Re: NVDA still freezing, don't know what the deal is
Gene
Also, if the log isn't helpful, you can get
information using the Reliability history utility. I haven't used it for a
long time and I would have to look at it again to provide details. Others
might know as well. Depending on what people can learn from the log, that
may or may not be necessary.
Gene
From: Gene
Sent: Sunday, May 01, 2016 8:00 PM
Subject: Re: [nvda] NVDA still freezing, don't know what the deal
is If you botched it, you would probably have far more
problems than just freezes. You can always reinstall it,.
Gene
----- Original Message -----
From: Sharni-Lee Ward
Sent: Sunday, May 01, 2016 7:50 PM
Subject: Re: [nvda] NVDA still freezing, don't know what the deal
is Yes, but you have Windows 10. I have 7. So I didn't botch the installation or something? That's my biggest fear right now, that I somehow botched something when I was setting up my Braille Display. On 2/05/2016 10:44 AM, Pranav Lal wrote: > Hi Sharni, > > I have a similar problem but my log entries are different and my freezing occurs mainly in outlook 2016. Regardless, this is what I do to recover from it without sighted assistance. > 1. Hit windows key +l or ctrl+alt+ddel. It depends on whichever key combination works. > 2. I get to the login screen. > 3. I can then tab to the shutdown button and power off or restart the computer. > > OS=Windows 10 > NVDA 2016.1 > Pranav > > > >
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Re: NVDA still freezing, don't know what the deal is
Gene
If you botched it, you would probably have far more
problems than just freezes. You can always reinstall it,.
Gene
----- Original Message -----
From: Sharni-Lee Ward
Sent: Sunday, May 01, 2016 7:50 PM
Subject: Re: [nvda] NVDA still freezing, don't know what the deal
is Yes, but you have Windows 10. I have 7. So I didn't botch the installation or something? That's my biggest fear right now, that I somehow botched something when I was setting up my Braille Display. On 2/05/2016 10:44 AM, Pranav Lal wrote: > Hi Sharni, > > I have a similar problem but my log entries are different and my freezing occurs mainly in outlook 2016. Regardless, this is what I do to recover from it without sighted assistance. > 1. Hit windows key +l or ctrl+alt+ddel. It depends on whichever key combination works. > 2. I get to the login screen. > 3. I can then tab to the shutdown button and power off or restart the computer. > > OS=Windows 10 > NVDA 2016.1 > Pranav > > > >
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Re: NVDA still freezing, don't know what the deal is
Gene
But you are still rebooting and losing any work you
haven't saved if you are working on something. When a screen-reader
freezes, it is important to know what to do that may allow you to continue
without rebooting. Perhaps this should be a topic for a session at the
next NVDA con. and perhaps it should be a subject for a tutorial and be
included in the new written guide.
It is important to know how to
try to run another screen-reader and how to use the task manager to shut down
NvDA if you can't restart it using the NVDA short cut command and then try
running it again.
Gene
From: Pranav Lal
Sent: Sunday, May 01, 2016 7:44 PM
Subject: Re: [nvda] NVDA still freezing, don't know what the deal
is I have a similar problem but my log entries are different and my freezing occurs mainly in outlook 2016. Regardless, this is what I do to recover from it without sighted assistance. 1. Hit windows key +l or ctrl+alt+ddel. It depends on whichever key combination works. 2. I get to the login screen. 3. I can then tab to the shutdown button and power off or restart the computer. OS=Windows 10 NVDA 2016.1 Pranav
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Re: NVDA still freezing, don't know what the deal is
Sharni-Lee Ward
Hi,
toggle quoted messageShow quoted text
Yes, but you have Windows 10. I have 7. So I didn't botch the installation or something? That's my biggest fear right now, that I somehow botched something when I was setting up my Braille Display.
On 2/05/2016 10:44 AM, Pranav Lal wrote:
Hi Sharni,
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Re: NVDA still freezing, don't know what the deal is
Hi Sharni,
I have a similar problem but my log entries are different and my freezing occurs mainly in outlook 2016. Regardless, this is what I do to recover from it without sighted assistance. 1. Hit windows key +l or ctrl+alt+ddel. It depends on whichever key combination works. 2. I get to the login screen. 3. I can then tab to the shutdown button and power off or restart the computer. OS=Windows 10 NVDA 2016.1 Pranav
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Re: NVDA still freezing, don't know what the deal is
Gene
Hold the Windows key ant type r while holding
it. Wait a moment for the run dialog to open. Type the word narrator
and press enter.
Gene
From: Sharni-Lee Ward
Sent: Sunday, May 01, 2016 6:37 PM
Subject: Re: [nvda] NVDA still freezing, don't know what the deal
is Hi, Yes, NVDA freezes, and during the last two times this happened, Word froze as
well. Other things worked but my mother had to navigate the computer because I
could hear nothing. This is, however, not the only time this has happened. I've
had to deal with this frequently over the last couple of months, and sometimes
it was something as simple as activating the snapshot and changing the Braille
Output table from Unified English to the English Unified Experimental table that
would trigger this. I used to use the Braille Display to read my Bible every day
when I first got on the computer. I have had to forego that practice because
setting up the snapshot just after startup almost always necessitated a restart
of my computer. How can I activate Narrator without having speech to begin with? If there's a
key command, I'd love to know it. On 2/05/2016 9:15 AM, Gene wrote:
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Re: NVDA still freezing, don't know what the deal is
Sharni-Lee Ward
Hi,
toggle quoted messageShow quoted text
In a recent snapshot I downloaded (in early March, I believe it was) there were new experimental Braille tables added that were an improvement on the UEB table currently in the official release of NVDA. I used that table to read Braille as it includes several contractions that aren't in the default UEB table and more accurately reflects format changes, among other things. The log I just sent, however, was made with the official NVDA.
On 2/05/2016 9:45 AM, Rui Fontes wrote:
What experimental Braille table is that? In what Snapshot it is included?
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Re: NVDA still freezing, don't know what the deal is
Rui Fontes
What experimental Braille table is that? In what Snapshot it is included?
toggle quoted messageShow quoted text
Rui -----Mensagem Original----- De: Sharni-Lee Ward Data: segunda-feira, 2 de maio de 2016 00:37 Para: nvda@nvda.groups.io Assunto: Re: [nvda] NVDA still freezing, don't know what the deal is Hi, Yes, NVDA freezes, and during the last two times this happened, Word froze as well. Other things worked but my mother had to navigate the computer because I could hear nothing. This is, however, not the only time this has happened. I've had to deal with this frequently over the last couple of months, and sometimes it was something as simple as activating the snapshot and changing the Braille Output table from Unified English to the English Unified Experimental table that would trigger this. I used to use the Braille Display to read my Bible every day when I first got on the computer. I have had to forego that practice because setting up the snapshot just after startup almost always necessitated a restart of my computer. How can I activate Narrator without having speech to begin with? If there's a key command, I'd love to know it.
On 2/05/2016 9:15 AM, Gene wrote:
I'm not sure from your message what is occurring. You say that NVDA is freezing but you also appear to state that Microsoft Word froze as well. Does the program you are working in freeze along with NVDA? Are other programs still running? Why not run narrator and shut down NVDA using task manager and see if that allows things to return to normal. If you want to use the Braille display before a solution is found, we need to try to determine how to deal with the problem so you can continue to do what you were doing without losing material. Gene ----- Original Message ----- From: Rui Fontes Sent: Sunday, May 01, 2016 6:07 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA still freezing, don't know what the deal is Hello! What version of Windows? What version of MS Office? What version of NVDA? The Focus Blue is conected via USB or Bluetooth? What Braille table are you using? Can you send a NVDA log file? Rui -----Mensagem Original----- De: Sharni-Lee Ward Data: segunda-feira, 2 de maio de 2016 00:00 Para: nvda@nvda.groups.io Assunto: Re: [nvda] NVDA still freezing, don't know what the deal is It just happened again, again while I was writing. My mother came to help me again and tried to save my work. Word wouldn't respond. She tried to exit NVDA mannually, but it wouldn't allow her to do that. She scanned NVDA with Microsoft Security Essentials but nothing came up. I'm now using the computer without my Braille Display. I don't understand why it's doing this to me, but I can't think of any other culprit. It's brand new. We bought it in February and I've barely used it, partly because of this issue and partly because of the MUD I've been playing. But I've had it plugged into my computer via USB almost constantly since I got it and installed the driver. The computer usually starts up with it plugged in. Please, someone, help! I want to solve this problem as soon as possible! I've had about enough of this and I don't want to sacrifice my Braille Display just because this is happening! On 2/05/2016 7:10 AM, Sharni-Lee Ward wrote: I've mentioned this before, but it's been weeks and I don't know if I
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Re: NVDA still freezing, don't know what the deal is
Sharni-Lee Ward
Okay, I got the log entry! Here is what it says.
toggle quoted messageShow quoted text
INFO - __main__ (06:55:25): Starting NVDA INFO - core.main (06:55:38): Config dir: C:\Users\pc\AppData\Roaming\nvda INFO - core.main (06:55:38): NVDA version 2016.1 INFO - core.main (06:55:38): Using Windows version 6.1.7601 service pack 1 workstation INFO - core.main (06:55:38): Using Python version 2.7.11 (v2.7.11:6d1b6a68f775, Dec 5 2015, 20:32:19) [MSC v.1500 32 bit (Intel)] INFO - core.main (06:55:38): Using comtypes version 0.6.2 INFO - external:synthDrivers.ptenglish.SynthDriver.__init__ (06:56:00): Using eSpeak version 1.48.03 04.Mar.14 INFO - synthDriverHandler.setSynth (06:56:03): Loaded synthDriver ptenglish INFO - core.main (06:56:04): Using wx version 3.0.2.0 msw (classic) INFO - braille.initialize (06:56:04): Using liblouis version 2.6.5 INFO - braille.BrailleHandler.setDisplayByName (06:56:04): Loaded braille display driver freedomScientific, current display has 40 cells. INFO - brailleInput.initialize (06:56:04): Braille input initialized INFO - core.main (06:56:08): NVDA initialized ERROR - queueHandler.flushQueue (07:37:52): Error in func _handleUpdate from eventQueue Traceback (most recent call last): File "queueHandler.pyo", line 50, in flushQueue File "virtualBuffers\__init__.pyo", line 674, in _handleUpdate File "braille.pyo", line 1643, in handleUpdate File "braille.pyo", line 904, in update File "textInfos\offsets.pyo", line 346, in expand File "virtualBuffers\__init__.pyo", line 314, in _getUnitOffsets File "textInfos\offsets.pyo", line 328, in _getUnitOffsets File "virtualBuffers\__init__.pyo", line 256, in _getParagraphOffsets WindowsError: [Error 1775] A null context handle was passed from the client to the host during a remote procedure call INFO - core.onEndSession (08:44:56): Windows session ending
On 2/05/2016 9:36 AM, Andre Fisher wrote:
You can do that.
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Re: NVDA still freezing, don't know what the deal is
Sharni-Lee Ward
Hi,
Yes, NVDA freezes, and during the last two times this happened, Word froze as well. Other things worked but my mother had to navigate the computer because I could hear nothing. This is, however, not the only time this has happened. I've had to deal with
this frequently over the last couple of months, and sometimes it was something as simple as activating the snapshot and changing the Braille Output table from Unified English to the English Unified Experimental table that would trigger this. I used to use
the Braille Display to read my Bible every day when I first got on the computer. I have had to forego that practice because setting up the snapshot just after startup almost always necessitated a restart of my computer.
How can I activate Narrator without having speech to begin with? If there's a key command, I'd love to know it.
On 2/05/2016 9:15 AM, Gene wrote:
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Re: NVDA still freezing, don't know what the deal is
Andre Fisher
You can do that.
toggle quoted messageShow quoted text
1. Open the Run dialog (Windows+R). 2. Type %Temp% in the edit box and press Enter. 3. Press n until you hear nvda-old.log and open it. 4. You can copy the text to an email message and send it here.
On 5/1/16, Sharni-Lee Ward <sharni-lee.ward@hotmail.com> wrote:
Hi,
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Re: NVDA still freezing, don't know what the deal is
Sharni-Lee Ward
Hi,
toggle quoted messageShow quoted text
Windows 7, Ms word 2013 (although it doesn't always happen in Word. It just did the last two times), NVDA 2016.1, the display is connected via USB and I'm using the Unified English Grade 2 table for output and the Unified 8 Dot table for input (unless I use the snapshot, because then I use the experimental Unified table for output because it has improvements that make reading easier for me). I can't send an NVDA log file because NVDA isn't working when this problem occurs and it only shows a log of the current session when I open the log viewer. If there's a way to retrieve a previous log from somewhere, I'd love to hear it.
On 2/05/2016 9:07 AM, Rui Fontes wrote:
Hello!
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Re: NVDA still freezing, don't know what the deal is
Gene
I'm not sure from your message what is
occurring. You say that NVDA is freezing but you also appear to state that
Microsoft Word froze as well. Does the program you are working in freeze
along with NVDA? Are other programs still running? Why not run
narrator and shut down NVDA using task manager and see if that allows things to
return to normal. If you want to use the Braille display before a solution
is found, we need to try to determine how to deal with the problem so you can
continue to do what you were doing without losing material.
Gene
----- Original Message -----
From: Rui Fontes
Sent: Sunday, May 01, 2016 6:07 PM
Subject: Re: [nvda] NVDA still freezing, don't know what the deal
is What version of Windows? What version of MS Office? What version of NVDA? The Focus Blue is conected via USB or Bluetooth? What Braille table are you using? Can you send a NVDA log file? Rui -----Mensagem Original----- De: Sharni-Lee Ward Data: segunda-feira, 2 de maio de 2016 00:00 Para: nvda@nvda.groups.io Assunto: Re: [nvda] NVDA still freezing, don't know what the deal is It just happened again, again while I was writing. My mother came to help me again and tried to save my work. Word wouldn't respond. She tried to exit NVDA mannually, but it wouldn't allow her to do that. She scanned NVDA with Microsoft Security Essentials but nothing came up. I'm now using the computer without my Braille Display. I don't understand why it's doing this to me, but I can't think of any other culprit. It's brand new. We bought it in February and I've barely used it, partly because of this issue and partly because of the MUD I've been playing. But I've had it plugged into my computer via USB almost constantly since I got it and installed the driver. The computer usually starts up with it plugged in. Please, someone, help! I want to solve this problem as soon as possible! I've had about enough of this and I don't want to sacrifice my Braille Display just because this is happening! On 2/05/2016 7:10 AM, Sharni-Lee Ward wrote: > I've mentioned this before, but it's been weeks and I don't know if I > got any more useful help after Joseph said to submit a log entry. Which > given the nature of my problem, I doubt would work. > > > Since I got my Braille Display in February, NVDA has frozen with > alarming regularity. It hasn't been like previous experiences of the > phenomenon either. I used to occasionally have NVDA freeze, but I could > restart the screen reader with alt+ctrl+n. With this situation, I can't. > NVDA completely stops working. It says nothing. The Braille display's > display remains frozen on whatever was last spoken. I can't restart > NVDA, and sometimes can't even shut down the computer without sighted > help. That's the only way to get things working again-shut down and > restart the computer. I used to only experience this soon after startup, > especially when I tried to activate the snapshot with the experimental > UEB table in it, but now I'm having it happen after the computer's been > going for a while, and it happens on both the normal installation and > the brltbl snapshot. Just now, I had it happen while I was writing in a > document. I was typing merrily away when NVDA stopped reporting letters > and the Braille Display, when I checked it, was only displaying the > first two words I'd typed on that line. > > > This is getting seriously annoying both for me and my mother, who is my > carer. I don't know what's causing this problem but I have a horrible > feeling it's to do with my Focus 40 Blue, as it didn't happen before I > got it. Can anyone shed some light on this? I want it to stop so my > writing and other activities don't keep getting interrupted. > > > >
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Re: NVDA still freezing, don't know what the deal is
Rui Fontes
Hello!
toggle quoted messageShow quoted text
What version of Windows? What version of MS Office? What version of NVDA? The Focus Blue is conected via USB or Bluetooth? What Braille table are you using? Can you send a NVDA log file? Rui -----Mensagem Original----- De: Sharni-Lee Ward Data: segunda-feira, 2 de maio de 2016 00:00 Para: nvda@nvda.groups.io Assunto: Re: [nvda] NVDA still freezing, don't know what the deal is It just happened again, again while I was writing. My mother came to help me again and tried to save my work. Word wouldn't respond. She tried to exit NVDA mannually, but it wouldn't allow her to do that. She scanned NVDA with Microsoft Security Essentials but nothing came up. I'm now using the computer without my Braille Display. I don't understand why it's doing this to me, but I can't think of any other culprit. It's brand new. We bought it in February and I've barely used it, partly because of this issue and partly because of the MUD I've been playing. But I've had it plugged into my computer via USB almost constantly since I got it and installed the driver. The computer usually starts up with it plugged in. Please, someone, help! I want to solve this problem as soon as possible! I've had about enough of this and I don't want to sacrifice my Braille Display just because this is happening!
On 2/05/2016 7:10 AM, Sharni-Lee Ward wrote:
I've mentioned this before, but it's been weeks and I don't know if I
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Re: NVDA still freezing, don't know what the deal is
Sharni-Lee Ward
It just happened again, again while I was writing. My mother came to
toggle quoted messageShow quoted text
help me again and tried to save my work. Word wouldn't respond. She tried to exit NVDA mannually, but it wouldn't allow her to do that. She scanned NVDA with Microsoft Security Essentials but nothing came up. I'm now using the computer without my Braille Display. I don't understand why it's doing this to me, but I can't think of any other culprit. It's brand new. We bought it in February and I've barely used it, partly because of this issue and partly because of the MUD I've been playing. But I've had it plugged into my computer via USB almost constantly since I got it and installed the driver. The computer usually starts up with it plugged in. Please, someone, help! I want to solve this problem as soon as possible! I've had about enough of this and I don't want to sacrifice my Braille Display just because this is happening!
On 2/05/2016 7:10 AM, Sharni-Lee Ward wrote:
I've mentioned this before, but it's been weeks and I don't know if I
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Re: Accessible online survey creation tool
I have no idea how accessible it is, but you could also take a look at the Survey Monkey website. They have a free version and a pro version. I've received a lot of surveys over the years that have been created using Survey Monkey. I would be curious to know whether the tool is accessible as far as doing the creation of a survey. The surveys themselves are a series of webpages that use things like radio buttons, dropdown lists, text boxes, etc., for actual data entry by the survey taker. Brian Never underestimate the difficulty of changing false beliefs by facts. ~ Henry Rosovsky
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Re: NVDA and tab
Yes, Gene, it does not always happen, but it is often enough to
toggle quoted messageShow quoted text
warrant questioning. I use Firefox BTW. Nevzat
On 5/1/16, Gene <gsasner@ripco.com> wrote:
But the problem here is that when you are in the proper part of the Window --
We have probed the Earth, excavated it, burned it, ripped things from it, buried things in it... That does not fit my definition of a good tenant. If we were here on a month-to-month basis, we would have been evicted long ago. -Rose Bird
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NVDA still freezing, don't know what the deal is
Sharni-Lee Ward
I've mentioned this before, but it's been weeks and I don't know if I
got any more useful help after Joseph said to submit a log entry. Which given the nature of my problem, I doubt would work. Since I got my Braille Display in February, NVDA has frozen with alarming regularity. It hasn't been like previous experiences of the phenomenon either. I used to occasionally have NVDA freeze, but I could restart the screen reader with alt+ctrl+n. With this situation, I can't. NVDA completely stops working. It says nothing. The Braille display's display remains frozen on whatever was last spoken. I can't restart NVDA, and sometimes can't even shut down the computer without sighted help. That's the only way to get things working again—shut down and restart the computer. I used to only experience this soon after startup, especially when I tried to activate the snapshot with the experimental UEB table in it, but now I'm having it happen after the computer's been going for a while, and it happens on both the normal installation and the brltbl snapshot. Just now, I had it happen while I was writing in a document. I was typing merrily away when NVDA stopped reporting letters and the Braille Display, when I checked it, was only displaying the first two words I'd typed on that line. This is getting seriously annoying both for me and my mother, who is my carer. I don't know what's causing this problem but I have a horrible feeling it's to do with my Focus 40 Blue, as it didn't happen before I got it. Can anyone shed some light on this? I want it to stop so my writing and other activities don't keep getting interrupted.
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Re: Accessible online survey creation tool
ChrisLeo
Hi Bhavya, unfortunately now I can't to try this and I?ve not a ready form.
toggle quoted messageShow quoted text
After press send button you should find some icons on top of page to get a link, send by mail, sharing on social network etc... If you don't move your form on trash from menu setting, you will not lose your survey. Google saves automatically your last edits. Cheers. Chris. Bhavya shah, 01/05/2016 19:26:
Hi Chris and others,
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Re: NVDA and tab
Gene
But the problem here is that when you are in the
proper part of the Window and have opened a page, you have to tab once at times
to be able to move in and read the page. I haven't paid much
attention to this. In my case, using firefox, it is a problem that occurs
off and on but that doesn't occur nearly every time I load a page. I
believe I've seen the same problem when using Google, though I don't use google
much.
I haven't tested to see if the problem exists in
other screen-readers.
Gene
----- Original Message -----
typing in an address, etc. - think this works in both IE11 and firefox. Stay well Jacob Kruger Blind Biker Skype: BlindZA "Roger Wilco wants to welcome you...to the space janitor's closet..." On 2016-05-01 9:08 PM, Nevzat Adil wrote: > Hello all, > I encounter an issue when trying to get on to the Internet which I am > not sure whether it is n NVDA issue or something else. > For instance, when I try to get to my home page, google, the page does > not seem to load and read by NVDA unless I press tab. It is only then > that NVDA begins reading the page. The same issue occurs when trying > to get onto other pages, as well. > My operating system is Windows 10 64 bit. NVDA is the most recent. > I would appreciate your comments. > Nevzat > >
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