Most keyboards have two insert keys.  The one on the numpad can be used for NVDA, while the one in the middle on the top row of the sixpack of keys between the keyboard and numpad can be used for other uses.  Alternatively, you can use the passthrough key by pressing insert-2 which will allow you to press any key combo on the keyboard, and NVDA will ignore it and your other apps would pick up the key combination and act on it accordingly.

Hi list

I wonder if someone can help me.

As I have to use the sticky key I can’t use the capslock as NVDA key as well, because when I come to use it to write a capital letter it doesn’t work.

So I had to use the numpad insert key as NVDA, then after that I discovered that now I can’t use an insert key with other commands as well.

Can someone tell me if there is any other solution please?

Thanks in advance

Anthony

Um BTW, V 56 of Firefox is in beta as of Friday. 56.1. I wouldn't say
it's broken till you or other beta testers ahem test it.


On 8/21/2017 8:36 AM, rowen brian wrote:

Google Chrome has an extension called the quick bookmark.Very good.

发送自Windows 10 版邮件
<https://go.microsoft.com/fwlink/?LinkId=550986>应用

*发件人: *Gene <mailto:gsasner@ripco.com>
*发送时间: *2017年8月21日20:24
*收件人: *nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*主题: *Re: [nvda] Firefox has updated to 56 and its broken

If you use the command control I to open the bookmarks search field,
NVDA automatically treats it as though it is in forms mode. I don't
know if it is, but it lets you type into the edit field. if you
simply issue control/ I again, the field should close and you will be
back in the general browser. Alt b does the same thing now, it
toggles the search interface on and off. Unless you are describing
some other behavior, that is the behavior I've seen in the latest
update available from Firefox now in the about dialog. As I said, in
the update I have. alt b now duplicates the action of control I when
you hold alt and type b while doing so./

/Also, if people don't know how to use the control I book marks search
interface, that is one of the biggest advantages of Firefox unless you
start talking about specialized add ons some people may really like./

/If you issue the command control I and type a word or more than one
word, then tab once, you will see one or more book marks. All folders
are searched so you don't have to worry about where the book mark is./

/I have a number of New York Times book marks. I don't want to bother
organizing the order of book marks in the book marks menu. I simply
type something to show me the result I want efficiently. There is a
book mark that is titled Today's Paper. I don't type all that. I
type apostrophe s then I space than I type pap as follows:/

/'s pap/

/That's all I have to do. I tab once, I down arrow to select the only
result, and I press enter. /

/I often use the menu if book marks are convenient to get to by
qquickly arrowing to them or with first letter navigation. But anyone
with more than a small number of book marks knows how limited these
methods are to get to a lot of the book marks in the menu which aren't
conveniently located to be moved to in these ways./

/Also, after you press enter and are taken to the page, you can toggle
off the interface with control I. You will be taken to the page and
you won't know the interface is still opened. It doesn't
automatically close and it doesn't get in the way of the page. But
it's good to close it to reduce clutter when you move around the
firefox interface and so that you won't have the annoying situation of
intending to open the search feature with control I and have nothing
appear to happen. If nothing appears to happen, that's very likely
because you forgot to close it and you have just closed it now./

/Gene/

----- Original Message -----

*From:*Brian's Mail list account via Groups.Io
<mailto:bglists=blueyonder.co.uk@groups.io>

*Sent:*Monday, August 21, 2017 7:08 AM

*To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

*Subject:*Re: [nvda] Firefox has updated to 56 and its broken

It asked me this morning and I let it do it, and the result was that on
opening, with no keyboard input, a panel comes up about bookmarks, but
its
not an html screen so no virtual buffers.
Slowly hitting tab eventually ends up in the browse mode on the page you
set up as start. However, whereas the previous 54 and 55 versions
always go
into focus mode if this page is a search engine, in 56 this does not
occur,
leaving you to figure out if its shifte or e to get to that field, then
press enter to get into it. Its all very inconvenient. I have never ever
seen this weird bookmark panel before. Its most certainly not the
bookmark
list or toolbar as we have had previously, and indeed as I say, no
keyboard
entry is needed to initiate it, its just there on start up.
I got so annoyed in trying to find a place to put it back as it was, I
decided life was too short and put in 54 as this is the last executable
archive I had.
Brian

bglists@blueyonder.co.uk <mailto:bglists@blueyonder.co.uk>
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk <mailto:briang1@blueyonder.co.uk>, putting
'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Andrew Summers via Groups.Io"
<asummers112=yahoo.co.uk@groups.io
<mailto:asummers112=yahoo.co.uk@groups.io>>
To: <nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>>
Sent: Monday, August 21, 2017 12:31 PM
Subject: Re: [nvda] Firefox has updated to 56 and its broken

Where have people got v56 from, because mine is 55.0.2.



Andrew
-----Original Message-----
From: Brian's Mail list account via Groups.Io
Sent: Monday, August 21, 2017 11:56 AM
To: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
Subject: Re: [nvda] Firefox has updated to 56 and its broken

I just installed 54 over it and its back as it was. Can anyone shed some
light on the new weird bookmarks panel that seems to be there by

default?

Brian

bglists@blueyonder.co.uk <mailto:bglists@blueyonder.co.uk>
Sent via blueyonder.
Please address personal email to:-
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in the display name field.
----- Original Message -----
From: "Brian's Mail list account via Groups.Io"
<bglists=blueyonder.co.uk@groups.io

<mailto:bglists=blueyonder.co.uk@groups.io>>

To: <nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>>
Sent: Monday, August 21, 2017 11:30 AM
Subject: [nvda] Firefox has updated to 56 and its broken

It just did this and now it opens in some kind of bookmark panel.
One has to tab to find the actual displayed page. I am thinking

this is a

Firefox bug. Toolbar for bookmarks is definitely off.

Anyone else noticed this?
Brian

bglists@blueyonder.co.uk <mailto:bglists@blueyonder.co.uk>
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk <mailto:briang1@blueyonder.co.uk>, putting

'Brian Gaff'

in the display name field.

Hi

on my full qwerty keyboard it is the nought down the bottom.

The easiest and quickest way to find out what keys are what is to turn on input help it is the nvda key + 1 on the main qwerty keyboard.   Press it again to turn it off.

Hope this helps.

Gene nz

Hi gene

Can you please explain to me where is the extended insert key on the keyboard?

Thanks in advance anthony

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene New Zealand
Sent: 20 August 2017 22:56
To: nvda@nvda.groups.io
Subject: Re: [nvda] question

 

Hi

 

under the keyboard settings is the extended insert key checked? Here I have all 3 checked. I just tried it with the extended insert key with the others ctrl key + either up or down to ajust the volume

It worked nicely a little bit different but could be done with the one hand.

 

I guess i am just use to using 2 hands to do the same job.

 

by the way is your keyboard a full qwerty keyboard? I have seen machines that might have 2 insert keys or 2 extended insert keys but do not know what the second key is for unless it does the same job.The extended insert key on my qwerty keyboard is the zero key. maybe you are pressing the wrong one? or do you have it marked?

 

Gene nz

.

 

On 20/08/2017 20:17, anthony borg wrote:

Hi gene

I am aware that I have to press it twice, but the problem is that it doesn’t announce on or off, it just peeps.

If there is a way of how to do it announcing it,

Can you please explain to me how to do it?

Thanks in advance

Anthony

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene New Zealand
Sent: 20 August 2017 01:55
To: nvda@nvda.groups.io
Subject: Re: [nvda] question

 

Hi

 

You are probably aware that if the caps lock key is selected as a modifier key it has to be hit 2 times to turn caps lock on and two for off..

 

if it is selected as the modifier key then it would be that key and say the letter N to get into the preferences of nvda.

 

here unless i am writing some thing unless it is more than a letter i just use the shift key for just one letter and if i want all of them capitalized I might then put that key on to do it then turn it off.

 

Gene nz

 

 

On 20/08/2017 00:38, anthony borg wrote:

Hi list

Can someone help me to figure out this problem please?

On my laptop I use the sticky keys to be able to use the keyboard with one hand, but since I started to use the n v d a, I am meeting this problem. ?

Since I started to use the capslock as n v d a, now I can’t use it to write a capital letter, as usual, if any n v d a programmer can help me to solve this problem I would appreciate it very much.

Thanks in advance

Anthony

 

 

Where have people got v56 from, because mine is 55.0.2.



Andrew
-----Original Message-----
From: Brian's Mail list account via Groups.Io
Sent: Monday, August 21, 2017 11:56 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Firefox has updated to 56 and its broken

I just installed 54 over it and its back as it was. Can anyone shed some
light on the new weird bookmarks panel that seems to be there by default?
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Brian's Mail list account via Groups.Io"
<bglists=blueyonder.co.uk@groups.io>
To: <nvda@nvda.groups.io>
Sent: Monday, August 21, 2017 11:30 AM
Subject: [nvda] Firefox has updated to 56 and its broken

It just did this and now it opens in some kind of bookmark panel.
One has to tab to find the actual displayed page. I am thinking this is a
Firefox bug. Toolbar for bookmarks is definitely off.

Anyone else noticed this?
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

Maybe files have been unregistered by the program but I'd be worried that files have been removed. Does the program quaranteen files or just remove them?

Also, does the person have system restore points from before the problem started?
And if files have been removed that are Windows files, not just unregistered, and if no restore points are available from before the time the problem started, is there a way to repair Windows that will restore the files? I don't know enough about repairing Windows or having Windows replace missing files to comment further.

Gene
----- Original Message -----

From: Tony Ballou
Sent: Monday, August 21, 2017 8:48 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] what in the world is happening with firefox and nvda


Hi Gene,




I think I know what's happened. While at my friend's house we updated her hitman pro antivirus to the latest version and all seemed to work well until I went into firefox. I'm testing the same set of scenarios on my system here at home and have gotten the exact same problems that she has. I've sent the information on to my sighted partner and between the 2 of us we should be able to straighten things out. We will also put together a piece on this and send it to the folks who make the antivirus program to let them know that this happens.



Tony

On 8/21/2017 8:55 PM, Gene New Zealand wrote:

Hi Tony




I know the first email from off my website that fixed my problem but it has to be done exactly the way it was sent.




The later one for windows 10 i was not aware of until i posted a attachments and jamie pointed me towards the comments on the others. I see they were for windows 7 and 8 and 10 and there were some patches but i think they were for 7 and 8?




hopefully they get it sorted. If or when it fixes it get them to save a restore point in windows.




Gene nz






On 22/08/2017 12:49, Tony Ballou wrote:

Hey Gene,


Thanks for this information mate. Because registry editing may come into
play, I explained what was happening in Firefox to my partners earlier
today. I've sent them the stuff you gave me and we will give the
solutions a try. I'll keep you posted on how things workout.


Tony


On 8/20/2017 5:45 PM, Gene New Zealand wrote:
Hi Tony


the link to the page where the other fixes are can be found at
https://github.com/nvaccess/nvda/issues/2807#issuecomment-320149243


This is what i just copied off it and there looks to be a reg patch but
think it is for windows 7 or 8.


8. On Windows 10 (both 32 and 64 bit), also enter the following command:
c:\windows\system32\regsvr32 c:\windows\system32\OneCoreCommonProxyStub.dll
9. On Windows 10 64 bit, also enter the following command:
c:\windows\syswow64\regsvr32 c:\windows\syswow64\OneCoreCommonProxyStub.dll


Gene nz

On 21/08/2017 09:13, Tony Ballou wrote:
Hey Gene,


It has said unknown in Thunderbird yes indeed. I haven't played with
edge. However, I am seeing many of those symptoms that you're talking
about in Firefox .


Tony


On 8/20/2017 5:05 PM, Gene New Zealand wrote:
Hi tony


can you tell me if nvda is doing any of the following? In all browsers
is he saying unknown or will not speak the contents of the web page? did
the page fully load try the f5 key to do this or use the nvda key + f5
key and see if it plays nicely?

Does he work in microsoft edge and read out the contents?


Down on the running application area on the task bar does nvda speak any
of the programs there?


When you hit the applications key does nvda speak any of the menus as
you arrow down it?


If you are running mozilla thunder bird does it say unknown as you tab
into it or try to get to messages or the menus it would be the same for
mozilla fire fox.


Gene nz



On 21/08/2017 08:32, Tony Ballou wrote:
howdy mates

for some reason nVDA and firefox are having quite a time getting along
with each other now. When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one? Very
strange indeed. using the latest versions of both windows 10 pro and NVda.

Tony







--
Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.

If it didn't happen in the previous version of Firefox, why would this
be an NVDA bug? It may be that NVDA will have to be modified because of
a change in Firefox, but I would think the logical cause would be Firefox.
Gene
----- Original Message -----
*From:* Brian's Mail list account via Groups.Io
<mailto:bglists=blueyonder.co.uk@groups.io>
*Sent:* Monday, August 21, 2017 5:30 AM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* [nvda] Firefox has updated to 56 and its broken

It just did this and now it opens in some kind of bookmark panel.
One has to tab to find the actual displayed page. I am thinking this is a
Firefox bug. Toolbar for bookmarks is definitely off.

Anyone else noticed this?
Brian

bglists@blueyonder.co.uk <mailto:bglists@blueyonder.co.uk>
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk <mailto:briang1@blueyonder.co.uk>, putting
'Brian Gaff'
in the display name field.

I just installed NVDA 2017.3 RC 1 over an hour ago and I'm not having no problems with FF 55.


On 8/21/2017 6:18 AM, Kevin Cussick via Groups.Io wrote:

Hi all, I installed the RC of nvda and firefox reads nothing on another computer! using the portable version of the latest stable version of nvda it works fine now. this must be a problem with the RC version. the only thing is it is the same all in one lenovo I shall when I have time try it on another make just encase there is something about lenovo comps that is very unlikely! but worth a try, I how ever can use ff with the stable portable of nvda without problems! this is rather worrying as we are getting near the next stable version..e.

Sure, it's possible to run a batch file as an administrator. Just open a command prompt with the run as administrator option, then run your batch file, and poof, all done.

Now, whether a shortcut can be designed to run as an administrator with shortcut being connected to a batchfile is a completely different question, and I don't know the answer to that, and honestly, I don't have any urge to find out, running a command prompt as administrator is plenty enough for me. *grin*.



On 8/21/2017 4:58 AM, Brian's Mail list account via Groups.Io wrote:

I will offer this additionally. On one machine things only worked again after this was done after a computer restart.
I wonder if a batch file on the desktop might be able to do this, it depends whether its possible to make a batch file run as administrator or not.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
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----- Original Message ----- From: "Gene New Zealand" <hurrikennyandopo@outlook.co.nz>
To: <nvda@nvda.groups.io>
Sent: Sunday, August 20, 2017 10:35 PM
Subject: Re: [nvda] what in the world is happening with firefox and nvda

Hi Tony


I will copy and paste what fixed mine off my website. You might need
sighted assistance? but I see also now for the same bug there is or
maybe fixes for other versions of windows.


But before you go to see if it fixes the problem can you do the
following first?


Under the general settings in nvda set the log level to debug. Save your
settings.


restart nvda so it is a fresh copy go into the areas where you are
having the problems nvda will record your steps like in your browser
thunder bird etc.


Then save the log to your desktop it can be found under the tools then
view log section. press the alt key then go to save log and save it to
your desk top or some where easy to find it.


Below will be what fixed mine on my windows 10 machine and also on a
ladies one.


I will also find the page with other fixes maybe the same or different.




Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers,
Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or
“pane” check for the following symptoms:
•
In all of your browsers, or the Mozilla Thunderbird email client, no
matter what you do, you still hear “unknown” or “pane”.
•
In the browser, email client and other menus you notice you cannot get
into your menus, or you are unable to use the quick navigation keys
•
When you have been told the page is loaded and notice strange behaviour
•
Mozilla Thunderbird saying unknown while you try to navigate it
•
Your applications key does not work with it being spoken out and other
strange behaviour in Windows
•
The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above)
NVDA might seem like it is still working properly but it may not be
completely in Windows and other programmes.
You could try the following solution which will allow you to re-register
your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type
in “command prompt”. Once you have located command prompt, in the search
results, press the Applications key to bring up the context menu. Arrow
down to select “run as administrator” and press the Enter key. This will
take you to a command prompt window. This will not be spoken out. You
may need sighted assistance for this.
Type in the following command
for %x in (c:\windows\system32\*.dll) do regsvr32 /s %x
This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the
Alt + F4 key. You should notice now where NVDA was saying “unknown” as
in some examples given, NVDA should now read the icons in the running
applications area of Windows, speak the content of the webpage and
menus, and also in Mozilla Thunderbird and other places in Windows
including the Windows applications context menu.



Gene nz



On 21/08/2017 09:13, Tony Ballou wrote:

Hey Gene,


It has said unknown in Thunderbird yes indeed. I haven't played with
edge. However, I am seeing many of those symptoms that you're talking
about in Firefox .


Tony


On 8/20/2017 5:05 PM, Gene New Zealand wrote:

Hi tony


can you tell me if nvda is doing any of the following? In all browsers
is he saying unknown or will not speak the contents of the web page? did
the page fully load try the f5 key to do this or use the nvda key + f5
key and see if it plays nicely?

Does he work in microsoft edge and read out the contents?


Down on the running application area on the task bar does nvda speak any
of the programs there?


When you hit the applications key does nvda speak any of the menus as
you arrow down it?


If you are running mozilla thunder bird does it say unknown as you tab
into it or try to get to messages or the menus it would be the same for
mozilla fire fox.


Gene nz



On 21/08/2017 08:32, Tony Ballou wrote:

howdy mates

for some reason nVDA and firefox are having quite a time getting along
with each other now. When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one? Very
strange indeed. using the latest versions of both windows 10 pro and NVda.

Tony

Hi, sorry no I find that nvda stops working when I use ff using only the RC version you can't read anything using ff I have google as my home page. nothing reads I can't do anything with nvda! I have to reboot nvda and when I alt tab I hear firefox when I stop alt tabbing and I am on ff nothing reads again nvda stops working I can how ever read all the links using Narrator and when I run a portable version of the stable not the Rc version everything works as expected. I have tried this on 2 computers now of the same make and model but I doubt this matters. I need some more people to test the very latest 32 bit of firefox with the latest version of the RC version of nvda there has been at least one user as well as me reporting this. thanks in advance for any help that may be given.

On 21/08/2017 12:27, Gene wrote:

Are you talking about the bookmarks problem discussed in the quoted messages in this thread? The other problem, the page not being read is a different thread.
Gene
----- Original Message -----
*From:* Kevin Cussick via Groups.Io <mailto:the.big.white.shepherd=googlemail.com@groups.io>
*Sent:* Monday, August 21, 2017 6:02 AM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] Firefox has updated to 56 and its broken

Hi, agreed but I am using the latest version it works with the stable
version of nvda but not the RC and now this is on 2 computers now.

On 21/08/2017 11:54, Gene wrote:
> If it didn't happen in the previous version of Firefox, why would this
> be an NVDA bug? It may be that NVDA will have to be modified because
of
> a change in Firefox, but I would think the logical cause would be
Firefox.
> Gene
> ----- Original Message -----
> *From:* Brian's Mail list account via Groups.Io
> <mailto:bglists=blueyonder.co.uk@groups.io>
> *Sent:* Monday, August 21, 2017 5:30 AM
> *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
<mailto:nvda@nvda.groups.io>
> *Subject:* [nvda] Firefox has updated to 56 and its broken
>
> It just did this and now it opens in some kind of bookmark panel.
> One has to tab to find the actual displayed page. I am thinking this
is a
> Firefox bug. Toolbar for bookmarks is definitely off.
>
> Anyone else noticed this?
> Brian
>
> bglists@blueyonder.co.uk <mailto:bglists@blueyonder.co.uk>
<mailto:bglists@blueyonder.co.uk>
> Sent via blueyonder.
> Please address personal email to:-
> briang1@blueyonder.co.uk <mailto:briang1@blueyonder.co.uk>
<mailto:briang1@blueyonder.co.uk>, putting
> 'Brian Gaff'
> in the display name field.
>
>
>
>

Hi, went to about firefox and it says 55.02 32 bit I hope this helps in some way but as I have said using the stable version of nvda it works perfectly well.

On 21/08/2017 15:59, Andre Fisher wrote:

Is this 32 bit or 64 bit Firefox. It appears a bug needs to be filed. Which version of Firefox. Please send an actual number, with steps to reproduce. This seems serious.

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

*From: *Kevin Cussick via Groups.Io <mailto:the.big.white.shepherd=googlemail.com@groups.io>
*Sent: *Monday, August 21, 2017 6:02 AM
*To: *nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject: *Re: [nvda] Firefox has updated to 56 and its broken

Hi, agreed but I am using the latest version it works with the stable

version of nvda but not the RC and now this is on 2 computers now.

On 21/08/2017 11:54, Gene wrote:

> If it didn't happen in the previous version of Firefox, why would this

> be an NVDA bug? It may be that NVDA will have to be modified because
of

> a change in Firefox, but I would think the logical cause would be
Firefox.

> Gene

> ----- Original Message -----

> *From:* Brian's Mail list account via Groups.Io

> <mailto:bglists=blueyonder.co.uk@groups.io>

> *Sent:* Monday, August 21, 2017 5:30 AM

> *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

> *Subject:* [nvda] Firefox has updated to 56 and its broken

>

> It just did this and now it opens in some kind of bookmark panel.

> One has to tab to find the actual displayed page. I am thinking this
is a

> Firefox bug. Toolbar for bookmarks is definitely off.

>

> Anyone else noticed this?

> Brian

>

> bglists@blueyonder.co.uk <mailto:bglists@blueyonder.co.uk>

> Sent via blueyonder.

> Please address personal email to:-

> briang1@blueyonder.co.uk <mailto:briang1@blueyonder.co.uk>, putting

> 'Brian Gaff'

> in the display name field.

>

>

>

>

Hi Gene,

I think I know what's happened. While at my friend's house we updated her hitman pro antivirus to the latest version and all seemed to work well until I went into firefox.  I'm testing the same set of scenarios on my system here at home and have gotten the exact same problems that she has. I've sent the information on to my sighted partner and between the 2 of us we should be able to straighten things out. We will also put together a piece on this and send it to the folks who make the antivirus program to let them know that this happens.    

Hi Tony

I know the first email from off my website that fixed my problem but it has to be done exactly the way it was sent.

The later one for windows 10 i was not aware of until i posted a attachments and jamie pointed me towards the comments on the others. I see they were for windows 7 and 8 and 10 and there were some patches but i think they were for 7 and 8?

hopefully they get it sorted. If or when it fixes it get them to save a restore point in windows.

Gene nz

On 22/08/2017 12:49, Tony Ballou wrote:

Hey Gene,


Thanks for this information mate. Because registry editing may come into 
play, I explained what was happening in Firefox to my partners earlier 
today. I've sent them the stuff you gave me and we will give the 
solutions a try. I'll keep you posted on how things workout.


Tony


On 8/20/2017 5:45 PM, Gene New Zealand wrote:

Hi Tony


the link to the page where the other fixes are can be found at
https://github.com/nvaccess/nvda/issues/2807#issuecomment-320149243


This is what i just copied off it and there looks to be a reg patch but
think it is for windows 7 or 8.


8. On Windows 10 (both 32 and 64 bit), also enter the following command:
c:\windows\system32\regsvr32 c:\windows\system32\OneCoreCommonProxyStub.dll
9. On Windows 10 64 bit, also enter the following command:
c:\windows\syswow64\regsvr32 c:\windows\syswow64\OneCoreCommonProxyStub.dll


Gene nz

On 21/08/2017 09:13, Tony Ballou wrote:

Hey Gene,


It has said unknown in Thunderbird yes indeed. I haven't played with
edge.  However, I am seeing many of those symptoms that you're talking
about in Firefox .


Tony


On 8/20/2017 5:05 PM, Gene New Zealand wrote:

Hi tony


can you tell me if nvda is doing any of the following? In all browsers
is he saying unknown or will not speak the contents of the web page? did
the page fully load try the f5 key to do this or use the nvda key + f5
key and see if it plays nicely?

Does he work in microsoft edge and read out the contents?


Down on the running application area on the task bar does nvda speak any
of the programs there?


When you hit the applications key does nvda speak any of the menus as
you arrow down it?


If you are running mozilla thunder bird does it say unknown as you tab
into it or try to get to messages or the menus it would be the same for
mozilla fire fox.


Gene nz



On 21/08/2017 08:32, Tony Ballou wrote:

howdy mates

for some reason nVDA and firefox are having quite a time getting along
with each other now.  When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one?  Very
strange indeed.  using the latest versions of both windows 10 pro and NVda.

Tony

--

Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.

Hi Tony

I know the first email from off my website that fixed my problem but it has to be done exactly the way it was sent.

The later one for windows 10 i was not aware of until i posted a attachments and jamie pointed me towards the comments on the others. I see they were for windows 7 and 8 and 10 and there were some patches but i think they were for 7 and 8?

hopefully they get it sorted. If or when it fixes it get them to save a restore point in windows.

Gene nz

On 22/08/2017 12:49, Tony Ballou wrote:

Hey Gene,


Thanks for this information mate. Because registry editing may come into 
play, I explained what was happening in Firefox to my partners earlier 
today. I've sent them the stuff you gave me and we will give the 
solutions a try. I'll keep you posted on how things workout.


Tony


On 8/20/2017 5:45 PM, Gene New Zealand wrote:

Hi Tony


the link to the page where the other fixes are can be found at
https://github.com/nvaccess/nvda/issues/2807#issuecomment-320149243


This is what i just copied off it and there looks to be a reg patch but
think it is for windows 7 or 8.


8. On Windows 10 (both 32 and 64 bit), also enter the following command:
c:\windows\system32\regsvr32 c:\windows\system32\OneCoreCommonProxyStub.dll
9. On Windows 10 64 bit, also enter the following command:
c:\windows\syswow64\regsvr32 c:\windows\syswow64\OneCoreCommonProxyStub.dll


Gene nz

On 21/08/2017 09:13, Tony Ballou wrote:

Hey Gene,


It has said unknown in Thunderbird yes indeed. I haven't played with
edge.  However, I am seeing many of those symptoms that you're talking
about in Firefox .


Tony


On 8/20/2017 5:05 PM, Gene New Zealand wrote:

Hi tony


can you tell me if nvda is doing any of the following? In all browsers
is he saying unknown or will not speak the contents of the web page? did
the page fully load try the f5 key to do this or use the nvda key + f5
key and see if it plays nicely?

Does he work in microsoft edge and read out the contents?


Down on the running application area on the task bar does nvda speak any
of the programs there?


When you hit the applications key does nvda speak any of the menus as
you arrow down it?


If you are running mozilla thunder bird does it say unknown as you tab
into it or try to get to messages or the menus it would be the same for
mozilla fire fox.


Gene nz



On 21/08/2017 08:32, Tony Ballou wrote:

howdy mates

for some reason nVDA and firefox are having quite a time getting along
with each other now.  When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one?  Very
strange indeed.  using the latest versions of both windows 10 pro and NVda.

Tony

--

Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.

Hey Gene,


Thanks for this information mate. Because registry editing may come into 
play, I explained what was happening in Firefox to my partners earlier 
today. I've sent them the stuff you gave me and we will give the 
solutions a try. I'll keep you posted on how things workout.


Tony


On 8/20/2017 5:45 PM, Gene New Zealand wrote:

Hi Tony


the link to the page where the other fixes are can be found at
https://github.com/nvaccess/nvda/issues/2807#issuecomment-320149243


This is what i just copied off it and there looks to be a reg patch but
think it is for windows 7 or 8.


8. On Windows 10 (both 32 and 64 bit), also enter the following command:
c:\windows\system32\regsvr32 c:\windows\system32\OneCoreCommonProxyStub.dll
9. On Windows 10 64 bit, also enter the following command:
c:\windows\syswow64\regsvr32 c:\windows\syswow64\OneCoreCommonProxyStub.dll


Gene nz

On 21/08/2017 09:13, Tony Ballou wrote:

Hey Gene,


It has said unknown in Thunderbird yes indeed. I haven't played with
edge.  However, I am seeing many of those symptoms that you're talking
about in Firefox .


Tony


On 8/20/2017 5:05 PM, Gene New Zealand wrote:

Hi tony


can you tell me if nvda is doing any of the following? In all browsers
is he saying unknown or will not speak the contents of the web page? did
the page fully load try the f5 key to do this or use the nvda key + f5
key and see if it plays nicely?

Does he work in microsoft edge and read out the contents?


Down on the running application area on the task bar does nvda speak any
of the programs there?


When you hit the applications key does nvda speak any of the menus as
you arrow down it?


If you are running mozilla thunder bird does it say unknown as you tab
into it or try to get to messages or the menus it would be the same for
mozilla fire fox.


Gene nz



On 21/08/2017 08:32, Tony Ballou wrote:

howdy mates

for some reason nVDA and firefox are having quite a time getting along
with each other now.  When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one?  Very
strange indeed.  using the latest versions of both windows 10 pro and NVda.

Tony

Hi Tony


the link to the page where the other fixes are can be found at
https://github.com/nvaccess/nvda/issues/2807#issuecomment-320149243


This is what i just copied off it and there looks to be a reg patch but
think it is for windows 7 or 8.


8. On Windows 10 (both 32 and 64 bit), also enter the following command:
c:\windows\system32\regsvr32 c:\windows\system32\OneCoreCommonProxyStub.dll
9. On Windows 10 64 bit, also enter the following command:
c:\windows\syswow64\regsvr32 c:\windows\syswow64\OneCoreCommonProxyStub.dll


Gene nz

On 21/08/2017 09:13, Tony Ballou wrote:

Hey Gene,


It has said unknown in Thunderbird yes indeed. I haven't played with
edge. However, I am seeing many of those symptoms that you're talking
about in Firefox .


Tony


On 8/20/2017 5:05 PM, Gene New Zealand wrote:

Hi tony


can you tell me if nvda is doing any of the following? In all browsers
is he saying unknown or will not speak the contents of the web page? did
the page fully load try the f5 key to do this or use the nvda key + f5
key and see if it plays nicely?

Does he work in microsoft edge and read out the contents?


Down on the running application area on the task bar does nvda speak any
of the programs there?


When you hit the applications key does nvda speak any of the menus as
you arrow down it?


If you are running mozilla thunder bird does it say unknown as you tab
into it or try to get to messages or the menus it would be the same for
mozilla fire fox.


Gene nz



On 21/08/2017 08:32, Tony Ballou wrote:

howdy mates

for some reason nVDA and firefox are having quite a time getting along
with each other now. When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one? Very
strange indeed. using the latest versions of both windows 10 pro and NVda.

Tony