . .

Brian - Windows 10, 64-Bit, Version 21H2, Build 19044  

The difference between a top-flight creative man and the hack is his ability to express powerful meanings indirectly.

         ~ Vance Packard

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