Date   

NVDA with Remote Desktop Services

fnosan@...
 

Hi, does NVDA support a scenario where: 

1. several visually impaired users connect to a central Remote Desktop Services (Terminal Server) machine
2. obviously, each user opens a separate Remote Desktop session
2. each user uses NVDA to control his/her respective session

From what I understand the NVDA Remote add-on would not support this scenario, but I am not sure. 

Thank you!

Frank


Re: Slow behavior of NVDA in Outlook 2016

Andre Fisher
 

As stated before, if only a few persons are having the issue, it
cannot be that NVDA, generally, is having a problem with Outlook. You
may need to send a log.

On 4/28/17, Ann Byrne <annakb@sbcglobal.net> wrote:
Thanks, Chris.
At 07:32 AM 4/28/2017, you wrote:
cjmullins29@gmail.com>




Re: Slow behavior of NVDA in Outlook 2016

Ann Byrne
 

Thanks, Chris.

At 07:32 AM 4/28/2017, you wrote:
cjmullins29@gmail.com>


Re: Slow behavior of NVDA in Outlook 2016

Chris Mullins
 

Hi Ann
Josepph did actually tell you how to do it in another post but there is a
setting that is required for it to work properly. Press NVDA+Control+g to
open the general settings dialog, tab down to 'Show exit options when
exiting NVDA' and ensure it is checked, then exit the dialog. Now when you
press NVDA+q to exit, there will be an option to restart NVDA with add-ons
disabled.

Cheers
Chris

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Ann
Byrne
Sent: 28 April 2017 12:16
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

It would be a real help to know not only *what to do, but *how *to *do *it.
I'm sure the information is in the documentation somewhere, but since you
obviously know how, it would be a real help if you would share.
At 10:45 PM 4/27/2017, you wrote:
Hi,
Core Mode (sometimes called "NVDA safe mode") is a term I coined to
describe running NVDA with all add-ons disabled. This comes from the
fact that NVDA is composed of a central core and add-ons on top of it
(we the NVDA developers sometimes use the term "NVDA Core" or just the
word "core" to describe the NVDA screen reader itself).
The ability to disable add-ons came in two phases:
1. All or nothing: this was introduced in 2015. This is done by telling
NVDA to (re)start with add-ons disabled.
2. Disable individual add-ons: this was introduced in 2016. With this,
one can disable individual add-ons in hopes of locating a possible
culprit for issues with add-ons.

With these in place, one of the things developers ask users to try is
run NVDA with add-ons disabled. If the issue is resolved, then we know
that the problem lies with add-ons, and we try to disable each add-on
until we find the offending add-on. If the problem persists, then we
ask folks to try reproducing the issue with different screen readers in
hopes of narrowing the scope a bit further.
Hope this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Paula Hobley
Sent: Thursday, April 27, 2017 8:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

I have no idea what Core mode is. Please explain this term for those
of us who are less tech savi. I am running Windows 10 Office
365 Outlook 2016. Not sure about others.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Joseph Lee
Sent: Friday, April 28, 2017 12:03 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,
And versions of NVDA and Windows you've got. Please try running NVDA in
Core Mode (add-ons disabled) and see if this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Andre Fisher
Sent: Thursday, April 27, 2017 6:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@gmail.com> wrote:
Hi Jim,

Nope, this doesn't fix the issue for me.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Jim Pipczak
Sent: Friday, April 28, 2017 10:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,

More out of curiosity than anything else, When NVDA starts to lag,
ALT tab away from the email and then back again to see if this fixes the
issue.

Thanks,
Jim.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Paula Hobley
Sent: Friday, 28 April 2017 10:10 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie

I found that uninstalling NVDA and reinstalling the latest build has
partially fixed the lagging issue. I still find that it occurs
sometimes when I type longer messages. If you find a better fix, I
would be interested. Although the lagging isn't as bad, and I do
not have to resort to closing the screen reader and running another
just to write my email, it is still frustrating ant time consuming.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Cearbhall O'Meadhra
Sent: Friday, April 28, 2017 3:45 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie,

I am using Outlook 2016 with NVDA on Windows 10 and I do not
encounter any slowing down between screens or when reading text. The
only time I experience that kind of slowdown of speech is in Excel
when I am reading formulas. NVDA takes a while to say "left paren"
or "right paren". I looked into this and found that the mathematical
symbols are not in the default dictionary file and NVDA has to go to
another file to find the word to speak and describe the bracket under
the cursor.

Your problem sounds so like this that I wonder if you have a
language setting problem. Are you working in French or English? If
in French, are you using Outlook in English while your language
setting is French? On the other hand, is it the reverse? By that I
mean, are you using French when your default language setting is
English? Apart
from either of these settings, do
any of the words you meet have French accents or other French
symbols? If
so, then you may be experiencing the same problem as mine in Excel
where NVDA has to go to a different file to find the words for
those symbols.

Let me know if any of this applies to your situation.


Yours sincerely,

Cearbhall O'Meadhra

m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@blbc.ie

of
--------------------------------------------------------------------
--
----------- I use the free version of Spam Reader to get rid of spam.
The Professional version doesn't have this disclaimer in outgoing
emails.
Try Spam Reader (http://www.spam-reader.com) for free now!

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Sylvie Duchateau
Sent: Thursday, April 27, 2017 8:20 AM
To: nvda@nvda.groups.io
Subject: [nvda] Slow behavior of NVDA in Outlook 2016

Hello all,

First, let me introduce myself as I am new on this list.

My name is Sylvie, I live in France and work for a company training
people on how to make web sites accessible to all.

I use NVDA as my primary screen reader and am really enthusiastic about
it.

I write you today for one user who encounters a very slow behaviour
of NVDA while using OUtlook 2016 on his Lenovo PC running on Windows 10.

He uses Google APP Sync in order to synchronise his mails, calendars
and contacts between his different devices.

When he writes or displays e-mails, NVDA reacts very slowly. It
sometimes takes 3 or 4 seconds while going to the next word.

He tried several things to solve the problem: changing his
anti-virus software, disabling Windows Defender, changing settings
on Outlook and Lenovo tools, but nothing has improved.

He installed Jaws 18 and did not encounter the same issue.

Has anyone similar problems or any solutions?

Thanks for your help.

Best regards

Sylvie





























Re: Slow behavior of NVDA in Outlook 2016

Ann Byrne
 

It would be a real help to know not only *what to do, but *how *to *do *it. I'm sure the information is in the documentation somewhere, but since you obviously know how, it would be a real help if you would share.

At 10:45 PM 4/27/2017, you wrote:
Hi,
Core Mode (sometimes called "NVDA safe mode") is a term I coined to describe running NVDA with all add-ons disabled. This comes from the fact that NVDA is composed of a central core and add-ons on top of it (we the NVDA developers sometimes use the term "NVDA Core" or just the word "core" to describe the NVDA screen reader itself).
The ability to disable add-ons came in two phases:
1. All or nothing: this was introduced in 2015. This is done by telling NVDA to (re)start with add-ons disabled.
2. Disable individual add-ons: this was introduced in 2016. With this, one can disable individual add-ons in hopes of locating a possible culprit for issues with add-ons.

With these in place, one of the things developers ask users to try is run NVDA with add-ons disabled. If the issue is resolved, then we know that the problem lies with add-ons, and we try to disable each add-on until we find the offending add-on. If the problem persists, then we ask folks to try reproducing the issue with different screen readers in hopes of narrowing the scope a bit further.
Hope this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula Hobley
Sent: Thursday, April 27, 2017 8:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

I have no idea what Core mode is. Please explain this term for those of us who are less tech savi. I am running Windows 10 Office 365 Outlook 2016. Not sure about others.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Friday, April 28, 2017 12:03 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,
And versions of NVDA and Windows you've got. Please try running NVDA in Core Mode (add-ons disabled) and see if this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Andre Fisher
Sent: Thursday, April 27, 2017 6:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@gmail.com> wrote:
Hi Jim,

Nope, this doesn't fix the issue for me.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Jim Pipczak
Sent: Friday, April 28, 2017 10:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,

More out of curiosity than anything else, When NVDA starts to lag, ALT
tab away from the email and then back again to see if this fixes the issue.

Thanks,
Jim.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Paula Hobley
Sent: Friday, 28 April 2017 10:10 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie

I found that uninstalling NVDA and reinstalling the latest build has
partially fixed the lagging issue. I still find that it occurs
sometimes when I type longer messages. If you find a better fix, I
would be interested. Although the lagging isn't as bad, and I do not
have to resort to closing the screen reader and running another just
to write my email, it is still frustrating ant time consuming.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Cearbhall O'Meadhra
Sent: Friday, April 28, 2017 3:45 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie,

I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter
any slowing down between screens or when reading text. The only time I
experience that kind of slowdown of speech is in Excel when I am
reading formulas. NVDA takes a while to say "left paren" or "right
paren". I looked into this and found that the mathematical symbols are
not in the default dictionary file and NVDA has to go to another file
to find the word to speak and describe the bracket under the cursor.

Your problem sounds so like this that I wonder if you have a language
setting problem. Are you working in French or English? If in French,
are you using Outlook in English while your language setting is
French? On the other hand, is it the reverse? By that I mean, are you
using French when your default language setting is English? Apart
from either of these settings, do
any of the words you meet have French accents or other French
symbols? If
so, then you may be experiencing the same problem as mine in Excel
where NVDA has to go to a different file to find the words for
those symbols.

Let me know if any of this applies to your situation.


Yours sincerely,

Cearbhall O'Meadhra

m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@blbc.ie

of
----------------------------------------------------------------------
----------- I use the free version of Spam Reader to get rid of spam.
The Professional version doesn't have this disclaimer in outgoing
emails.
Try Spam Reader (http://www.spam-reader.com) for free now!

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Sylvie Duchateau
Sent: Thursday, April 27, 2017 8:20 AM
To: nvda@nvda.groups.io
Subject: [nvda] Slow behavior of NVDA in Outlook 2016

Hello all,

First, let me introduce myself as I am new on this list.

My name is Sylvie, I live in France and work for a company training
people on how to make web sites accessible to all.

I use NVDA as my primary screen reader and am really enthusiastic about it.

I write you today for one user who encounters a very slow behaviour of
NVDA while using OUtlook 2016 on his Lenovo PC running on Windows 10.

He uses Google APP Sync in order to synchronise his mails, calendars
and contacts between his different devices.

When he writes or displays e-mails, NVDA reacts very slowly. It
sometimes takes 3 or 4 seconds while going to the next word.

He tried several things to solve the problem: changing his anti-virus
software, disabling Windows Defender, changing settings on Outlook and
Lenovo tools, but nothing has improved.

He installed Jaws 18 and did not encounter the same issue.

Has anyone similar problems or any solutions?

Thanks for your help.

Best regards

Sylvie





























Re: Slow behavior of NVDA in Outlook 2016

Sylvie Duchateau
 

Hello All,

thank you for all your ideas.

Cearbhall, thank you for the suggestion with the language. But the user who encounters this problem only works in French. So the different languages is not the issue.

He tried all other things other members suggested:

Using alt+tab to leave outlook and come back.

Disabling all add-ons.

He disabled his anti-virus software but nothing improved.

As I already wrote, he tested with another screen reader and he does not have this issue. So it may be a problem with NVDA and Outlook.

Joseph, I told him to send me a log after he disabled all add-ons and I will send it to you as you previously suggested on this list.

Thank you again.

Best

Sylvie

Le 28/04/2017 à 09:12, Joseph Lee a écrit :

Hi,
Can you send me a log offlist for analysis? For maximum output, please do the following:
1. If you haven't, install NVDA 2017.1.
2. While NVDA is running, press NvDA+Q, then select "restart with debug logging enabled".
3. After experiencing lag in Outlook, press NVDA+F1 to open log viewer, then copy everything from the log and send it in as a text file attachment.
My address is joseph.lee22590@gmail.com. If I do find an add-on that might be causing the problem, I'll alert the add-on writer (unless if it's one of mine, and if so, I'll take care of it).
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula Hobley
Sent: Thursday, April 27, 2017 11:47 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Joseph and all

I followed your instructions and started NVDA in Core mode. I could not replicate the lagging issue in Office 365 Outlook 2016 using Windows 10 (Creators edition). However, when I started the program as per normal, the lagging came back. I initially thought it was the Tiflotecnia Vocalizer voice, however, I am wondering if it is a time issue. The longer my email, the more likely it is that I get a lag. For example, the lag is occurring now.

This is a bit of a mystery.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Friday, April 28, 2017 1:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,
Core Mode (sometimes called "NVDA safe mode") is a term I coined to describe running NVDA with all add-ons disabled. This comes from the fact that NVDA is composed of a central core and add-ons on top of it (we the NVDA developers sometimes use the term "NVDA Core" or just the word "core" to describe the NVDA screen reader itself).
The ability to disable add-ons came in two phases:
1. All or nothing: this was introduced in 2015. This is done by telling NVDA to (re)start with add-ons disabled.
2. Disable individual add-ons: this was introduced in 2016. With this, one can disable individual add-ons in hopes of locating a possible culprit for issues with add-ons.

With these in place, one of the things developers ask users to try is run NVDA with add-ons disabled. If the issue is resolved, then we know that the problem lies with add-ons, and we try to disable each add-on until we find the offending add-on. If the problem persists, then we ask folks to try reproducing the issue with different screen readers in hopes of narrowing the scope a bit further.
Hope this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula Hobley
Sent: Thursday, April 27, 2017 8:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

I have no idea what Core mode is. Please explain this term for those of us who are less tech savi. I am running Windows 10 Office 365 Outlook 2016. Not sure about others.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Friday, April 28, 2017 12:03 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,
And versions of NVDA and Windows you've got. Please try running NVDA in Core Mode (add-ons disabled) and see if this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Andre Fisher
Sent: Thursday, April 27, 2017 6:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@gmail.com> wrote:
Hi Jim,

Nope, this doesn't fix the issue for me.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Jim Pipczak
Sent: Friday, April 28, 2017 10:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,

More out of curiosity than anything else, When NVDA starts to lag, ALT
tab away from the email and then back again to see if this fixes the issue.

Thanks,
Jim.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Paula Hobley
Sent: Friday, 28 April 2017 10:10 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie

I found that uninstalling NVDA and reinstalling the latest build has
partially fixed the lagging issue. I still find that it occurs
sometimes when I type longer messages. If you find a better fix, I
would be interested. Although the lagging isn't as bad, and I do not
have to resort to closing the screen reader and running another just
to write my email, it is still frustrating ant time consuming.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Cearbhall O'Meadhra
Sent: Friday, April 28, 2017 3:45 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie,

I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter
any slowing down between screens or when reading text. The only time I
experience that kind of slowdown of speech is in Excel when I am
reading formulas. NVDA takes a while to say "left paren" or "right
paren". I looked into this and found that the mathematical symbols are
not in the default dictionary file and NVDA has to go to another file
to find the word to speak and describe the bracket under the cursor.

Your problem sounds so like this that I wonder if you have a language
setting problem. Are you working in French or English? If in French,
are you using Outlook in English while your language setting is
French? On the other hand, is it the reverse? By that I mean, are you
using French when your default language setting is English? Apart from either of these settings, do
any of the words you meet have French accents or other French symbols? If
so, then you may be experiencing the same problem as mine in Excel
where NVDA has to go to a different file to find the words for those symbols.

Let me know if any of this applies to your situation.


Yours sincerely,

Cearbhall O'Meadhra

m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@blbc.ie

of
----------------------------------------------------------------------
----------- I use the free version of Spam Reader to get rid of spam.
The Professional version doesn't have this disclaimer in outgoing
emails.
Try Spam Reader (http://www.spam-reader.com) for free now!

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Sylvie Duchateau
Sent: Thursday, April 27, 2017 8:20 AM
To: nvda@nvda.groups.io
Subject: [nvda] Slow behavior of NVDA in Outlook 2016

Hello all,

First, let me introduce myself as I am new on this list.

My name is Sylvie, I live in France and work for a company training
people on how to make web sites accessible to all.

I use NVDA as my primary screen reader and am really enthusiastic about it.

I write you today for one user who encounters a very slow behaviour of
NVDA while using OUtlook 2016 on his Lenovo PC running on Windows 10.

He uses Google APP Sync in order to synchronise his mails, calendars
and contacts between his different devices.

When he writes or displays e-mails, NVDA reacts very slowly. It
sometimes takes 3 or 4 seconds while going to the next word.

He tried several things to solve the problem: changing his anti-virus
software, disabling Windows Defender, changing settings on Outlook and
Lenovo tools, but nothing has improved.

He installed Jaws 18 and did not encounter the same issue.

Has anyone similar problems or any solutions?

Thanks for your help.

Best regards

Sylvie



































Re: Unreadable message titles in Inbox list

Cearbhall O'Meadhra
 

Paula,

 

Thanks for the response!

 

I did reinstall NVDA - exactly as you suggest. However, the problem still appears from time to time. The difficulty is that it does not appear consistently.

 

For example, today, I can read all my  email items in the normal way by arrowing up and down the Inbox list. However, I just took a look at the test folder where I stored the list that was affected some days ago and the behaviour still persists on those emails. Would this imply that there is some sort of flag or setting on the email list that is preventing NVDA from reading the message details when moving with the arrow key?

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 

 

I use the free version of Spam Reader to get rid of spam. The Professional version doesn't have this disclaimer in outgoing emails. Try Spam Reader for free now!

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula Hobley
Sent: Friday, April 28, 2017 12:59 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Unreadable message titles in Inbox list

 

Hi Cearbhall

 

I am familiar with the issue you raise.  For me, my Gmail account would read perfectly, but my Microsoft Exchange account would not.  The only solution I found was to uninstall NVDA and install the latest build.  This has rectified the problem for me touch wood.

 

You can download this from the NVDA website and there is now an option allowing you not to donate if you are unable to.

 

I hope this helps

 

Cheers

 

Paula

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Cearbhall O'Meadhra
Sent: Friday, April 28, 2017 9:23 AM
To:
nvda@nvda.groups.io
Subject: Re: [nvda] Unreadable message titles in Inbox list

 

Gene,

 

Thanks for the quick response.

 

I’ll take each of your points in turn:

  1. What happens if you exit NVDA and then run it again?

A: The problem persists.

 

  1. Move to the folders list, move out of the current folder, then back.

A: This does not affect the behaviour. Like you, I tried this but it did not change anything. 

 

  1. control home and end are not the correct commands to use in a list or tree view. 

A: Thanks for the advice! In fact, both actions work equally well in my Outlook message list as the messages are never unselected. However, I thank you for setting me straight on the purpose of these keystrokes!

 

Are you familiar with the problem which I have raised?

 

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 

I use the free version of Spam Reader to get rid of spam. The Professional version doesn't have this disclaimer in outgoing emails. Try Spam Reader for free now!

 

 

 

I use the free version of Spam Reader to get rid of spam. The Professional version doesn't have this disclaimer in outgoing emails. Try Spam Reader for free now!

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Thursday, April 27, 2017 11:23 PM
To:
nvda@nvda.groups.io
Subject: Re: [nvda] Unreadable message titles in Inbox list

 

This isn't a solution but what happens if you exit NVDA and then run it again? 

 

Another work around to try would be to move to the folders list, move out of the current folder, then back.  You can try both and use whichever works or, if they both work, use the method you prefer.. 

 

Also, control home and end are not the correct commands to use in a list or tree view.  Home and end are.  If you use control home and end. you will move to the top or bottom of the list or tree view, but the item you move to will not be selected.  using home and end moves you to and selects the first or last item and is consistent with the behavior of using the up and down arrow keys, that is, move and select.  Control home and end are correct commands for edit fields such as in word processors. 

 

Gene

----- Original Message -----

Sent: Thursday, April 27, 2017 5:08 PM

Subject: [nvda] Unreadable message titles in Inbox list

 

Hi,

 

I have an strange problem reading Messages in my inbox!

 

I am using Outlook 2016 in Windows 10 with NVDA . (All latest versions).

 

This problem happens frequently but not all the time. I cannot find out what the cause of the problem is. I also cannot see when it might or might not happen.

 

Here's the story:

I get about 200 messages a day from all the discussion lists that I am following and some personal emails. I like to keep my messages in reverse sort order so that the oldest are at the top. This way, I can keep the messages that interest me at the top of the list and delete the newer ones below when I don't want to keep them.

 

my method for managing the messages is to press  down-arrow on a message if I want to keep it so that the next message comes into focus. If I want to reject the message, I press the delete key. This moves the next message up into the position of the NVDA focus. In this way, I can move through all the messages rapidly.

 

When the mysterious problem appears, I have found that down-arrow reveals nothing. Just silence. I have to press tab to jump away from the message list and shift-tab to get back and then I find that NVDA+numpad 8 tells me that the next message has actually moved up into the focus position as you would expect. No amount of up-arrow or down-arrow yields any speech on each of the messages. As you know, what should happen is that I hear the sender and title information as the arrow moves from message to message.

 

I have persisted with down-arrow from silent message to silent message and found that I can get back to the normal echoing behaviour after about the 150th message! Alternatively, I can press control and end   to move to the 250th or last message in the Inbox where the movement of the up-arrow is echoed from message to message as normal. As an experiment, I have persisted with the up-arrow from the bottom of the list and found that when I arrive at the 150th message from the top, I suddenly lose the speaking of the sender and title details again. In other words, I am back into the unspeaking block of messages! I checked the 151st message and, sure enough, NVDA reads out the title details. Then I press up-arrow back to the 150th to find it silent and all the rest of the messages above it to the top continued silent as before.

 

I hope you can follow this! It is as if a curtain lies over the first 150 messages. I can get out from under the curtain at about the 151st message and proceed as normal to the last message. Likewise, I can jump to the bottom of the list and read all the message details until I rise back up to the bottom of the curtain at the 150th message.

 

As I said at the beginning, this does not happen every day but it does happen frequently.

 

The last time it happened, I saved the 150 curtained messages in a new folder and the unreadable behaviour persists even now.

Please understand that I can press enter on each message, whether curtained or not,  and read it perfectly. The problem is that of identifying the message in the Inbox list before opening it.

 

I would welcome any ideas or suggestions to see if I can get to the bottom of this behaviour.

By the way, JAWS does not have this problem only NVDA. I have tried JAWS 16 on the same curtained block of messages and JAWS can read each of the title details normally.

 

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 

 


Re: Slow behavior of NVDA in Outlook 2016

 

Hi,
Can you send me a log offlist for analysis? For maximum output, please do the following:
1. If you haven't, install NVDA 2017.1.
2. While NVDA is running, press NvDA+Q, then select "restart with debug logging enabled".
3. After experiencing lag in Outlook, press NVDA+F1 to open log viewer, then copy everything from the log and send it in as a text file attachment.
My address is joseph.lee22590@gmail.com. If I do find an add-on that might be causing the problem, I'll alert the add-on writer (unless if it's one of mine, and if so, I'll take care of it).
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula Hobley
Sent: Thursday, April 27, 2017 11:47 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Joseph and all

I followed your instructions and started NVDA in Core mode. I could not replicate the lagging issue in Office 365 Outlook 2016 using Windows 10 (Creators edition). However, when I started the program as per normal, the lagging came back. I initially thought it was the Tiflotecnia Vocalizer voice, however, I am wondering if it is a time issue. The longer my email, the more likely it is that I get a lag. For example, the lag is occurring now.

This is a bit of a mystery.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Friday, April 28, 2017 1:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,
Core Mode (sometimes called "NVDA safe mode") is a term I coined to describe running NVDA with all add-ons disabled. This comes from the fact that NVDA is composed of a central core and add-ons on top of it (we the NVDA developers sometimes use the term "NVDA Core" or just the word "core" to describe the NVDA screen reader itself).
The ability to disable add-ons came in two phases:
1. All or nothing: this was introduced in 2015. This is done by telling NVDA to (re)start with add-ons disabled.
2. Disable individual add-ons: this was introduced in 2016. With this, one can disable individual add-ons in hopes of locating a possible culprit for issues with add-ons.

With these in place, one of the things developers ask users to try is run NVDA with add-ons disabled. If the issue is resolved, then we know that the problem lies with add-ons, and we try to disable each add-on until we find the offending add-on. If the problem persists, then we ask folks to try reproducing the issue with different screen readers in hopes of narrowing the scope a bit further.
Hope this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula Hobley
Sent: Thursday, April 27, 2017 8:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

I have no idea what Core mode is. Please explain this term for those of us who are less tech savi. I am running Windows 10 Office 365 Outlook 2016. Not sure about others.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Friday, April 28, 2017 12:03 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,
And versions of NVDA and Windows you've got. Please try running NVDA in Core Mode (add-ons disabled) and see if this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Andre Fisher
Sent: Thursday, April 27, 2017 6:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@gmail.com> wrote:
Hi Jim,

Nope, this doesn't fix the issue for me.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Jim Pipczak
Sent: Friday, April 28, 2017 10:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,

More out of curiosity than anything else, When NVDA starts to lag, ALT
tab away from the email and then back again to see if this fixes the issue.

Thanks,
Jim.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Paula Hobley
Sent: Friday, 28 April 2017 10:10 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie

I found that uninstalling NVDA and reinstalling the latest build has
partially fixed the lagging issue. I still find that it occurs
sometimes when I type longer messages. If you find a better fix, I
would be interested. Although the lagging isn't as bad, and I do not
have to resort to closing the screen reader and running another just
to write my email, it is still frustrating ant time consuming.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Cearbhall O'Meadhra
Sent: Friday, April 28, 2017 3:45 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie,

I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter
any slowing down between screens or when reading text. The only time I
experience that kind of slowdown of speech is in Excel when I am
reading formulas. NVDA takes a while to say "left paren" or "right
paren". I looked into this and found that the mathematical symbols are
not in the default dictionary file and NVDA has to go to another file
to find the word to speak and describe the bracket under the cursor.

Your problem sounds so like this that I wonder if you have a language
setting problem. Are you working in French or English? If in French,
are you using Outlook in English while your language setting is
French? On the other hand, is it the reverse? By that I mean, are you
using French when your default language setting is English? Apart from either of these settings, do
any of the words you meet have French accents or other French symbols? If
so, then you may be experiencing the same problem as mine in Excel
where NVDA has to go to a different file to find the words for those symbols.

Let me know if any of this applies to your situation.


Yours sincerely,

Cearbhall O'Meadhra

m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@blbc.ie

of
----------------------------------------------------------------------
----------- I use the free version of Spam Reader to get rid of spam.
The Professional version doesn't have this disclaimer in outgoing
emails.
Try Spam Reader (http://www.spam-reader.com) for free now!

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Sylvie Duchateau
Sent: Thursday, April 27, 2017 8:20 AM
To: nvda@nvda.groups.io
Subject: [nvda] Slow behavior of NVDA in Outlook 2016

Hello all,

First, let me introduce myself as I am new on this list.

My name is Sylvie, I live in France and work for a company training
people on how to make web sites accessible to all.

I use NVDA as my primary screen reader and am really enthusiastic about it.

I write you today for one user who encounters a very slow behaviour of
NVDA while using OUtlook 2016 on his Lenovo PC running on Windows 10.

He uses Google APP Sync in order to synchronise his mails, calendars
and contacts between his different devices.

When he writes or displays e-mails, NVDA reacts very slowly. It
sometimes takes 3 or 4 seconds while going to the next word.

He tried several things to solve the problem: changing his anti-virus
software, disabling Windows Defender, changing settings on Outlook and
Lenovo tools, but nothing has improved.

He installed Jaws 18 and did not encounter the same issue.

Has anyone similar problems or any solutions?

Thanks for your help.

Best regards

Sylvie



















Re: Slow behavior of NVDA in Outlook 2016

Paula Hobley <paula.hobley@...>
 

Hi Joseph and all

I followed your instructions and started NVDA in Core mode. I could not replicate the lagging issue in Office 365 Outlook 2016 using Windows 10 (Creators edition). However, when I started the program as per normal, the lagging came back. I initially thought it was the Tiflotecnia Vocalizer voice, however, I am wondering if it is a time issue. The longer my email, the more likely it is that I get a lag. For example, the lag is occurring now.

This is a bit of a mystery.

Cheers

Paula

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Friday, April 28, 2017 1:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,
Core Mode (sometimes called "NVDA safe mode") is a term I coined to describe running NVDA with all add-ons disabled. This comes from the fact that NVDA is composed of a central core and add-ons on top of it (we the NVDA developers sometimes use the term "NVDA Core" or just the word "core" to describe the NVDA screen reader itself).
The ability to disable add-ons came in two phases:
1. All or nothing: this was introduced in 2015. This is done by telling NVDA to (re)start with add-ons disabled.
2. Disable individual add-ons: this was introduced in 2016. With this, one can disable individual add-ons in hopes of locating a possible culprit for issues with add-ons.

With these in place, one of the things developers ask users to try is run NVDA with add-ons disabled. If the issue is resolved, then we know that the problem lies with add-ons, and we try to disable each add-on until we find the offending add-on. If the problem persists, then we ask folks to try reproducing the issue with different screen readers in hopes of narrowing the scope a bit further.
Hope this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula Hobley
Sent: Thursday, April 27, 2017 8:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

I have no idea what Core mode is. Please explain this term for those of us who are less tech savi. I am running Windows 10 Office 365 Outlook 2016. Not sure about others.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Friday, April 28, 2017 12:03 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,
And versions of NVDA and Windows you've got. Please try running NVDA in Core Mode (add-ons disabled) and see if this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Andre Fisher
Sent: Thursday, April 27, 2017 6:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@gmail.com> wrote:
Hi Jim,

Nope, this doesn't fix the issue for me.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Jim Pipczak
Sent: Friday, April 28, 2017 10:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,

More out of curiosity than anything else, When NVDA starts to lag, ALT
tab away from the email and then back again to see if this fixes the issue.

Thanks,
Jim.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Paula Hobley
Sent: Friday, 28 April 2017 10:10 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie

I found that uninstalling NVDA and reinstalling the latest build has
partially fixed the lagging issue. I still find that it occurs
sometimes when I type longer messages. If you find a better fix, I
would be interested. Although the lagging isn't as bad, and I do not
have to resort to closing the screen reader and running another just
to write my email, it is still frustrating ant time consuming.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Cearbhall O'Meadhra
Sent: Friday, April 28, 2017 3:45 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie,

I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter
any slowing down between screens or when reading text. The only time I
experience that kind of slowdown of speech is in Excel when I am
reading formulas. NVDA takes a while to say "left paren" or "right
paren". I looked into this and found that the mathematical symbols are
not in the default dictionary file and NVDA has to go to another file
to find the word to speak and describe the bracket under the cursor.

Your problem sounds so like this that I wonder if you have a language
setting problem. Are you working in French or English? If in French,
are you using Outlook in English while your language setting is
French? On the other hand, is it the reverse? By that I mean, are you
using French when your default language setting is English? Apart from either of these settings, do
any of the words you meet have French accents or other French symbols? If
so, then you may be experiencing the same problem as mine in Excel
where NVDA has to go to a different file to find the words for those symbols.

Let me know if any of this applies to your situation.


Yours sincerely,

Cearbhall O'Meadhra

m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@blbc.ie

of
----------------------------------------------------------------------
----------- I use the free version of Spam Reader to get rid of spam.
The Professional version doesn't have this disclaimer in outgoing
emails.
Try Spam Reader (http://www.spam-reader.com) for free now!

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Sylvie Duchateau
Sent: Thursday, April 27, 2017 8:20 AM
To: nvda@nvda.groups.io
Subject: [nvda] Slow behavior of NVDA in Outlook 2016

Hello all,

First, let me introduce myself as I am new on this list.

My name is Sylvie, I live in France and work for a company training
people on how to make web sites accessible to all.

I use NVDA as my primary screen reader and am really enthusiastic about it.

I write you today for one user who encounters a very slow behaviour of
NVDA while using OUtlook 2016 on his Lenovo PC running on Windows 10.

He uses Google APP Sync in order to synchronise his mails, calendars
and contacts between his different devices.

When he writes or displays e-mails, NVDA reacts very slowly. It
sometimes takes 3 or 4 seconds while going to the next word.

He tried several things to solve the problem: changing his anti-virus
software, disabling Windows Defender, changing settings on Outlook and
Lenovo tools, but nothing has improved.

He installed Jaws 18 and did not encounter the same issue.

Has anyone similar problems or any solutions?

Thanks for your help.

Best regards

Sylvie



















Re: GMail to Windows Mail App

 

Exporting Contacts from Gmail


Importing a CSV File of Exported Contacts into the Windows 10 People App via Outlook.com


-- 

Brian

     The real art of conversation is not only to say the right thing in the right place but to leave unsaid the wrong thing at the tempting moment.

            ~ Dorothy Nevill



Re: Slow behavior of NVDA in Outlook 2016

 

Hi,
Core Mode (sometimes called "NVDA safe mode") is a term I coined to describe running NVDA with all add-ons disabled. This comes from the fact that NVDA is composed of a central core and add-ons on top of it (we the NVDA developers sometimes use the term "NVDA Core" or just the word "core" to describe the NVDA screen reader itself).
The ability to disable add-ons came in two phases:
1. All or nothing: this was introduced in 2015. This is done by telling NVDA to (re)start with add-ons disabled.
2. Disable individual add-ons: this was introduced in 2016. With this, one can disable individual add-ons in hopes of locating a possible culprit for issues with add-ons.

With these in place, one of the things developers ask users to try is run NVDA with add-ons disabled. If the issue is resolved, then we know that the problem lies with add-ons, and we try to disable each add-on until we find the offending add-on. If the problem persists, then we ask folks to try reproducing the issue with different screen readers in hopes of narrowing the scope a bit further.
Hope this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula Hobley
Sent: Thursday, April 27, 2017 8:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

I have no idea what Core mode is. Please explain this term for those of us who are less tech savi. I am running Windows 10 Office 365 Outlook 2016. Not sure about others.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Friday, April 28, 2017 12:03 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,
And versions of NVDA and Windows you've got. Please try running NVDA in Core Mode (add-ons disabled) and see if this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Andre Fisher
Sent: Thursday, April 27, 2017 6:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@gmail.com> wrote:
Hi Jim,

Nope, this doesn't fix the issue for me.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Jim Pipczak
Sent: Friday, April 28, 2017 10:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,

More out of curiosity than anything else, When NVDA starts to lag, ALT
tab away from the email and then back again to see if this fixes the issue.

Thanks,
Jim.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Paula Hobley
Sent: Friday, 28 April 2017 10:10 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie

I found that uninstalling NVDA and reinstalling the latest build has
partially fixed the lagging issue. I still find that it occurs
sometimes when I type longer messages. If you find a better fix, I
would be interested. Although the lagging isn't as bad, and I do not
have to resort to closing the screen reader and running another just
to write my email, it is still frustrating ant time consuming.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Cearbhall O'Meadhra
Sent: Friday, April 28, 2017 3:45 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie,

I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter
any slowing down between screens or when reading text. The only time I
experience that kind of slowdown of speech is in Excel when I am
reading formulas. NVDA takes a while to say "left paren" or "right
paren". I looked into this and found that the mathematical symbols are
not in the default dictionary file and NVDA has to go to another file
to find the word to speak and describe the bracket under the cursor.

Your problem sounds so like this that I wonder if you have a language
setting problem. Are you working in French or English? If in French,
are you using Outlook in English while your language setting is
French? On the other hand, is it the reverse? By that I mean, are you
using French when your default language setting is English? Apart from either of these settings, do
any of the words you meet have French accents or other French symbols? If
so, then you may be experiencing the same problem as mine in Excel
where NVDA has to go to a different file to find the words for those symbols.

Let me know if any of this applies to your situation.


Yours sincerely,

Cearbhall O'Meadhra

m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@blbc.ie

of
----------------------------------------------------------------------
----------- I use the free version of Spam Reader to get rid of spam.
The Professional version doesn't have this disclaimer in outgoing
emails.
Try Spam Reader (http://www.spam-reader.com) for free now!

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Sylvie Duchateau
Sent: Thursday, April 27, 2017 8:20 AM
To: nvda@nvda.groups.io
Subject: [nvda] Slow behavior of NVDA in Outlook 2016

Hello all,

First, let me introduce myself as I am new on this list.

My name is Sylvie, I live in France and work for a company training
people on how to make web sites accessible to all.

I use NVDA as my primary screen reader and am really enthusiastic about it.

I write you today for one user who encounters a very slow behaviour of
NVDA while using OUtlook 2016 on his Lenovo PC running on Windows 10.

He uses Google APP Sync in order to synchronise his mails, calendars
and contacts between his different devices.

When he writes or displays e-mails, NVDA reacts very slowly. It
sometimes takes 3 or 4 seconds while going to the next word.

He tried several things to solve the problem: changing his anti-virus
software, disabling Windows Defender, changing settings on Outlook and
Lenovo tools, but nothing has improved.

He installed Jaws 18 and did not encounter the same issue.

Has anyone similar problems or any solutions?

Thanks for your help.

Best regards

Sylvie



















Re: Slow behavior of NVDA in Outlook 2016

Gene
 

Though I doubt this will help or help much, you might speed things up to an extent by turning off automatically search for errors as I type.  I don't know the exact name of the feature and those who use Word will, I hope discuss the setting more.  I'm running a rather slow computer and I made typing more responsive in firefox when I write text in a webmail edit field, for example, by turning off the feature in Firefox that flags errors as I type. 
 
This sounds like a different problem but it's worth trying this possible solution, just in case.
Gene
----- Original Message -----

Sent: Thursday, April 27, 2017 10:17 PM
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Running Quick Heal Total Security.  I suspect different people will be running different security software so it's probably an NVDA/Outlook issue.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Andre Fisher
Sent: Friday, April 28, 2017 11:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@...> wrote:
> Hi Jim,
>
> Nope, this doesn't fix the issue for me.
>
> Cheers
>
> Paula
>
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
> Jim Pipczak
> Sent: Friday, April 28, 2017 10:52 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi,
>
> More out of curiosity than anything else, When NVDA starts to lag, ALT
> tab away from the email and then back again to see if this fixes the issue.
>
> Thanks,
> Jim.
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
> Paula Hobley
> Sent: Friday, 28 April 2017 10:10 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi Sylvie
>
> I found that uninstalling NVDA and reinstalling the latest build has
> partially fixed the lagging issue.  I still find that it occurs
> sometimes when I type longer messages.  If you find a better fix, I
> would be interested.  Although the lagging isn't as bad, and I do not
> have to resort to closing the screen reader and running another just
> to write my email, it is still frustrating ant time consuming.
>
> Cheers
>
> Paula
>
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
> Cearbhall O'Meadhra
> Sent: Friday, April 28, 2017 3:45 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi Sylvie,
>
> I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter
> any slowing down between screens or when reading text. The only time I
> experience that kind of slowdown of speech is in Excel when I am
> reading formulas. NVDA takes a while to say "left paren" or "right
> paren". I looked into this and found that the mathematical symbols are
> not in the default dictionary file and NVDA has to go to another file
> to find the word to speak and describe the bracket under the cursor.
>
> Your problem sounds so like this that I wonder if you have a language
> setting problem. Are you working in French or English? If in French,
> are you using Outlook in English while your language setting is
> French? On the other hand, is it the reverse? By that I mean, are you
> using French when your default language setting is English? Apart from either of these settings, do
> any of the words you meet have French accents    or other French symbols? If
> so, then you may be experiencing the same problem as mine in Excel
> where NVDA has to go to a different file to find the words for those symbols.
>
> Let me know if any of this applies to your situation.
>
>
> Yours sincerely,
>
> Cearbhall O'Meadhra
>
> m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
> cearbhall.omeadhra@...
>
>  of
> ----------------------------------------------------------------------
> ----------- I use the free version of Spam Reader to get rid of spam.
> The Professional version doesn't have this disclaimer in outgoing
> emails.
> Try Spam Reader (http://www.spam-reader.com) for free now!
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
> Sylvie Duchateau
> Sent: Thursday, April 27, 2017 8:20 AM
> To: nvda@nvda.groups.io
> Subject: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hello all,
>
> First, let me introduce myself as I am new on this list.
>
> My name is Sylvie, I live in France and work for a company training
> people on how to make web sites accessible to all.
>
> I use NVDA as my primary screen reader and am really enthusiastic about it.
>
> I write you today for one user who encounters a very slow behaviour of
> NVDA while using OUtlook 2016 on his Lenovo PC running on Windows 10.
>
> He uses Google APP Sync in order to synchronise his mails, calendars
> and contacts between his different devices.
>
> When he writes or displays e-mails, NVDA reacts very slowly. It
> sometimes takes 3 or 4 seconds while going to the next word.
>
> He tried several things to solve the problem: changing his anti-virus
> software, disabling Windows Defender, changing settings on Outlook and
> Lenovo tools, but nothing has improved.
>
> He installed Jaws 18 and did not encounter the same issue.
>
> Has anyone similar problems or any solutions?
>
> Thanks for your help.
>
> Best regards
>
> Sylvie
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>








Re: Slow behavior of NVDA in Outlook 2016

Paula Hobley <paula.hobley@...>
 

I have no idea what Core mode is. Please explain this term for those of us who are less tech savi. I am running Windows 10 Office 365 Outlook 2016. Not sure about others.

Cheers

Paula

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Friday, April 28, 2017 12:03 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,
And versions of NVDA and Windows you've got. Please try running NVDA in Core Mode (add-ons disabled) and see if this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Andre Fisher
Sent: Thursday, April 27, 2017 6:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@gmail.com> wrote:
Hi Jim,

Nope, this doesn't fix the issue for me.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Jim Pipczak
Sent: Friday, April 28, 2017 10:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,

More out of curiosity than anything else, When NVDA starts to lag, ALT
tab away from the email and then back again to see if this fixes the issue.

Thanks,
Jim.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Paula Hobley
Sent: Friday, 28 April 2017 10:10 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie

I found that uninstalling NVDA and reinstalling the latest build has
partially fixed the lagging issue. I still find that it occurs
sometimes when I type longer messages. If you find a better fix, I
would be interested. Although the lagging isn't as bad, and I do not
have to resort to closing the screen reader and running another just
to write my email, it is still frustrating ant time consuming.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Cearbhall O'Meadhra
Sent: Friday, April 28, 2017 3:45 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie,

I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter
any slowing down between screens or when reading text. The only time I
experience that kind of slowdown of speech is in Excel when I am
reading formulas. NVDA takes a while to say "left paren" or "right
paren". I looked into this and found that the mathematical symbols are
not in the default dictionary file and NVDA has to go to another file
to find the word to speak and describe the bracket under the cursor.

Your problem sounds so like this that I wonder if you have a language
setting problem. Are you working in French or English? If in French,
are you using Outlook in English while your language setting is
French? On the other hand, is it the reverse? By that I mean, are you
using French when your default language setting is English? Apart from either of these settings, do
any of the words you meet have French accents or other French symbols? If
so, then you may be experiencing the same problem as mine in Excel
where NVDA has to go to a different file to find the words for those symbols.

Let me know if any of this applies to your situation.


Yours sincerely,

Cearbhall O'Meadhra

m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@blbc.ie

of
----------------------------------------------------------------------
----------- I use the free version of Spam Reader to get rid of spam.
The Professional version doesn't have this disclaimer in outgoing
emails.
Try Spam Reader (http://www.spam-reader.com) for free now!

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Sylvie Duchateau
Sent: Thursday, April 27, 2017 8:20 AM
To: nvda@nvda.groups.io
Subject: [nvda] Slow behavior of NVDA in Outlook 2016

Hello all,

First, let me introduce myself as I am new on this list.

My name is Sylvie, I live in France and work for a company training
people on how to make web sites accessible to all.

I use NVDA as my primary screen reader and am really enthusiastic about it.

I write you today for one user who encounters a very slow behaviour of
NVDA while using OUtlook 2016 on his Lenovo PC running on Windows 10.

He uses Google APP Sync in order to synchronise his mails, calendars
and contacts between his different devices.

When he writes or displays e-mails, NVDA reacts very slowly. It
sometimes takes 3 or 4 seconds while going to the next word.

He tried several things to solve the problem: changing his anti-virus
software, disabling Windows Defender, changing settings on Outlook and
Lenovo tools, but nothing has improved.

He installed Jaws 18 and did not encounter the same issue.

Has anyone similar problems or any solutions?

Thanks for your help.

Best regards

Sylvie



















Re: Slow behavior of NVDA in Outlook 2016

Paula Hobley <paula.hobley@...>
 

Running Quick Heal Total Security. I suspect different people will be running different security software so it's probably an NVDA/Outlook issue.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Andre Fisher
Sent: Friday, April 28, 2017 11:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@gmail.com> wrote:
Hi Jim,

Nope, this doesn't fix the issue for me.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Jim Pipczak
Sent: Friday, April 28, 2017 10:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,

More out of curiosity than anything else, When NVDA starts to lag, ALT
tab away from the email and then back again to see if this fixes the issue.

Thanks,
Jim.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Paula Hobley
Sent: Friday, 28 April 2017 10:10 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie

I found that uninstalling NVDA and reinstalling the latest build has
partially fixed the lagging issue. I still find that it occurs
sometimes when I type longer messages. If you find a better fix, I
would be interested. Although the lagging isn't as bad, and I do not
have to resort to closing the screen reader and running another just
to write my email, it is still frustrating ant time consuming.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Cearbhall O'Meadhra
Sent: Friday, April 28, 2017 3:45 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie,

I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter
any slowing down between screens or when reading text. The only time I
experience that kind of slowdown of speech is in Excel when I am
reading formulas. NVDA takes a while to say "left paren" or "right
paren". I looked into this and found that the mathematical symbols are
not in the default dictionary file and NVDA has to go to another file
to find the word to speak and describe the bracket under the cursor.

Your problem sounds so like this that I wonder if you have a language
setting problem. Are you working in French or English? If in French,
are you using Outlook in English while your language setting is
French? On the other hand, is it the reverse? By that I mean, are you
using French when your default language setting is English? Apart from either of these settings, do
any of the words you meet have French accents or other French symbols? If
so, then you may be experiencing the same problem as mine in Excel
where NVDA has to go to a different file to find the words for those symbols.

Let me know if any of this applies to your situation.


Yours sincerely,

Cearbhall O'Meadhra

m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@blbc.ie

of
----------------------------------------------------------------------
----------- I use the free version of Spam Reader to get rid of spam.
The Professional version doesn't have this disclaimer in outgoing
emails.
Try Spam Reader (http://www.spam-reader.com) for free now!

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Sylvie Duchateau
Sent: Thursday, April 27, 2017 8:20 AM
To: nvda@nvda.groups.io
Subject: [nvda] Slow behavior of NVDA in Outlook 2016

Hello all,

First, let me introduce myself as I am new on this list.

My name is Sylvie, I live in France and work for a company training
people on how to make web sites accessible to all.

I use NVDA as my primary screen reader and am really enthusiastic about it.

I write you today for one user who encounters a very slow behaviour of
NVDA while using OUtlook 2016 on his Lenovo PC running on Windows 10.

He uses Google APP Sync in order to synchronise his mails, calendars
and contacts between his different devices.

When he writes or displays e-mails, NVDA reacts very slowly. It
sometimes takes 3 or 4 seconds while going to the next word.

He tried several things to solve the problem: changing his anti-virus
software, disabling Windows Defender, changing settings on Outlook and
Lenovo tools, but nothing has improved.

He installed Jaws 18 and did not encounter the same issue.

Has anyone similar problems or any solutions?

Thanks for your help.

Best regards

Sylvie



















Re: Slow behavior of NVDA in Outlook 2016

 

Hi,

Fastest way to do this: NvDA+Q, choose “Restart with add-ons disabled”.

Cheers,

Joseph

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Thursday, April 27, 2017 8:06 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

 

I checked and there is a way to run NVDA with no add ons running.  I' not sure what the path is that you type if you have the installed version so I'll let others discuss that.  This is a command you can enter from the run dialog.

 

Gene

----- Original Message -----

From: Gene

Sent: Thursday, April 27, 2017 9:54 PM

Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

 

It's very unlikely that antimalware programs would cause the behavior.  the computer in general isn't slow.  It's possible that add ons might, but not likely. 

I'm not sure if there is a way to run NVDA with no add ons running but you can run NVDA and disable all the add ons, then see if anything changes in the performance of Word.  If you need to know how to disable add ons, ask here.

 

Gene

----- Original Message -----

Sent: Thursday, April 27, 2017 8:51 PM

Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

 

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@...> wrote:
> Hi Jim,
>
> Nope, this doesn't fix the issue for me.
>
> Cheers
>
> Paula
>
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jim
> Pipczak
> Sent: Friday, April 28, 2017 10:52 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi,
>
> More out of curiosity than anything else, When NVDA starts to lag, ALT tab
> away from the email and then back again to see if this fixes the issue.
>
> Thanks,
> Jim.
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula
> Hobley
> Sent: Friday, 28 April 2017 10:10 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi Sylvie
>
> I found that uninstalling NVDA and reinstalling the latest build has
> partially fixed the lagging issue.  I still find that it occurs sometimes
> when I type longer messages.  If you find a better fix, I would be
> interested.  Although the lagging isn't as bad, and I do not have to resort
> to closing the screen reader and running another just to write my email, it
> is still frustrating ant time consuming.
>
> Cheers
>
> Paula
>
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
> Cearbhall O'Meadhra
> Sent: Friday, April 28, 2017 3:45 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi Sylvie,
>
> I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter any
> slowing down between screens or when reading text. The only time I
> experience that kind of slowdown of speech is in Excel when I am reading
> formulas. NVDA takes a while to say "left paren" or "right paren". I looked
> into this and found that the mathematical symbols are not in the default
> dictionary file and NVDA has to go to another file to find the word to speak
> and describe the bracket under the cursor.
>
> Your problem sounds so like this that I wonder if you have a language
> setting problem. Are you working in French or English? If in French, are you
> using Outlook in English while your language setting is French? On the other
> hand, is it the reverse? By that I mean, are you using French when your
> default language setting is English? Apart from either of these settings, do
> any of the words you meet have French accents    or other French symbols? If
> so, then you may be experiencing the same problem as mine in Excel where
> NVDA has to go to a different file to find the words for those symbols.
>
> Let me know if any of this applies to your situation.
>
>
> Yours sincerely,
>
> Cearbhall O'Meadhra
>
> m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...
>
>  of
> ---------------------------------------------------------------------------------
> I use the free version of Spam Reader to get rid of spam. The Professional
> version doesn't have this disclaimer in outgoing emails.
> Try Spam Reader (http://www.spam-reader.com) for free now!
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sylvie
> Duchateau
> Sent: Thursday, April 27, 2017 8:20 AM
> To: nvda@nvda.groups.io
> Subject: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hello all,
>
> First, let me introduce myself as I am new on this list.
>
> My name is Sylvie, I live in France and work for a company training people
> on how to make web sites accessible to all.
>
> I use NVDA as my primary screen reader and am really enthusiastic about it.
>
> I write you today for one user who encounters a very slow behaviour of NVDA
> while using OUtlook 2016 on his Lenovo PC running on Windows 10.
>
> He uses Google APP Sync in order to synchronise his mails, calendars and
> contacts between his different devices.
>
> When he writes or displays e-mails, NVDA reacts very slowly. It sometimes
> takes 3 or 4 seconds while going to the next word.
>
> He tried several things to solve the problem: changing his anti-virus
> software, disabling Windows Defender, changing settings on Outlook and
> Lenovo tools, but nothing has improved.
>
> He installed Jaws 18 and did not encounter the same issue.
>
> Has anyone similar problems or any solutions?
>
> Thanks for your help.
>
> Best regards
>
> Sylvie
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>


Re: Slow behavior of NVDA in Outlook 2016

aikeo koomanivong
 

Reuio

เมื่อ 28 เม.ย. 2017 10:06 "Gene" <gsasner@...> เขียนว่า

I checked and there is a way to run NVDA with no add ons running.  I' not sure what the path is that you type if you have the installed version so I'll let others discuss that.  This is a command you can enter from the run dialog.
 
Gene
----- Original Message -----
From: Gene
Sent: Thursday, April 27, 2017 9:54 PM
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

It's very unlikely that antimalware programs would cause the behavior.  the computer in general isn't slow.  It's possible that add ons might, but not likely. 
I'm not sure if there is a way to run NVDA with no add ons running but you can run NVDA and disable all the add ons, then see if anything changes in the performance of Word.  If you need to know how to disable add ons, ask here.
 
Gene
----- Original Message -----
Sent: Thursday, April 27, 2017 8:51 PM
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@...> wrote:
> Hi Jim,
>
> Nope, this doesn't fix the issue for me.
>
> Cheers
>
> Paula
>
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jim
> Pipczak
> Sent: Friday, April 28, 2017 10:52 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi,
>
> More out of curiosity than anything else, When NVDA starts to lag, ALT tab
> away from the email and then back again to see if this fixes the issue.
>
> Thanks,
> Jim.
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula
> Hobley
> Sent: Friday, 28 April 2017 10:10 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi Sylvie
>
> I found that uninstalling NVDA and reinstalling the latest build has
> partially fixed the lagging issue.  I still find that it occurs sometimes
> when I type longer messages.  If you find a better fix, I would be
> interested.  Although the lagging isn't as bad, and I do not have to resort
> to closing the screen reader and running another just to write my email, it
> is still frustrating ant time consuming.
>
> Cheers
>
> Paula
>
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
> Cearbhall O'Meadhra
> Sent: Friday, April 28, 2017 3:45 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi Sylvie,
>
> I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter any
> slowing down between screens or when reading text. The only time I
> experience that kind of slowdown of speech is in Excel when I am reading
> formulas. NVDA takes a while to say "left paren" or "right paren". I looked
> into this and found that the mathematical symbols are not in the default
> dictionary file and NVDA has to go to another file to find the word to speak
> and describe the bracket under the cursor.
>
> Your problem sounds so like this that I wonder if you have a language
> setting problem. Are you working in French or English? If in French, are you
> using Outlook in English while your language setting is French? On the other
> hand, is it the reverse? By that I mean, are you using French when your
> default language setting is English? Apart from either of these settings, do
> any of the words you meet have French accents    or other French symbols? If
> so, then you may be experiencing the same problem as mine in Excel where
> NVDA has to go to a different file to find the words for those symbols.
>
> Let me know if any of this applies to your situation.
>
>
> Yours sincerely,
>
> Cearbhall O'Meadhra
>
> m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...
>
>  of
> ---------------------------------------------------------------------------------
> I use the free version of Spam Reader to get rid of spam. The Professional
> version doesn't have this disclaimer in outgoing emails.
> Try Spam Reader (http://www.spam-reader.com) for free now!
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sylvie
> Duchateau
> Sent: Thursday, April 27, 2017 8:20 AM
> To: nvda@nvda.groups.io
> Subject: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hello all,
>
> First, let me introduce myself as I am new on this list.
>
> My name is Sylvie, I live in France and work for a company training people
> on how to make web sites accessible to all.
>
> I use NVDA as my primary screen reader and am really enthusiastic about it.
>
> I write you today for one user who encounters a very slow behaviour of NVDA
> while using OUtlook 2016 on his Lenovo PC running on Windows 10.
>
> He uses Google APP Sync in order to synchronise his mails, calendars and
> contacts between his different devices.
>
> When he writes or displays e-mails, NVDA reacts very slowly. It sometimes
> takes 3 or 4 seconds while going to the next word.
>
> He tried several things to solve the problem: changing his anti-virus
> software, disabling Windows Defender, changing settings on Outlook and
> Lenovo tools, but nothing has improved.
>
> He installed Jaws 18 and did not encounter the same issue.
>
> Has anyone similar problems or any solutions?
>
> Thanks for your help.
>
> Best regards
>
> Sylvie
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>



Re: Slow behavior of NVDA in Outlook 2016

Gene
 

I checked and there is a way to run NVDA with no add ons running.  I' not sure what the path is that you type if you have the installed version so I'll let others discuss that.  This is a command you can enter from the run dialog.
 
Gene

----- Original Message -----
From: Gene
Sent: Thursday, April 27, 2017 9:54 PM
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

It's very unlikely that antimalware programs would cause the behavior.  the computer in general isn't slow.  It's possible that add ons might, but not likely. 
I'm not sure if there is a way to run NVDA with no add ons running but you can run NVDA and disable all the add ons, then see if anything changes in the performance of Word.  If you need to know how to disable add ons, ask here.
 
Gene
----- Original Message -----
Sent: Thursday, April 27, 2017 8:51 PM
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@...> wrote:
> Hi Jim,
>
> Nope, this doesn't fix the issue for me.
>
> Cheers
>
> Paula
>
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jim
> Pipczak
> Sent: Friday, April 28, 2017 10:52 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi,
>
> More out of curiosity than anything else, When NVDA starts to lag, ALT tab
> away from the email and then back again to see if this fixes the issue.
>
> Thanks,
> Jim.
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula
> Hobley
> Sent: Friday, 28 April 2017 10:10 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi Sylvie
>
> I found that uninstalling NVDA and reinstalling the latest build has
> partially fixed the lagging issue.  I still find that it occurs sometimes
> when I type longer messages.  If you find a better fix, I would be
> interested.  Although the lagging isn't as bad, and I do not have to resort
> to closing the screen reader and running another just to write my email, it
> is still frustrating ant time consuming.
>
> Cheers
>
> Paula
>
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
> Cearbhall O'Meadhra
> Sent: Friday, April 28, 2017 3:45 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi Sylvie,
>
> I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter any
> slowing down between screens or when reading text. The only time I
> experience that kind of slowdown of speech is in Excel when I am reading
> formulas. NVDA takes a while to say "left paren" or "right paren". I looked
> into this and found that the mathematical symbols are not in the default
> dictionary file and NVDA has to go to another file to find the word to speak
> and describe the bracket under the cursor.
>
> Your problem sounds so like this that I wonder if you have a language
> setting problem. Are you working in French or English? If in French, are you
> using Outlook in English while your language setting is French? On the other
> hand, is it the reverse? By that I mean, are you using French when your
> default language setting is English? Apart from either of these settings, do
> any of the words you meet have French accents    or other French symbols? If
> so, then you may be experiencing the same problem as mine in Excel where
> NVDA has to go to a different file to find the words for those symbols.
>
> Let me know if any of this applies to your situation.
>
>
> Yours sincerely,
>
> Cearbhall O'Meadhra
>
> m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...
>
>  of
> ---------------------------------------------------------------------------------
> I use the free version of Spam Reader to get rid of spam. The Professional
> version doesn't have this disclaimer in outgoing emails.
> Try Spam Reader (http://www.spam-reader.com) for free now!
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sylvie
> Duchateau
> Sent: Thursday, April 27, 2017 8:20 AM
> To: nvda@nvda.groups.io
> Subject: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hello all,
>
> First, let me introduce myself as I am new on this list.
>
> My name is Sylvie, I live in France and work for a company training people
> on how to make web sites accessible to all.
>
> I use NVDA as my primary screen reader and am really enthusiastic about it.
>
> I write you today for one user who encounters a very slow behaviour of NVDA
> while using OUtlook 2016 on his Lenovo PC running on Windows 10.
>
> He uses Google APP Sync in order to synchronise his mails, calendars and
> contacts between his different devices.
>
> When he writes or displays e-mails, NVDA reacts very slowly. It sometimes
> takes 3 or 4 seconds while going to the next word.
>
> He tried several things to solve the problem: changing his anti-virus
> software, disabling Windows Defender, changing settings on Outlook and
> Lenovo tools, but nothing has improved.
>
> He installed Jaws 18 and did not encounter the same issue.
>
> Has anyone similar problems or any solutions?
>
> Thanks for your help.
>
> Best regards
>
> Sylvie
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>



Re: Slow behavior of NVDA in Outlook 2016

Gene
 

It's very unlikely that antimalware programs would cause the behavior.  the computer in general isn't slow.  It's possible that add ons might, but not likely. 
I'm not sure if there is a way to run NVDA with no add ons running but you can run NVDA and disable all the add ons, then see if anything changes in the performance of Word.  If you need to know how to disable add ons, ask here.
 

Gene
----- Original Message -----
Sent: Thursday, April 27, 2017 8:51 PM
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@...> wrote:
> Hi Jim,
>
> Nope, this doesn't fix the issue for me.
>
> Cheers
>
> Paula
>
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jim
> Pipczak
> Sent: Friday, April 28, 2017 10:52 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi,
>
> More out of curiosity than anything else, When NVDA starts to lag, ALT tab
> away from the email and then back again to see if this fixes the issue.
>
> Thanks,
> Jim.
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula
> Hobley
> Sent: Friday, 28 April 2017 10:10 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi Sylvie
>
> I found that uninstalling NVDA and reinstalling the latest build has
> partially fixed the lagging issue.  I still find that it occurs sometimes
> when I type longer messages.  If you find a better fix, I would be
> interested.  Although the lagging isn't as bad, and I do not have to resort
> to closing the screen reader and running another just to write my email, it
> is still frustrating ant time consuming.
>
> Cheers
>
> Paula
>
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
> Cearbhall O'Meadhra
> Sent: Friday, April 28, 2017 3:45 AM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hi Sylvie,
>
> I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter any
> slowing down between screens or when reading text. The only time I
> experience that kind of slowdown of speech is in Excel when I am reading
> formulas. NVDA takes a while to say "left paren" or "right paren". I looked
> into this and found that the mathematical symbols are not in the default
> dictionary file and NVDA has to go to another file to find the word to speak
> and describe the bracket under the cursor.
>
> Your problem sounds so like this that I wonder if you have a language
> setting problem. Are you working in French or English? If in French, are you
> using Outlook in English while your language setting is French? On the other
> hand, is it the reverse? By that I mean, are you using French when your
> default language setting is English? Apart from either of these settings, do
> any of the words you meet have French accents    or other French symbols? If
> so, then you may be experiencing the same problem as mine in Excel where
> NVDA has to go to a different file to find the words for those symbols.
>
> Let me know if any of this applies to your situation.
>
>
> Yours sincerely,
>
> Cearbhall O'Meadhra
>
> m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...
>
>  of
> ---------------------------------------------------------------------------------
> I use the free version of Spam Reader to get rid of spam. The Professional
> version doesn't have this disclaimer in outgoing emails.
> Try Spam Reader (http://www.spam-reader.com) for free now!
>
> -----Original Message-----
> From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sylvie
> Duchateau
> Sent: Thursday, April 27, 2017 8:20 AM
> To: nvda@nvda.groups.io
> Subject: [nvda] Slow behavior of NVDA in Outlook 2016
>
> Hello all,
>
> First, let me introduce myself as I am new on this list.
>
> My name is Sylvie, I live in France and work for a company training people
> on how to make web sites accessible to all.
>
> I use NVDA as my primary screen reader and am really enthusiastic about it.
>
> I write you today for one user who encounters a very slow behaviour of NVDA
> while using OUtlook 2016 on his Lenovo PC running on Windows 10.
>
> He uses Google APP Sync in order to synchronise his mails, calendars and
> contacts between his different devices.
>
> When he writes or displays e-mails, NVDA reacts very slowly. It sometimes
> takes 3 or 4 seconds while going to the next word.
>
> He tried several things to solve the problem: changing his anti-virus
> software, disabling Windows Defender, changing settings on Outlook and
> Lenovo tools, but nothing has improved.
>
> He installed Jaws 18 and did not encounter the same issue.
>
> Has anyone similar problems or any solutions?
>
> Thanks for your help.
>
> Best regards
>
> Sylvie
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>



Re: Slow behavior of NVDA in Outlook 2016

 

Hi,
And versions of NVDA and Windows you've got. Please try running NVDA in Core Mode (add-ons disabled) and see if this helps.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Andre Fisher
Sent: Thursday, April 27, 2017 6:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@gmail.com> wrote:
Hi Jim,

Nope, this doesn't fix the issue for me.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Jim Pipczak
Sent: Friday, April 28, 2017 10:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,

More out of curiosity than anything else, When NVDA starts to lag, ALT
tab away from the email and then back again to see if this fixes the issue.

Thanks,
Jim.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Paula Hobley
Sent: Friday, 28 April 2017 10:10 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie

I found that uninstalling NVDA and reinstalling the latest build has
partially fixed the lagging issue. I still find that it occurs
sometimes when I type longer messages. If you find a better fix, I
would be interested. Although the lagging isn't as bad, and I do not
have to resort to closing the screen reader and running another just
to write my email, it is still frustrating ant time consuming.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Cearbhall O'Meadhra
Sent: Friday, April 28, 2017 3:45 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie,

I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter
any slowing down between screens or when reading text. The only time I
experience that kind of slowdown of speech is in Excel when I am
reading formulas. NVDA takes a while to say "left paren" or "right
paren". I looked into this and found that the mathematical symbols are
not in the default dictionary file and NVDA has to go to another file
to find the word to speak and describe the bracket under the cursor.

Your problem sounds so like this that I wonder if you have a language
setting problem. Are you working in French or English? If in French,
are you using Outlook in English while your language setting is
French? On the other hand, is it the reverse? By that I mean, are you
using French when your default language setting is English? Apart from either of these settings, do
any of the words you meet have French accents or other French symbols? If
so, then you may be experiencing the same problem as mine in Excel
where NVDA has to go to a different file to find the words for those symbols.

Let me know if any of this applies to your situation.


Yours sincerely,

Cearbhall O'Meadhra

m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@blbc.ie

of
----------------------------------------------------------------------
----------- I use the free version of Spam Reader to get rid of spam.
The Professional version doesn't have this disclaimer in outgoing
emails.
Try Spam Reader (http://www.spam-reader.com) for free now!

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Sylvie Duchateau
Sent: Thursday, April 27, 2017 8:20 AM
To: nvda@nvda.groups.io
Subject: [nvda] Slow behavior of NVDA in Outlook 2016

Hello all,

First, let me introduce myself as I am new on this list.

My name is Sylvie, I live in France and work for a company training
people on how to make web sites accessible to all.

I use NVDA as my primary screen reader and am really enthusiastic about it.

I write you today for one user who encounters a very slow behaviour of
NVDA while using OUtlook 2016 on his Lenovo PC running on Windows 10.

He uses Google APP Sync in order to synchronise his mails, calendars
and contacts between his different devices.

When he writes or displays e-mails, NVDA reacts very slowly. It
sometimes takes 3 or 4 seconds while going to the next word.

He tried several things to solve the problem: changing his anti-virus
software, disabling Windows Defender, changing settings on Outlook and
Lenovo tools, but nothing has improved.

He installed Jaws 18 and did not encounter the same issue.

Has anyone similar problems or any solutions?

Thanks for your help.

Best regards

Sylvie



















Re: Slow behavior of NVDA in Outlook 2016

Andre Fisher
 

Add-ons? Do you guys have anti-virus?

These need to be clearly specified

On 4/27/17, Paula Hobley <paula.hobley@gmail.com> wrote:
Hi Jim,

Nope, this doesn't fix the issue for me.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jim
Pipczak
Sent: Friday, April 28, 2017 10:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi,

More out of curiosity than anything else, When NVDA starts to lag, ALT tab
away from the email and then back again to see if this fixes the issue.

Thanks,
Jim.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Paula
Hobley
Sent: Friday, 28 April 2017 10:10 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie

I found that uninstalling NVDA and reinstalling the latest build has
partially fixed the lagging issue. I still find that it occurs sometimes
when I type longer messages. If you find a better fix, I would be
interested. Although the lagging isn't as bad, and I do not have to resort
to closing the screen reader and running another just to write my email, it
is still frustrating ant time consuming.

Cheers

Paula


-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Cearbhall O'Meadhra
Sent: Friday, April 28, 2017 3:45 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Slow behavior of NVDA in Outlook 2016

Hi Sylvie,

I am using Outlook 2016 with NVDA on Windows 10 and I do not encounter any
slowing down between screens or when reading text. The only time I
experience that kind of slowdown of speech is in Excel when I am reading
formulas. NVDA takes a while to say "left paren" or "right paren". I looked
into this and found that the mathematical symbols are not in the default
dictionary file and NVDA has to go to another file to find the word to speak
and describe the bracket under the cursor.

Your problem sounds so like this that I wonder if you have a language
setting problem. Are you working in French or English? If in French, are you
using Outlook in English while your language setting is French? On the other
hand, is it the reverse? By that I mean, are you using French when your
default language setting is English? Apart from either of these settings, do
any of the words you meet have French accents or other French symbols? If
so, then you may be experiencing the same problem as mine in Excel where
NVDA has to go to a different file to find the words for those symbols.

Let me know if any of this applies to your situation.


Yours sincerely,

Cearbhall O'Meadhra

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie

of
---------------------------------------------------------------------------------
I use the free version of Spam Reader to get rid of spam. The Professional
version doesn't have this disclaimer in outgoing emails.
Try Spam Reader (http://www.spam-reader.com) for free now!

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sylvie
Duchateau
Sent: Thursday, April 27, 2017 8:20 AM
To: nvda@nvda.groups.io
Subject: [nvda] Slow behavior of NVDA in Outlook 2016

Hello all,

First, let me introduce myself as I am new on this list.

My name is Sylvie, I live in France and work for a company training people
on how to make web sites accessible to all.

I use NVDA as my primary screen reader and am really enthusiastic about it.

I write you today for one user who encounters a very slow behaviour of NVDA
while using OUtlook 2016 on his Lenovo PC running on Windows 10.

He uses Google APP Sync in order to synchronise his mails, calendars and
contacts between his different devices.

When he writes or displays e-mails, NVDA reacts very slowly. It sometimes
takes 3 or 4 seconds while going to the next word.

He tried several things to solve the problem: changing his anti-virus
software, disabling Windows Defender, changing settings on Outlook and
Lenovo tools, but nothing has improved.

He installed Jaws 18 and did not encounter the same issue.

Has anyone similar problems or any solutions?

Thanks for your help.

Best regards

Sylvie