Date   

Re: learning to program in python

Rayn Darren <rayndarren@...>
 

Hi Scott,

Try either udemy.com or coursera.com, both have fully accessible tutorials. There's also codecademy.com but they're not 100% accessible.

Hope that helps,
Rayn

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Scott VanDeWalle
Sent: Tuesday, November 21, 2017 5:18 PM
To: nvda@nvda.groups.io
Subject: [nvda] learning to program in python

Hello all.

I am turning to this list to ask about where is a good starting point to learn programming with python?

I know we’ve discussed it before but its been a while and I don’t wish to get mislead with online searching and stuff.

I suppose I should start at the beginning.

Thank you



Scott



Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10


Re: nvda and alternative email client and chrome andbankingwebsite

David Moore
 

Hi Rosemarie!

Yes, Setting up rules is something you cannot do. What I do, is subscribe to some groups with one email, and another set of groups with another email and so on. Then, I have all six email accounts imported into the mail app.

That way, I can have email messages from different lists coming into different email accounts.

You can create sub folders of folders, and move messages from one folder to another!

Have a great one!

David Moore

Sent from Mail for Windows 10

 

From: Rosemarie Chavarria
Sent: Wednesday, November 22, 2017 12:24 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] nvda and alternative email client and chrome andbankingwebsite

 

Hi, David,

 

I don't think you can set up message rules in the mail app. I'm thinking of switching to that program too.

 

Rosemarie

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Griffith
Sent: Tuesday, November 21, 2017 3:29 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] nvda and alternative email client and chrome and bankingwebsite

 

I increasingly find I am using Windows Mail  with NVDA for the vast bulk of my email usage.

I have not installed the Windows 10 essentials addon as I found I was having problems with this and Mail seems to work even faster without  it.

There are a few oddities bukt they are workd around and I do the work arounds now without conscious thought but with muscle memory.

I find it is easily the fasterst and most efficient email system with NVDA. Certainly is is vastly snappier and efficient compared to my Outlook 2010 which although it undeniably has more features but is far more sluggish.

I do not use rules and have not investigated whether these are  possible with Windows Mail. I suspect not.

Windows Mail appears to be able to pull in at least some of your Outlook contacts automatically.

Although there is no formal spell checking that I know of there is by default in Mail automatic typing spelling  correction.

Some of the oddities.

Firstly if you reply to an email NVDA will not  immediately focus in the edit field ready for typing. Alt tabbing away and alt tabbing back will restore focus in the edit field ready for you to start typing.

Secondly Mail will occasionally shift focus from the message list to the navigation Bar with NVDA. Shift tab every time you hear Navigation and you will be placed straight back in the message list.

Thirdly you will occasionallly lose focus from the message list and hear the message loading as new messatges are pulled down. Again shift tabbing once will return you straight back to the message list.

In practice this lis less of a hassle than it sounds – I do it without thinking now.

If you get emails coming in whilst you are reviewing your message list your focus on a particular email in the list may slip and when you pres enter you may open the wrong email.  – mormally one just below the one you intended. Pressing escape to go back to the message list and re-selecting the desired email normally fixes this.

However I often do not   bother to open emails.

The Message llist works with a preview feature which I really like as I can often delete short  list emails without having to open them.

Placing attachments in a Windows Mail email is really easy. Go to file explorer, copy the file or files want to attach, open a new email and then press control V to paste in the files as attachments.

Virtually all the traditional Outlook  keyboard shortcuts work.

So control Y to bring up the folder list.

Control enter to send an email.

Control N for new email.

Control R for reply etc etc.

Pressing delete key in message list will delete an email – doing the same in the reading pane will also delete the message.

Occasionally windows Mail will not respond at all with NVDA. Closing the program and restarting it normally fixes this immediately. As the program is so fast at loading this does not concern me overmuch.

Finally the threading feature is automatic, not customisable as far as I am aware,  and takes a little  getting used to. Threads automatically open when you cursor down the message list. To collapse  any thread you simply focus on any message in the thread and press left arrow twice. When you hear collapsed you can also then press the delete key to delete the whole thread.

So in summary if you want a highly customisable  email program with lost of features mail is probably not for you.

If you want fast quick simple review of emails  I personally no of no combination on any platform which works as well as NVDA and Mail.

David Griffith

My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts

 

From: Josh Kennedy
Sent: 21 November 2017 15:55
To: nvda@nvda.groups.io
Subject: [nvda] nvda and alternative email client and chrome and bankingwebsite

 

hi

 

I have two problems with nvda 2017.4RC1. first, it seems like mozilla

thunderbird beta2 is unstable and is crashing. I went back to

thunderbird 52.4 i even uninstalled and reinstalled thunderbird and it

still crashes and is sluggish when writing emails and sometimes now when

reading emails. so I have a question. is the mail app in windows10

accessible? is it fast and responsive? if so I will get rid of

thunderbird and use the windows10 mail app or another alternative you

recommend. yes I have the app essentials addon installed. and my win10

home is all up to date. my next question is in google chrome on the

santander bank login website just google search santander bank login.

the login is a clickable elemtn. it brings up a dialog box that seems to

work in firefox but i can't seem to get to this dialog box in chrome.

can someone check that out with the latest chrome?

 

 

thanks

 

 

Josh

 

 

 

 

 

 


Re: nvda and alternative email client and chrome andbankingwebsite

David Moore
 

Hi!

Yes, I am the same way!

Even with the few quarks in the mail app, I still find it the best by far.

Pressing F7 in a message you are typing, will spell check a word at a time. You have to just press F7 to find the next misspelled word. When it can’t find any, it says spellcheck complete.

Each conversation is opened when you down arrow to it. I have to keep pressing left arrow to close the conversation before pressing delete to delete the entire conversation.

I did a good text tutorial on using the Mail, Calendar, and People apps if anyone wants it!

David Moore

Sent from Mail for Windows 10

 

From: David Griffith
Sent: Tuesday, November 21, 2017 6:29 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] nvda and alternative email client and chrome andbankingwebsite

 

I increasingly find I am using Windows Mail  with NVDA for the vast bulk of my email usage.

I have not installed the Windows 10 essentials addon as I found I was having problems with this and Mail seems to work even faster without  it.

There are a few oddities bukt they are workd around and I do the work arounds now without conscious thought but with muscle memory.

I find it is easily the fasterst and most efficient email system with NVDA. Certainly is is vastly snappier and efficient compared to my Outlook 2010 which although it undeniably has more features but is far more sluggish.

I do not use rules and have not investigated whether these are  possible with Windows Mail. I suspect not.

Windows Mail appears to be able to pull in at least some of your Outlook contacts automatically.

Although there is no formal spell checking that I know of there is by default in Mail automatic typing spelling  correction.

Some of the oddities.

Firstly if you reply to an email NVDA will not  immediately focus in the edit field ready for typing. Alt tabbing away and alt tabbing back will restore focus in the edit field ready for you to start typing.

Secondly Mail will occasionally shift focus from the message list to the navigation Bar with NVDA. Shift tab every time you hear Navigation and you will be placed straight back in the message list.

Thirdly you will occasionallly lose focus from the message list and hear the message loading as new messatges are pulled down. Again shift tabbing once will return you straight back to the message list.

In practice this lis less of a hassle than it sounds – I do it without thinking now.

If you get emails coming in whilst you are reviewing your message list your focus on a particular email in the list may slip and when you pres enter you may open the wrong email.  – mormally one just below the one you intended. Pressing escape to go back to the message list and re-selecting the desired email normally fixes this.

However I often do not   bother to open emails.

The Message llist works with a preview feature which I really like as I can often delete short  list emails without having to open them.

Placing attachments in a Windows Mail email is really easy. Go to file explorer, copy the file or files want to attach, open a new email and then press control V to paste in the files as attachments.

Virtually all the traditional Outlook  keyboard shortcuts work.

So control Y to bring up the folder list.

Control enter to send an email.

Control N for new email.

Control R for reply etc etc.

Pressing delete key in message list will delete an email – doing the same in the reading pane will also delete the message.

Occasionally windows Mail will not respond at all with NVDA. Closing the program and restarting it normally fixes this immediately. As the program is so fast at loading this does not concern me overmuch.

Finally the threading feature is automatic, not customisable as far as I am aware,  and takes a little  getting used to. Threads automatically open when you cursor down the message list. To collapse  any thread you simply focus on any message in the thread and press left arrow twice. When you hear collapsed you can also then press the delete key to delete the whole thread.

So in summary if you want a highly customisable  email program with lost of features mail is probably not for you.

If you want fast quick simple review of emails  I personally no of no combination on any platform which works as well as NVDA and Mail.

David Griffith

My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts

 

From: Josh Kennedy
Sent: 21 November 2017 15:55
To: nvda@nvda.groups.io
Subject: [nvda] nvda and alternative email client and chrome and bankingwebsite

 

hi

 

I have two problems with nvda 2017.4RC1. first, it seems like mozilla

thunderbird beta2 is unstable and is crashing. I went back to

thunderbird 52.4 i even uninstalled and reinstalled thunderbird and it

still crashes and is sluggish when writing emails and sometimes now when

reading emails. so I have a question. is the mail app in windows10

accessible? is it fast and responsive? if so I will get rid of

thunderbird and use the windows10 mail app or another alternative you

recommend. yes I have the app essentials addon installed. and my win10

home is all up to date. my next question is in google chrome on the

santander bank login website just google search santander bank login.

the login is a clickable elemtn. it brings up a dialog box that seems to

work in firefox but i can't seem to get to this dialog box in chrome.

can someone check that out with the latest chrome?

 

 

thanks

 

 

Josh

 

 

 

 

 

 


Re: nvda and alternative email client and chrome and bankingwebsite

Rosemarie Chavarria
 

Hi, David,

 

I don't think you can set up message rules in the mail app. I'm thinking of switching to that program too.

 

Rosemarie

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Griffith
Sent: Tuesday, November 21, 2017 3:29 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] nvda and alternative email client and chrome and bankingwebsite

 

I increasingly find I am using Windows Mail  with NVDA for the vast bulk of my email usage.

I have not installed the Windows 10 essentials addon as I found I was having problems with this and Mail seems to work even faster without  it.

There are a few oddities bukt they are workd around and I do the work arounds now without conscious thought but with muscle memory.

I find it is easily the fasterst and most efficient email system with NVDA. Certainly is is vastly snappier and efficient compared to my Outlook 2010 which although it undeniably has more features but is far more sluggish.

I do not use rules and have not investigated whether these are  possible with Windows Mail. I suspect not.

Windows Mail appears to be able to pull in at least some of your Outlook contacts automatically.

Although there is no formal spell checking that I know of there is by default in Mail automatic typing spelling  correction.

Some of the oddities.

Firstly if you reply to an email NVDA will not  immediately focus in the edit field ready for typing. Alt tabbing away and alt tabbing back will restore focus in the edit field ready for you to start typing.

Secondly Mail will occasionally shift focus from the message list to the navigation Bar with NVDA. Shift tab every time you hear Navigation and you will be placed straight back in the message list.

Thirdly you will occasionallly lose focus from the message list and hear the message loading as new messatges are pulled down. Again shift tabbing once will return you straight back to the message list.

In practice this lis less of a hassle than it sounds – I do it without thinking now.

If you get emails coming in whilst you are reviewing your message list your focus on a particular email in the list may slip and when you pres enter you may open the wrong email.  – mormally one just below the one you intended. Pressing escape to go back to the message list and re-selecting the desired email normally fixes this.

However I often do not   bother to open emails.

The Message llist works with a preview feature which I really like as I can often delete short  list emails without having to open them.

Placing attachments in a Windows Mail email is really easy. Go to file explorer, copy the file or files want to attach, open a new email and then press control V to paste in the files as attachments.

Virtually all the traditional Outlook  keyboard shortcuts work.

So control Y to bring up the folder list.

Control enter to send an email.

Control N for new email.

Control R for reply etc etc.

Pressing delete key in message list will delete an email – doing the same in the reading pane will also delete the message.

Occasionally windows Mail will not respond at all with NVDA. Closing the program and restarting it normally fixes this immediately. As the program is so fast at loading this does not concern me overmuch.

Finally the threading feature is automatic, not customisable as far as I am aware,  and takes a little  getting used to. Threads automatically open when you cursor down the message list. To collapse  any thread you simply focus on any message in the thread and press left arrow twice. When you hear collapsed you can also then press the delete key to delete the whole thread.

So in summary if you want a highly customisable  email program with lost of features mail is probably not for you.

If you want fast quick simple review of emails  I personally no of no combination on any platform which works as well as NVDA and Mail.

David Griffith

My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts

 

From: Josh Kennedy
Sent: 21 November 2017 15:55
To: nvda@nvda.groups.io
Subject: [nvda] nvda and alternative email client and chrome and bankingwebsite

 

hi

 

I have two problems with nvda 2017.4RC1. first, it seems like mozilla

thunderbird beta2 is unstable and is crashing. I went back to

thunderbird 52.4 i even uninstalled and reinstalled thunderbird and it

still crashes and is sluggish when writing emails and sometimes now when

reading emails. so I have a question. is the mail app in windows10

accessible? is it fast and responsive? if so I will get rid of

thunderbird and use the windows10 mail app or another alternative you

recommend. yes I have the app essentials addon installed. and my win10

home is all up to date. my next question is in google chrome on the

santander bank login website just google search santander bank login.

the login is a clickable elemtn. it brings up a dialog box that seems to

work in firefox but i can't seem to get to this dialog box in chrome.

can someone check that out with the latest chrome?

 

 

thanks

 

 

Josh

 

 

 

 

 


Re: FW: [win10] nvda, and tutorials

Gene New Zealand <hurrikennyandopo@...>
 

Hi Tony


Thanks for the complement on the website.


It would be better say to the guides where some others have done it.


The reason for that 2 is things change like i change accessibilitycentral.net say to accessibilitycentral.org or com for cheaper domain prices. Or i look at other free options for domain names etc so really pointing people in the right direction is better like for resources or training material etc like you would see in windows eyes when it was been used or jaws to point people in the right direction.


I do feel the project should do some thing like that in the nvda menus.  When you do look now it does show user guide, quick reference etc but not what was mentioned above unless you go to nvaccess.org and look for the shop.


Food for thought for the project or community.


Gene nz



On 11/22/2017 10:42 AM, Tony Ballou wrote:
Hi,


Just my take but I think this is a great idea to have that as well as 
links to the accessibility central website is there is a myriad of 
tutorials and information about NVDA there. Think of it as a one-stop shop.


Tony


On 11/20/2017 8:07 PM, Joseph Lee wrote:
Hi Quentin,
Any thoughts on this?
Cheers,
Joseph

-----Original Message-----
From: win10@win10.groups.io [mailto:win10@win10.groups.io] On Behalf Of Shaun Everiss
Sent: Monday, November 20, 2017 5:05 PM
To: win10@win10.groups.io
Subject: [win10] nvda, and tutorials

Hi.

It seems to me with all the drama going on on here that a few things need to happen.

Firstly if there isn't a tutorials page on the nvda wiki maybe it needs to be visible, maybe as part of the support page  or download page or even main pages you should have links to the user guide, audio demos of features, audio and text tutorials maybe some sort of faq to.

It would really cut down on all the drama on here if someone wants to fine a tutorial that we can give a centralised location where all links to tutorials on and off site are placed.

Its only a suggestion, I am unsure how to make it a formal proposal but it would be a good way to make most of this stuff go away and would be generally good.

If this stuff exists deep down somewhere maybe it could be brought together somewhere and if someone has a lot of it somewhere else then it should be linked in this central location to.












--
Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.


learning to program in python

Scott VanDeWalle
 

Hello all.

I am turning to this list to ask about where is a good starting point to learn programming  with python?

I know we’ve discussed it before but its been a while and I don’t wish to get mislead with online searching and stuff.

I suppose I should start at the beginning.

Thank you

 

Scott

 

Sent from Mail for Windows 10

 


Re: Kudos to the Microsoft disability desk

Tony Ballou
 

Hey Shaun,


Oh yeah, I have been victimized like that a few times too. Though not as
a net admin, but in enough situations to totally dig where you're coming
from. The long nights over coffee trying to find either this unconnected
dot, that particular missing file, or in some cases where I have to
break out the stronger stuff and sit down with my sighted comrade and
babysit over a nuke and pave job; there are times when things are just
no fun! Grins.


Tony

On 11/21/2017 6:02 PM, Shaun Everiss wrote:
Actually its not all the tech's fault over the last little while I
have been having an issue between my dad refered here as the user and
me the admin of the network with the winmail.dat issue.

I have always handled this issue.

Suddenly ms rings me as I expected quoting the case number.

Fine, but suddenly the user is there he wants to make sure its
microsoft and not a spammer.

Can I please handle this.

My mistake was getting up.

So he hogs the call to the tech and handles the issue instead of
asking me for things he handles it all.

He wants my case number which I just handed him.

He takes control of the issue which while I know not much more than
him he knows almost nothing about exactly what is going on he can't
even follow what is going on.

Suddenly its over, the call is over.

I come back, and check right away I see logging is on and a few other
things.

After completing a office repair and a few other things searching on
the net and hoping its all gone I come back in and well the issue is
still there.

While this was a small problem I now have no idea on the problem's
status and the user is no help in that reguard.

I have had worse issues than that, once my brother wanted to convert a
file and well, instead of looking for me he decides to randomly do it.

After a reformat to get rid of all the spyware the issue is still not
resolved.

Eventually he gives me the file and I do it and give the right one back.

Further a field in at least 3 sepperate occasions 2 of my remote users
have decided to take issues complex enough on their own for me to
solve and tried to do it themselves.

One of them took it on himself to copy his user account straight into
another folder without following the correct procedure.

This same user then tried to get a skype recording program that was free.

I had to remove and recreate his user account and then after a lot of
cleaning and reformatting was able to finally get down to the problems
and fix them which were quite simple.

In another instance, the same guy had a problem, something on his
system or online said his system was not secure.

He had had a lot of icons that were popping up which he assumed were
viruses.

I spent most of the night clearing spyware off the system and
recreating the account.

The icons were in fact his various programs with updates and other
things wanting his attention.

I have also had the case where people have got a virus and instead of
getting the right amount of tools to clear it, take a nuke, a sledge
hammer and a bulldoser to do it all for them.

The virus is gone.

Most of the system is gone, guess who has to remove all the software,
install a single tool and clear off the junk taking off the hard
drive, defrag the drive, update the os and make it work.

Guess who has the job of staying up all night fixing things, not to
mention everything needs code authorisation again, and after that
windows was alegal, I had to ring ms to get key resets to.

So yeah as a tech myself I really do wish the users don't but in when
I am trying to handle issues they pass on to us.




On 22/11/2017 10:54 a.m., Tony Ballou wrote:
Hi Mary,


Lol!  Absolutely! And as a tech who calls the answer desk a lot when he
doesn't understand some of the stuff that the sighted world techs do to
systems in the name of troubleshooting, there best job is indeed taking
the box to the car.


Tony


On 11/18/2017 4:12 PM, Mary Otten wrote:
A week or so ago, there were a lot of messages on a topic I started
regarding my new windows 10 PC and it’s inability to sometimes shut
down completely or be unresponsive after restarts, where settings
wouldn’t open etc. Also there was this thing where nVDA was talking
even after it had not been loaded when the machine was trying and
failing to shut down. I had the machine back in the shop again, and
the unskilled workers who work there, at least I hope that’s what
they are rather than competent technicians, said there was nothing
wrong with it. So we brought it home again, and it exhibited the
same unfortunate behaviors. Before giving up completely and just
turning the machine back in before my 15 day return with no
questions asked Time limit Ran out, I called the Microsoft
disability helpdesk. The first guy I talked to was on the phone and
remoted in to my computer trying to do different things for well
over an hour. He finally decided that the only solution was a
reinstallation/repair of windows. That necessitated a long download.
And here I thought my Internet connection was faster than it
apparently is. Anyway, following long download, I called back, spoke
to another technician, who initiated the installation and repair
process, which went fine. The machine is now working as it should.
Amazing what real technicians who know what they’re doing and do.
Moral: never pay the so-called technicians in a big box store to do
anything but carry your box to your car.

Sent from my iPhone







Re: Now that I've got Firefox ESR, there's a problem with links not activating

Gene
 

You don't create a portable copy.  there is a group that has made a portable version.  You can read about it and download it here:
 
You can also get a lot of versions of firefox as portable versions, including version 57 from the same source.
 
Gene

----- Original Message -----
Sent: Tuesday, November 21, 2017 6:06 PM
Subject: Re: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

Hi, Gene!


Sorry to interfere the discussion. But, curious how to create portable copy of ESR of Firefox. The reason why I am asking this is because is that it is very convenient when moving or shifting to other computer specially if I go out and use it anytime. I was looking at the setup preferences but could not even look an option to create portable copy to my flash drive. Did I miss something or needs to do in order to make this done effectively with ease. Thanks.

On 11/22/2017 7:45 AM, Gene wrote:
You can try uninstalling the program and reinstalling it.  or you can get the portable ESR version and use that.  it does everything the installed version does, you can even set it as the default, and you won't have to worry about any remnants from the installed program causing problems. 
 
I use firefox Portable because I can just copy the entire program somewhere else as a backup.  then if something becomes corrupted, I can just delete the copy I'm using and copy the backup to the same location I was running the program from.  And I can copy the program to any machine I wish.
 
Gene
----- Original Message -----
From: JM Casey
Sent: Tuesday, November 21, 2017 5:08 PM
Subject: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

Hello everyone. Really sorry about this as it's not strictly speaking an nVDA question, but I know Firefox has been a hot topic round these parts for quite some time, so it doesn't seem entirely inappropriate. As I said in a previous message, I was using FF 57 and it was working -- ok. But as other users pointed out, it was kind of slow and weird. And as much as I'm growing to really like nVDA, it did annoy me that I could not use it with JAWS at all. So, I went and got Firefox ESR, as many on this list have also done, and installed it. But now I have a weird issue, and it's one I seem to remember coming up against with firefox before, but I can't recall for the life of me what I had to do to correct it.

Basically, links will not activate as they normally do. I go to a site with ctrl-l, and can maybe click on one link as I normally would, with the enter key. Goodreads.com is an example of a site I visit frequently which now does this. I can search for a book title and get a list of results, but then clicking on that item appears to do absolutely nothing. The mobile facebook site is doing the same thing, as have other sites, so I know it isn't site-specific, but something on my end. The links *will* activate if I select "open in new tab" from the context menu, but I don't want to have to do this every time, obviously. My only thought is that something got changed when I installed ESR over 57, a setting or something. This certainly wasn't happening before yesterday. Does anyone have any ideas?

Thanks.







Re: Now that I've got Firefox ESR, there's a problem with links not activating

JM Casey <crystallogic@...>
 

Thank you. I’m off to jam music for the rest of the evening, but I’ll take a crack at this tomorrow and see what I can work out.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: November 21, 2017 6:54 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

 

I don't thik uninstalling the browser removes book marks.  it probably just uninstalls the program itself.  You can probably easily check this with a Google search for something like Does uninstalling Firefox remove book marks and since I'm not sure, I wouldn't uninstall the program until you know or have backed them up, as I shall discuss below. 

 

You can back up bookmarks in firefox and then restore them in exactly the same organization as they were if you ever lose them for some reason.  They should be backed up as anything you don't want to lose should be.  I can describe how to do it if you want.  You may want to do so before uninstalling firefox.  Or, if you get the portable version, you can back them up and then restore them in the portable version.

 

Gene

----- Original Message -----

From: JM Casey

Sent: Tuesday, November 21, 2017 5:47 PM

Subject: Re: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

 

Good advice. I should probably have installed the ESR fresh. I just wanted to keep my bookmarks and wasn’t sure off-hand where firefox stored them.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: November 21, 2017 6:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

 

You can try uninstalling the program and reinstalling it.  or you can get the portable ESR version and use that.  it does everything the installed version does, you can even set it as the default, and you won't have to worry about any remnants from the installed program causing problems. 

 

I use firefox Portable because I can just copy the entire program somewhere else as a backup.  then if something becomes corrupted, I can just delete the copy I'm using and copy the backup to the same location I was running the program from.  And I can copy the program to any machine I wish.

 

Gene
----- Original Message -----

From: JM Casey

Sent: Tuesday, November 21, 2017 5:08 PM

Subject: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

 

Hello everyone. Really sorry about this as it's not strictly speaking an nVDA question, but I know Firefox has been a hot topic round these parts for quite some time, so it doesn't seem entirely inappropriate. As I said in a previous message, I was using FF 57 and it was working -- ok. But as other users pointed out, it was kind of slow and weird. And as much as I'm growing to really like nVDA, it did annoy me that I could not use it with JAWS at all. So, I went and got Firefox ESR, as many on this list have also done, and installed it. But now I have a weird issue, and it's one I seem to remember coming up against with firefox before, but I can't recall for the life of me what I had to do to correct it.

Basically, links will not activate as they normally do. I go to a site with ctrl-l, and can maybe click on one link as I normally would, with the enter key. Goodreads.com is an example of a site I visit frequently which now does this. I can search for a book title and get a list of results, but then clicking on that item appears to do absolutely nothing. The mobile facebook site is doing the same thing, as have other sites, so I know it isn't site-specific, but something on my end. The links *will* activate if I select "open in new tab" from the context menu, but I don't want to have to do this every time, obviously. My only thought is that something got changed when I installed ESR over 57, a setting or something. This certainly wasn't happening before yesterday. Does anyone have any ideas?

Thanks.





Re: Now that I've got Firefox ESR, there's a problem with links not activating

Robert Mendoza
 

Hi, Gene!


Sorry to interfere the discussion. But, curious how to create portable copy of ESR of Firefox. The reason why I am asking this is because is that it is very convenient when moving or shifting to other computer specially if I go out and use it anytime. I was looking at the setup preferences but could not even look an option to create portable copy to my flash drive. Did I miss something or needs to do in order to make this done effectively with ease. Thanks.

On 11/22/2017 7:45 AM, Gene wrote:
You can try uninstalling the program and reinstalling it.  or you can get the portable ESR version and use that.  it does everything the installed version does, you can even set it as the default, and you won't have to worry about any remnants from the installed program causing problems. 
 
I use firefox Portable because I can just copy the entire program somewhere else as a backup.  then if something becomes corrupted, I can just delete the copy I'm using and copy the backup to the same location I was running the program from.  And I can copy the program to any machine I wish.
 
Gene
----- Original Message -----
From: JM Casey
Sent: Tuesday, November 21, 2017 5:08 PM
Subject: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

Hello everyone. Really sorry about this as it's not strictly speaking an nVDA question, but I know Firefox has been a hot topic round these parts for quite some time, so it doesn't seem entirely inappropriate. As I said in a previous message, I was using FF 57 and it was working -- ok. But as other users pointed out, it was kind of slow and weird. And as much as I'm growing to really like nVDA, it did annoy me that I could not use it with JAWS at all. So, I went and got Firefox ESR, as many on this list have also done, and installed it. But now I have a weird issue, and it's one I seem to remember coming up against with firefox before, but I can't recall for the life of me what I had to do to correct it.

Basically, links will not activate as they normally do. I go to a site with ctrl-l, and can maybe click on one link as I normally would, with the enter key. Goodreads.com is an example of a site I visit frequently which now does this. I can search for a book title and get a list of results, but then clicking on that item appears to do absolutely nothing. The mobile facebook site is doing the same thing, as have other sites, so I know it isn't site-specific, but something on my end. The links *will* activate if I select "open in new tab" from the context menu, but I don't want to have to do this every time, obviously. My only thought is that something got changed when I installed ESR over 57, a setting or something. This certainly wasn't happening before yesterday. Does anyone have any ideas?

Thanks.







Re: Now that I've got Firefox ESR, there's a problem with links not activating

Gene
 

I don't thik uninstalling the browser removes book marks.  it probably just uninstalls the program itself.  You can probably easily check this with a Google search for something like Does uninstalling Firefox remove book marks and since I'm not sure, I wouldn't uninstall the program until you know or have backed them up, as I shall discuss below. 
 
You can back up bookmarks in firefox and then restore them in exactly the same organization as they were if you ever lose them for some reason.  They should be backed up as anything you don't want to lose should be.  I can describe how to do it if you want.  You may want to do so before uninstalling firefox.  Or, if you get the portable version, you can back them up and then restore them in the portable version.
 
Gene

----- Original Message -----
From: JM Casey
Sent: Tuesday, November 21, 2017 5:47 PM
Subject: Re: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

Good advice. I should probably have installed the ESR fresh. I just wanted to keep my bookmarks and wasn’t sure off-hand where firefox stored them.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: November 21, 2017 6:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

 

You can try uninstalling the program and reinstalling it.  or you can get the portable ESR version and use that.  it does everything the installed version does, you can even set it as the default, and you won't have to worry about any remnants from the installed program causing problems. 

 

I use firefox Portable because I can just copy the entire program somewhere else as a backup.  then if something becomes corrupted, I can just delete the copy I'm using and copy the backup to the same location I was running the program from.  And I can copy the program to any machine I wish.

 

Gene
----- Original Message -----

From: JM Casey

Sent: Tuesday, November 21, 2017 5:08 PM

Subject: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

 

Hello everyone. Really sorry about this as it's not strictly speaking an nVDA question, but I know Firefox has been a hot topic round these parts for quite some time, so it doesn't seem entirely inappropriate. As I said in a previous message, I was using FF 57 and it was working -- ok. But as other users pointed out, it was kind of slow and weird. And as much as I'm growing to really like nVDA, it did annoy me that I could not use it with JAWS at all. So, I went and got Firefox ESR, as many on this list have also done, and installed it. But now I have a weird issue, and it's one I seem to remember coming up against with firefox before, but I can't recall for the life of me what I had to do to correct it.

Basically, links will not activate as they normally do. I go to a site with ctrl-l, and can maybe click on one link as I normally would, with the enter key. Goodreads.com is an example of a site I visit frequently which now does this. I can search for a book title and get a list of results, but then clicking on that item appears to do absolutely nothing. The mobile facebook site is doing the same thing, as have other sites, so I know it isn't site-specific, but something on my end. The links *will* activate if I select "open in new tab" from the context menu, but I don't want to have to do this every time, obviously. My only thought is that something got changed when I installed ESR over 57, a setting or something. This certainly wasn't happening before yesterday. Does anyone have any ideas?

Thanks.






Re: A few comments on recent threads

Mary Otten <motten53@...>
 

Hi Brian,
If all the new user has is E speak, I suspect that many of those new users will be finding a way to get another voice immediately. I certainly did that. I change voices as soon as NVDA was installed, because I don’t need to listen to something that takes me back 40 years to the beginnings of blind computer use. Thanks, been there done that. And using that voice when you’re doing any kind of a tutorial is in my view a huge mistake, since it is really not understandable for a lot of people. I understand why the folks at in the excess use it. It does have a lot of languages, although I did try the Russian one, just for fun, because I understand Russian rather well. It was awful. I guess a native speaker could deal with it. Anyway, for all you tutorial writers out there, please use something that sounds human or at least is as good as eloquence, which I also don’t like but is much more understandable than E speak.
Mary

Mary


Sent from my iPhone

On Nov 21, 2017, at 10:56 AM, Sarah k Alawami <marrie12@gmail.com> wrote:

I disagree. When I learned how to use a computer almost 17 years ago I wanted to 2 days after words download all voices for jaws. I even installed updates by myself and wanted to update all of my firmware. I was actually quite board at the pace my trainer was forced to go as he needed to prove I could do this that and the other. He could not move on to advanced topics even though I practically memorized the tutorials and manuals for jaws and my embosser and the what ever else I had gotten that year. I do slow down my voices but I do go at a faster pace as someone can always rewind or pause but I don't go so fast that it's overwhelming.. I also try and be bubbly in all of mine as that also helps.

Take care all and have a wonderful Tuesday.

On Nov 21, 2017, at 10:38 AM, Brian's Mail list account via Groups.Io <bglists=blueyonder.co.uk@groups.io> wrote:

I am basically just saying that the new user will not be downloading voices, end of story, not that one should not use them. For example you could have a tutorial explaining how to get a certain voice.
Brian

bglists@blueyonder.co.uk
Sent via `.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Gene" <gsasner@ripco.com>
To: <nvda@nvda.groups.io>
Sent: Tuesday, November 21, 2017 2:27 PM
Subject: Re: [nvda] A few comments on recent threads


To avoid any possible confusion, this is Gene from the United States, not Gene from New Zealand, the Gene who hosts a tutorial page. I'm not that tutorial page hosting Gene nor have I created more than a few tutorials related to NVDA.

Tutorials should not limit voices to only what is available in Windows or, to the default NVDA voice. Many voices not universally available are popular and may be as or more understandable than what is universally available. You are ruling out the Windows 10 Microsoft voices, you are ruling out the english version of Eloquence, which is very understandable, I can't comment on other languages. There are lots of other voices being widely used and a new user may find some or many of the more pleasant to listen to and easier to understand than what is universally available. And none of the Microsoft voices, as far as I know, are universally available since different versions of Windows use different default voices. Tutorials are not just for new computer users. They are also for experienced computer users who have used speech for a long time. the new user, in my opinion, doesn't need speech slowed below or not much below the standard speaking rate and for experienced users, slow speech is a real burden to listen to for a lot of users. And a good tutorial presenter repeats a lot of what the speech says just to make sure it is understood, regardless of the person's familiarity or lack of familiarity with synthesized speech. When I do recorded tutorials, I repeat what is important, such as all or most of the items I tab through in a dialog or move through in a menu. I have the speech say something like save as, then I repeat save as. That allows me to use a speech rate that is not torture for experienced listeners to listen to because I repeat everything important so those who are not experienced synthesized speech listeners will have no trouble knowing what is being said.

Gene
----- Original Message -----

From: Brian's Mail list account via Groups.Io
Sent: Tuesday, November 21, 2017 4:04 AM
To: nvda@nvda.groups.io
Subject: [nvda] A few comments on recent threads



1. tutorials. Several issues here, where are they, are they up to date, who
is doing them and in what format are they?

I'd suggest if anyone wants to do audio ones the first thing to do is to use
a slowed down voice. As we are talking to people starting out, it takes
time and maybe even never will get to a point where they can hear as fast as
you do. Also the voice should be something understandable and something
available in all flavours of windows with no additional downloads.
Do not assume anything, and be clear about the intention when you are
demonstrating things.
Of course it gets more complicated if you are also talking about tutorials
in other languages than English, and sometimes the demo will need to be
significantly different given the complexity of none Latin based languages.
2 Ribbons, the eternal war of words on these has broken out yet again.
To my mind there will always be this problem. Some are simply not able to
grasp the conventions, and I hold my hands up to being in this group. The
best course I think is to simply point people at explanations and files to
maybe try to make them go away wherever you can for those like me who are
obviously thick in this area! Certainly lets not argue about them ad
infinitum every couple of months.

3. Bugs you think you have discovered in nvda.
Firstly ask here, it could be a bug or it could be an issue with the
machine or software on it. Once you have exhausted the alternatives, at
least try to get an account on github. (Is there a tutorial for this too?)
and report your findings there.Although some developers do watch here, they
can miss things just posted here amongst the noise of everyday queries. If
you cannot actually figure out the issues reporting section of Github, and
it can be a bit daunting if you do not use online forms a lot, then
subscribe to one of the lists such as the developers one. These seem to be
all listed with their subscription details on the nv access web site. Then
if you are baffled by github, and it being a relatively low traffic list,
ask somebody to help you report it there. Do not clutter that list with
questions or crospost the posts here over there though, as they will not be
as tolerant of it as it seems they are here.
Always read up on an issue first if you can.
4. Testing nvda new features. In the main for most who just want to use
nvda, then use the release version, but always have a back up portable
version that you can run in an emergency from a keyboard shortcut.
This is especially needed if you want to test snapshot builds, and RC
releases, of course as if there are bugs its far easier to reboot to a known
good version and them try to figure out what went wrong!
Remember, next snaps are very much untested ideas, Master are beta
releases and mostly work but occasionally do contain regressions that can
trap the unwary. RC release candidate builds come in two flavours. Thos on
the snapshot pages which are basically the same as the release but still
contain error sounds enabled and those often flagged up in messages to the
various lists which are more or less full versions complete with error
sounds removed.

5. If somebody here annoys you. go and take a walk before writing any reply
to the list. Often the words may sound critical or harsh, but most often
this is because of the lack of human intonation. it might be slightly
sarcastic or just a joke. Best ignored if its obviously badly meant, as
flame wars can occur and nobody wins.
Debate is fine but if you are not willing to listen then don't bother
getting involved.

6. On a personal note, although I do try to read back through the days
messages and make one reply, I am often thwarted by the time warp in email
delivery from mailing lists, which can delay things by up to a day, meaning
one has to reply again to take account of new info. This is not uncommon so
don't jump on people unless its clear they are responding to each and every
message in a thread all the time. always read back a bit in the list before
posting a question, as it could well be that its been asked before.this is
evident in the many threads on at the moment about Firefox 57, craptum.
grin. I suppose we all make mistakes and do not add to threads or indeed
not change the sub line when the meaning alters.
Anyway, just needed to say some stuff, I'm off for a lie down now.
Brian



bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.









Re: Now that I've got Firefox ESR, there's a problem with links not activating

JM Casey <crystallogic@...>
 

Good advice. I should probably have installed the ESR fresh. I just wanted to keep my bookmarks and wasn’t sure off-hand where firefox stored them.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: November 21, 2017 6:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

 

You can try uninstalling the program and reinstalling it.  or you can get the portable ESR version and use that.  it does everything the installed version does, you can even set it as the default, and you won't have to worry about any remnants from the installed program causing problems. 

 

I use firefox Portable because I can just copy the entire program somewhere else as a backup.  then if something becomes corrupted, I can just delete the copy I'm using and copy the backup to the same location I was running the program from.  And I can copy the program to any machine I wish.

 

Gene
----- Original Message -----

From: JM Casey

Sent: Tuesday, November 21, 2017 5:08 PM

Subject: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

 

Hello everyone. Really sorry about this as it's not strictly speaking an nVDA question, but I know Firefox has been a hot topic round these parts for quite some time, so it doesn't seem entirely inappropriate. As I said in a previous message, I was using FF 57 and it was working -- ok. But as other users pointed out, it was kind of slow and weird. And as much as I'm growing to really like nVDA, it did annoy me that I could not use it with JAWS at all. So, I went and got Firefox ESR, as many on this list have also done, and installed it. But now I have a weird issue, and it's one I seem to remember coming up against with firefox before, but I can't recall for the life of me what I had to do to correct it.

Basically, links will not activate as they normally do. I go to a site with ctrl-l, and can maybe click on one link as I normally would, with the enter key. Goodreads.com is an example of a site I visit frequently which now does this. I can search for a book title and get a list of results, but then clicking on that item appears to do absolutely nothing. The mobile facebook site is doing the same thing, as have other sites, so I know it isn't site-specific, but something on my end. The links *will* activate if I select "open in new tab" from the context menu, but I don't want to have to do this every time, obviously. My only thought is that something got changed when I installed ESR over 57, a setting or something. This certainly wasn't happening before yesterday. Does anyone have any ideas?

Thanks.






Re: Now that I've got Firefox ESR, there's a problem with links not activating

Gene
 

You can try uninstalling the program and reinstalling it.  or you can get the portable ESR version and use that.  it does everything the installed version does, you can even set it as the default, and you won't have to worry about any remnants from the installed program causing problems. 
 
I use firefox Portable because I can just copy the entire program somewhere else as a backup.  then if something becomes corrupted, I can just delete the copy I'm using and copy the backup to the same location I was running the program from.  And I can copy the program to any machine I wish.
 
Gene
----- Original Message -----

From: JM Casey
Sent: Tuesday, November 21, 2017 5:08 PM
Subject: [nvda] Now that I've got Firefox ESR, there's a problem with links not activating

Hello everyone. Really sorry about this as it's not strictly speaking an nVDA question, but I know Firefox has been a hot topic round these parts for quite some time, so it doesn't seem entirely inappropriate. As I said in a previous message, I was using FF 57 and it was working -- ok. But as other users pointed out, it was kind of slow and weird. And as much as I'm growing to really like nVDA, it did annoy me that I could not use it with JAWS at all. So, I went and got Firefox ESR, as many on this list have also done, and installed it. But now I have a weird issue, and it's one I seem to remember coming up against with firefox before, but I can't recall for the life of me what I had to do to correct it.

Basically, links will not activate as they normally do. I go to a site with ctrl-l, and can maybe click on one link as I normally would, with the enter key. Goodreads.com is an example of a site I visit frequently which now does this. I can search for a book title and get a list of results, but then clicking on that item appears to do absolutely nothing. The mobile facebook site is doing the same thing, as have other sites, so I know it isn't site-specific, but something on my end. The links *will* activate if I select "open in new tab" from the context menu, but I don't want to have to do this every time, obviously. My only thought is that something got changed when I installed ESR over 57, a setting or something. This certainly wasn't happening before yesterday. Does anyone have any ideas?

Thanks.







Re: nvda and alternative email client and chrome and bankingwebsite

David Griffith
 

I increasingly find I am using Windows Mail  with NVDA for the vast bulk of my email usage.

I have not installed the Windows 10 essentials addon as I found I was having problems with this and Mail seems to work even faster without  it.

There are a few oddities bukt they are workd around and I do the work arounds now without conscious thought but with muscle memory.

I find it is easily the fasterst and most efficient email system with NVDA. Certainly is is vastly snappier and efficient compared to my Outlook 2010 which although it undeniably has more features but is far more sluggish.

I do not use rules and have not investigated whether these are  possible with Windows Mail. I suspect not.

Windows Mail appears to be able to pull in at least some of your Outlook contacts automatically.

Although there is no formal spell checking that I know of there is by default in Mail automatic typing spelling  correction.

Some of the oddities.

Firstly if you reply to an email NVDA will not  immediately focus in the edit field ready for typing. Alt tabbing away and alt tabbing back will restore focus in the edit field ready for you to start typing.

Secondly Mail will occasionally shift focus from the message list to the navigation Bar with NVDA. Shift tab every time you hear Navigation and you will be placed straight back in the message list.

Thirdly you will occasionallly lose focus from the message list and hear the message loading as new messatges are pulled down. Again shift tabbing once will return you straight back to the message list.

In practice this lis less of a hassle than it sounds – I do it without thinking now.

If you get emails coming in whilst you are reviewing your message list your focus on a particular email in the list may slip and when you pres enter you may open the wrong email.  – mormally one just below the one you intended. Pressing escape to go back to the message list and re-selecting the desired email normally fixes this.

However I often do not   bother to open emails.

The Message llist works with a preview feature which I really like as I can often delete short  list emails without having to open them.

Placing attachments in a Windows Mail email is really easy. Go to file explorer, copy the file or files want to attach, open a new email and then press control V to paste in the files as attachments.

Virtually all the traditional Outlook  keyboard shortcuts work.

So control Y to bring up the folder list.

Control enter to send an email.

Control N for new email.

Control R for reply etc etc.

Pressing delete key in message list will delete an email – doing the same in the reading pane will also delete the message.

Occasionally windows Mail will not respond at all with NVDA. Closing the program and restarting it normally fixes this immediately. As the program is so fast at loading this does not concern me overmuch.

Finally the threading feature is automatic, not customisable as far as I am aware,  and takes a little  getting used to. Threads automatically open when you cursor down the message list. To collapse  any thread you simply focus on any message in the thread and press left arrow twice. When you hear collapsed you can also then press the delete key to delete the whole thread.

So in summary if you want a highly customisable  email program with lost of features mail is probably not for you.

If you want fast quick simple review of emails  I personally no of no combination on any platform which works as well as NVDA and Mail.

David Griffith

My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts

 

From: Josh Kennedy
Sent: 21 November 2017 15:55
To: nvda@nvda.groups.io
Subject: [nvda] nvda and alternative email client and chrome and bankingwebsite

 

hi

 

I have two problems with nvda 2017.4RC1. first, it seems like mozilla

thunderbird beta2 is unstable and is crashing. I went back to

thunderbird 52.4 i even uninstalled and reinstalled thunderbird and it

still crashes and is sluggish when writing emails and sometimes now when

reading emails. so I have a question. is the mail app in windows10

accessible? is it fast and responsive? if so I will get rid of

thunderbird and use the windows10 mail app or another alternative you

recommend. yes I have the app essentials addon installed. and my win10

home is all up to date. my next question is in google chrome on the

santander bank login website just google search santander bank login.

the login is a clickable elemtn. it brings up a dialog box that seems to

work in firefox but i can't seem to get to this dialog box in chrome.

can someone check that out with the latest chrome?

 

 

thanks

 

 

Josh

 

 

 

 

 


Now that I've got Firefox ESR, there's a problem with links not activating

JM Casey <crystallogic@...>
 

Hello everyone. Really sorry about this as it's not strictly speaking an nVDA question, but I know Firefox has been a hot topic round these parts for quite some time, so it doesn't seem entirely inappropriate. As I said in a previous message, I was using FF 57 and it was working -- ok. But as other users pointed out, it was kind of slow and weird. And as much as I'm growing to really like nVDA, it did annoy me that I could not use it with JAWS at all. So, I went and got Firefox ESR, as many on this list have also done, and installed it. But now I have a weird issue, and it's one I seem to remember coming up against with firefox before, but I can't recall for the life of me what I had to do to correct it.

Basically, links will not activate as they normally do. I go to a site with ctrl-l, and can maybe click on one link as I normally would, with the enter key. Goodreads.com is an example of a site I visit frequently which now does this. I can search for a book title and get a list of results, but then clicking on that item appears to do absolutely nothing. The mobile facebook site is doing the same thing, as have other sites, so I know it isn't site-specific, but something on my end. The links *will* activate if I select "open in new tab" from the context menu, but I don't want to have to do this every time, obviously. My only thought is that something got changed when I installed ESR over 57, a setting or something. This certainly wasn't happening before yesterday. Does anyone have any ideas?

Thanks.


Re: Kudos to the Microsoft disability desk

 

Actually its not all the tech's fault over the last little while I have been having an issue between my dad refered here as the user and me the admin of the network with the winmail.dat issue.

I have always handled this issue.

Suddenly ms rings me as I expected quoting the case number.

Fine, but suddenly the user is there he wants to make sure its microsoft and not a spammer.

Can I please handle this.

My mistake was getting up.

So he hogs the call to the tech and handles the issue instead of asking me for things he handles it all.

He wants my case number which I just handed him.

He takes control of the issue which while I know not much more than him he knows almost nothing about exactly what is going on he can't even follow what is going on.

Suddenly its over, the call is over.

I come back, and check right away I see logging is on and a few other things.

After completing a office repair and a few other things searching on the net and hoping its all gone I come back in and well the issue is still there.

While this was a small problem I now have no idea on the problem's status and the user is no help in that reguard.

I have had worse issues than that, once my brother wanted to convert a file and well, instead of looking for me he decides to randomly do it.

After a reformat to get rid of all the spyware the issue is still not resolved.

Eventually he gives me the file and I do it and give the right one back.

Further a field in at least 3 sepperate occasions 2 of my remote users have decided to take issues complex enough on their own for me to solve and tried to do it themselves.

One of them took it on himself to copy his user account straight into another folder without following the correct procedure.

This same user then tried to get a skype recording program that was free.

I had to remove and recreate his user account and then after a lot of cleaning and reformatting was able to finally get down to the problems and fix them which were quite simple.

In another instance, the same guy had a problem, something on his system or online said his system was not secure.

He had had a lot of icons that were popping up which he assumed were viruses.

I spent most of the night clearing spyware off the system and recreating the account.

The icons were in fact his various programs with updates and other things wanting his attention.

I have also had the case where people have got a virus and instead of getting the right amount of tools to clear it, take a nuke, a sledge hammer and a bulldoser to do it all for them.

The virus is gone.

Most of the system is gone, guess who has to remove all the software, install a single tool and clear off the junk taking off the hard drive, defrag the drive, update the os and make it work.

Guess who has the job of staying up all night fixing things, not to mention everything needs code authorisation again, and after that windows was alegal, I had to ring ms to get key resets to.

So yeah as a tech myself I really do wish the users don't but in when I am trying to handle issues they pass on to us.

On 22/11/2017 10:54 a.m., Tony Ballou wrote:
Hi Mary,


Lol!  Absolutely! And as a tech who calls the answer desk a lot when he
doesn't understand some of the stuff that the sighted world techs do to
systems in the name of troubleshooting, there best job is indeed taking
the box to the car.


Tony


On 11/18/2017 4:12 PM, Mary Otten wrote:
A week or so ago, there were a lot of messages on a topic I started regarding my new windows 10 PC and it’s inability to sometimes shut down completely or be unresponsive after restarts, where settings wouldn’t open etc. Also there was this thing where nVDA was talking even after it had not been loaded when the machine was trying and failing to shut down. I had the machine back in the shop again, and the unskilled workers who work there, at least I hope that’s what they are rather than competent technicians, said there was nothing wrong with it. So we brought it home again, and it exhibited the same unfortunate behaviors. Before giving up completely and just turning the machine back in before my 15 day return with no questions asked Time limit Ran out, I called the Microsoft disability helpdesk. The first guy I talked to was on the phone and remoted in to my computer trying to do different things for well over an hour. He finally decided that the only solution was a reinstallation/repair of windows. That necessitated a long download. And here I thought my Internet connection was faster than it apparently is. Anyway, following long download, I called back, spoke to another technician, who initiated the installation and repair process, which went fine. The machine is now working as it should. Amazing what real technicians who know what they’re doing and do. Moral: never pay the so-called technicians in a big box store to do anything but carry your box to your car.

Sent from my iPhone



Re: nvda 2017.4rc1 and thunderbird version 52.4.0 (32-bit)

Kevin Cussick
 

Hi, did the same but it did not read the save bit. anyway fixed as did a reinstall and all is well now thanks.

On 20/11/2017 23:37, Jacob Kruger wrote:
I use the message menu, attachments sub-menu to save/open attachments easily enough, working with thunderbird 52.4  on my windows 10 64 bit fall creators machine, and working with either NVDA 2017.3, or latest RC of 2017.4?
Stay well
Jacob Kruger
Blind Biker
Skype: BlindZA
"Resistance is futile, but, acceptance is versatile..."
On 2017/11/20 23:56, Kevin Cussick via Groups.Io wrote:
anyone having problems with tb 5240 and attachments I can't get to the save button only using Narrator could I do this.

On 19/11/2017 23:58, Robert Mendoza wrote:
Hi, Shaun! there is a beta version you may try it. the response for the nvda 2017.4 RC1 works fine and seemingly fast.

On 11/20/2017 3:48 AM, Shaun Everiss wrote:
What I want to know is when thunderbird will actually get a release, there hasn't been one since 52 and while I don't mind as such as I use no addons at all, I would really like to see some improvements eventually.

win7 works but still I don't always watch it.




On 20/11/2017 7:47 a.m., Lino Morales wrote:
Try T Bird 57 beta. Its fast.

On 11/18/2017 5:00 PM, Josh Kennedy wrote:

also in windows10 home 64bit latest updated windows10 the very latest without being on the insider build. NVDA is sluggish when composing emails in thunderbird. Its very sluggish. When I hit backspace or any of the arrow keys when composing or writing emails NVDA takes one whole entire second to give me speech feedback on where the cursor is at. But on the web in google chrome and firefox and in microsoft wordpad, notepad and so on NVDA is fast and snappy when arrowing around. Has anyone noticed this and can this cursor lag with NVDA please be fixed?


Josh


--
sent with mozilla thunderbird







Re: Kudos to the Microsoft disability desk

Tony Ballou
 

Hi Mary,


Lol!  Absolutely! And as a tech who calls the answer desk a lot when he
doesn't understand some of the stuff that the sighted world techs do to
systems in the name of troubleshooting, there best job is indeed taking
the box to the car.


Tony

On 11/18/2017 4:12 PM, Mary Otten wrote:
A week or so ago, there were a lot of messages on a topic I started regarding my new windows 10 PC and it’s inability to sometimes shut down completely or be unresponsive after restarts, where settings wouldn’t open etc. Also there was this thing where nVDA was talking even after it had not been loaded when the machine was trying and failing to shut down. I had the machine back in the shop again, and the unskilled workers who work there, at least I hope that’s what they are rather than competent technicians, said there was nothing wrong with it. So we brought it home again, and it exhibited the same unfortunate behaviors. Before giving up completely and just turning the machine back in before my 15 day return with no questions asked Time limit Ran out, I called the Microsoft disability helpdesk. The first guy I talked to was on the phone and remoted in to my computer trying to do different things for well over an hour. He finally decided that the only solution was a reinstallation/repair of windows. That necessitated a long download. And here I thought my Internet connection was faster than it apparently is. Anyway, following long download, I called back, spoke to another technician, who initiated the installation and repair process, which went fine. The machine is now working as it should. Amazing what real technicians who know what they’re doing and do. Moral: never pay the so-called technicians in a big box store to do anything but carry your box to your car.

Sent from my iPhone


Re: FW: [win10] nvda, and tutorials

Tony Ballou
 

Hi,


Just my take but I think this is a great idea to have that as well as
links to the accessibility central website is there is a myriad of
tutorials and information about NVDA there. Think of it as a one-stop shop.


Tony

On 11/20/2017 8:07 PM, Joseph Lee wrote:
Hi Quentin,
Any thoughts on this?
Cheers,
Joseph

-----Original Message-----
From: win10@win10.groups.io [mailto:win10@win10.groups.io] On Behalf Of Shaun Everiss
Sent: Monday, November 20, 2017 5:05 PM
To: win10@win10.groups.io
Subject: [win10] nvda, and tutorials

Hi.

It seems to me with all the drama going on on here that a few things need to happen.

Firstly if there isn't a tutorials page on the nvda wiki maybe it needs to be visible, maybe as part of the support page or download page or even main pages you should have links to the user guide, audio demos of features, audio and text tutorials maybe some sort of faq to.

It would really cut down on all the drama on here if someone wants to fine a tutorial that we can give a centralised location where all links to tutorials on and off site are placed.

Its only a suggestion, I am unsure how to make it a formal proposal but it would be a good way to make most of this stuff go away and would be generally good.

If this stuff exists deep down somewhere maybe it could be brought together somewhere and if someone has a lot of it somewhere else then it should be linked in this central location to.