hi

the following might help. There is a next snap shot that is meant to fix it but not sure if it is totally finished for the tool.

the snap shot was created last night and can be found at https://www.nvaccess.org/files/nvda/snapshots/

You can jump down by headings to where the next snap shots are and there is a download link.

But if it is the same bug i have seen you will not be able to use your browser to get it. may be a sighted friend can grab it for you?

I am just downloading it now and will also drop box it for you if you can not get it that way. It can be gotten from https://www.dropbox.com/s/a4nazm0q8te5ivg/nvda_snapshot_next-14952%2Cdd1cbe50.exe?dl=0

If you do the following in the email to get it you should get it down. Locate  the second link which is the drop box link with the letter k for link in the email. Then  you will need to use the applications key on the link then arrow down to save link i think it is then press the enter key. It will ask you to save it some where save it some where easy to find like the desk top.

If you can not use nvda you might have to use narrator to locate the link and do the same.

When the file is on the desk top or where ever you put it locate the next snapshot file then press the enter key on it. It should start up with the musical sound. there will be the documentation screen tab to the check box and agree to it. It should not have to be installed. Tab again then use the nvda key + letter N to get into the nvda preferences then arrow down to tools a sub menu will come off it then locate the comms fixing tool I forget what it is called. You will know it when you come across it. Press the enter key on it it will then come up with a message likeit had to do some thing to the registery i can not remember the wording tab to the yes button then press the enter key on it.

Sorry i can not help you after that. I am thinking it should fix the problems you might have to do a reboot but not sure as i have not used the tool which is actually a snap shot.

I will also put in the other way from off my website below.

It has to be followed to a T

Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers, Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or “pane” check for the following symptoms:
•
In all of your browsers, or the Mozilla Thunderbird email client, no matter what you do, you still hear “unknown” or “pane”.
•
In the browser, email client and other menus you notice you cannot get into your menus, or you are unable to use the quick navigation keys
•
When you have been told the page is loaded and notice strange behaviour
•
Mozilla Thunderbird saying unknown while you try to navigate it
•
Your applications key does not work with it being spoken out and other strange behaviour in Windows
•
The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above) NVDA might seem like it is still working properly but it may not be completely in Windows and other programmes.
You could try the following solution which will allow you to re-register your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type in “command prompt”. Once you have located command prompt, in the search results, press the Applications key to bring up the context menu. Arrow down to select “run as administrator” and press the Enter key. This will take you to a command prompt window. This will not be spoken out. You may need sighted assistance for this.
Type in the following command
for %x in (c:\windows\system32\*.dll) do regsvr32 /s %x
This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the Alt + F4 key. You should notice now where NVDA was saying “unknown” as in some examples given, NVDA should now read the icons in the running applications area of Windows, speak the content of the webpage and menus, and also in Mozilla Thunderbird and other places in Windows including the Windows applications context menu.

hopefully one of the ways either the snap shot or this way will hopefully fix it for you.

By the way if the latest snapshot fixes it can you let us know please.

Gene nz

On 3/16/2018 3:59 AM, Michel Such wrote:

Hi all,

I encounter a very strange problem on a machine where all used to work fine.

It runs Windows 10 latest update and NVDA 2018.1.

In Mozilla apps, (thunderbird, Firefox) any object is announced as "unknown".

More generally, in any app, conext menus are nomore spoken.

I triend to uninstall and reinstall NVDA, even deleting the NVDA configuration directory, but it definitely does not work.

Has anyone encountered this and know how to fix it ?

--
Michel Such

---

--

Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.

I don't think NVDA can do it, but you might consider a third party clipboard manager, I'm pretty sure they can. Warning! I haven't tried any of these so I have no idea if they're accessible, or even run under Windows 10, 64-bit or otherwise. I don't think they should break anything, but try them at your own risk.


https://www.makeuseof.com/tag/5-tips-manage-windows-clipboard-like-pro/


On 3/15/2018 20:03, Kenny wrote:

Thanks for the heads up. I did get the Systray add-on. Still trying to get use to using the Winkey+b shortcut.


I'm really looking for a way to copy and append info onto the clipboard.


JAWS offered the [Insert+Ctrl+c] function to do this. Does NVDA offer this functionality? I tend to do this alot when creating my own cheat sheet for learning new programs (Like with NVDA.)


On 3/15/2018 4:57 PM, John Isige wrote:

Sure. You'll want Windows App Essentials definitely I think. There are some things that simulate functions of JFW, if you're used to that, e.g. the systray or system tray, forget what it's called, gives you NVDA-f11 which brings up a list like JFW. You don't need it, you can get to the system tray with Winkey-b I think, but I used it when I was starting out because I was so used to it in JFW, and just kept on using it.


There's also a place markers addon and a ... I don't remember what it's called, but it puts things in a window you can copy out of. Looks like it's called "virtual Revision". Basically I'd say have a look around the community addons site. They all have descriptions so you can see if they make sense, or just try a couple at a time and see what you like. For example, I installed "day of the week" once because I actually needed that functionality, but I found I only needed it that one time, so I got rid of it.


There are a few addons that are useful for specific things that aren't on the community addons site for some reason, the two I know offhand have to do with games. But the community addons are a good place to start because they're vetted by the community so you know there's nothing bad in them. I think that happened once, there was some addon, I forget what it did, supposedly gave you access to a bunch of synthesizers illegally maybe, but it turned out to be some sort of virus or such.


On 3/15/2018 15:47, Kenny wrote:

This add-on is fantastic! Makes navigating Thunderbird much quicker.


I don't have any NVDA add-ons installed other then this one.


Are there any other ones you can recommend that brings such functionality to NVDA?


I'm using the latest build of Windows 10 (64 bit.) NVDA 2018.1 is the build I'm using.


Thanks again for recommending this add-on.


On 3/15/2018 4:17 PM, John Isige wrote:

Here you go.


https://addons.nvda-project.org/addons/mozillaScripts.en.html


Either save it somewhere and then go and open it, or open it right from your browser, tell it to use NVDA to open it if it asks for a program. Tell NVDA you want to install it, restart NVDA when it asks you if you want to restart, done.


On 3/15/2018 14:49, Kenny wrote:

Do you know the name of this add-on? I should be able to track it down hopefully.

Never installed an add-on for an email client before, hope it's not difficult to do.


On 3/15/2018 3:42 PM, John Isige wrote:

I just hit enter on a message if I want to read it, but if you go to the community addons site, tools/manage addons and then hit the "get more addons" button, there's an addon for Mozilla stuff that does what you want, I think. I've never tried it because I don't use the preview pane at all, but I'm pretty sure it has something that reads it, a keystroke or whatever.


I can't think of any tips or keystrokes, it's pretty accessible out of the box so whatever it has for defaults should be fine. But I us it all the time and have for years, so if you've got any specific questions, I might be able to help with those.


On 3/15/2018 14:32, Kenny wrote:

I've finally decided to give up my Eudora Pro v7.1 email client for Thunderbird. I'm pleasantly surprised how accessible it is using NVDA 2018.1.


I'm now wanting to become more efficient in reading/navigating messages.


In JAWS, I simply created a frame for the Eudora Pro view message window that was automatically read each time I highlighted a new message subject using the up and down arrow keys.


If I wanted to read the entire message body, I just hit [Enter] on the subject. Very quick and efficient.


The message preview pain for Thunderbird doesn't seem to be readable though using the NVDA review cursor.


Is there any way to configure Thunderbird v52.6 in a way where I could quickly read the message body preview and jump to the next message in the conversation quickly?


I'm very new to both NVDA and Thunderbird, so any configuration tips, keyboard shortcuts etc suggestions would be greatly appreciated.


Thanks.

Thanks for the heads up. I did get the Systray add-on. Still trying to get use to using the Winkey+b shortcut.


I'm really looking for a way to copy and append info onto the clipboard.


JAWS offered the [Insert+Ctrl+c] function to do this. Does NVDA offer this functionality? I tend to do this alot when creating my own cheat sheet for learning new programs (Like with NVDA.)


On 3/15/2018 4:57 PM, John Isige wrote:

Sure. You'll want Windows App Essentials definitely I think. There are some things that simulate functions of JFW, if you're used to that, e.g. the systray or system tray, forget what it's called, gives you NVDA-f11 which brings up a list like JFW. You don't need it, you can get to the system tray with Winkey-b I think, but I used it when I was starting out because I was so used to it in JFW, and just kept on using it.


There's also a place markers addon and a ... I don't remember what it's called, but it puts things in a window you can copy out of. Looks like it's called "virtual Revision". Basically I'd say have a look around the community addons site. They all have descriptions so you can see if they make sense, or just try a couple at a time and see what you like. For example, I installed "day of the week" once because I actually needed that functionality, but I found I only needed it that one time, so I got rid of it.


There are a few addons that are useful for specific things that aren't on the community addons site for some reason, the two I know offhand have to do with games. But the community addons are a good place to start because they're vetted by the community so you know there's nothing bad in them. I think that happened once, there was some addon, I forget what it did, supposedly gave you access to a bunch of synthesizers illegally maybe, but it turned out to be some sort of virus or such.


On 3/15/2018 15:47, Kenny wrote:

This add-on is fantastic! Makes navigating Thunderbird much quicker.


I don't have any NVDA add-ons installed other then this one.


Are there any other ones you can recommend that brings such functionality to NVDA?


I'm using the latest build of Windows 10 (64 bit.) NVDA 2018.1 is the build I'm using.


Thanks again for recommending this add-on.


On 3/15/2018 4:17 PM, John Isige wrote:

Here you go.


https://addons.nvda-project.org/addons/mozillaScripts.en.html


Either save it somewhere and then go and open it, or open it right from your browser, tell it to use NVDA to open it if it asks for a program. Tell NVDA you want to install it, restart NVDA when it asks you if you want to restart, done.


On 3/15/2018 14:49, Kenny wrote:

Do you know the name of this add-on? I should be able to track it down hopefully.

Never installed an add-on for an email client before, hope it's not difficult to do.


On 3/15/2018 3:42 PM, John Isige wrote:

I just hit enter on a message if I want to read it, but if you go to the community addons site, tools/manage addons and then hit the "get more addons" button, there's an addon for Mozilla stuff that does what you want, I think. I've never tried it because I don't use the preview pane at all, but I'm pretty sure it has something that reads it, a keystroke or whatever.


I can't think of any tips or keystrokes, it's pretty accessible out of the box so whatever it has for defaults should be fine. But I us it all the time and have for years, so if you've got any specific questions, I might be able to help with those.


On 3/15/2018 14:32, Kenny wrote:

I've finally decided to give up my Eudora Pro v7.1 email client for Thunderbird. I'm pleasantly surprised how accessible it is using NVDA 2018.1.


I'm now wanting to become more efficient in reading/navigating messages.


In JAWS, I simply created a frame for the Eudora Pro view message window that was automatically read each time I highlighted a new message subject using the up and down arrow keys.


If I wanted to read the entire message body, I just hit [Enter] on the subject. Very quick and efficient.


The message preview pain for Thunderbird doesn't seem to be readable though using the NVDA review cursor.


Is there any way to configure Thunderbird v52.6 in a way where I could quickly read the message body preview and jump to the next message in the conversation quickly?


I'm very new to both NVDA and Thunderbird, so any configuration tips, keyboard shortcuts etc suggestions would be greatly appreciated.


Thanks.

Hi Kenny

The following page from off my website might help you also.

There are certain views that are better or recommended to use. Any how have a sus of the page at http://www.accessibilitycentral.net/accessible%20email%20client%20mozilla%20thunderbird.html

You can jump down by headings to any of the sections.

Gene nz

On 3/16/2018 8:32 AM, Kenny wrote:

I've finally decided to give up my Eudora Pro v7.1 email client for Thunderbird. I'm pleasantly surprised how accessible it is using NVDA 2018.1.

I'm now wanting to become more efficient in reading/navigating messages.

In JAWS, I simply created a frame for the Eudora Pro view message window that was automatically read each time I highlighted a new message subject using the up and down arrow keys.

If I wanted to read the entire message body, I just hit [Enter] on the subject. Very quick and efficient.

The message preview pain for Thunderbird doesn't seem to be readable though using the NVDA review cursor.

Is there any way to configure Thunderbird v52.6 in a way where I could quickly read the message body preview and jump to the next message in the conversation quickly?

I'm very new to both NVDA and Thunderbird, so any configuration tips, keyboard shortcuts etc suggestions would be greatly appreciated.

Thanks.

--

Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.

On 15/03/2018 19:32, Kenny wrote:

I've finally decided to give up my Eudora Pro v7.1 email client for Thunderbird. I'm pleasantly surprised how accessible it is using NVDA 2018.1.

I'm now wanting to become more efficient in reading/navigating messages.

In JAWS, I simply created a frame for the Eudora Pro view message window that was automatically read each time I highlighted a new message subject using the up and down arrow keys.

If I wanted to read the entire message body, I just hit [Enter] on the subject. Very quick and efficient.

The message preview pain for Thunderbird doesn't seem to be readable though using the NVDA review cursor.

Is there any way to configure Thunderbird v52.6 in a way where I could quickly read the message body preview and jump to the next message in the conversation quickly?

I'm very new to both NVDA and Thunderbird, so any configuration tips, keyboard shortcuts etc suggestions would be greatly appreciated.

Thanks.

Hi,

Here's a few short cuts:-

When you have the list of messages shown:-

Press F - moves to the next message

B - moves back one message

N - moves to next level

I have my TB set up to read by subject and have group by search checked.

This puts all of thread into one message; press right arrow to go into next level (says expanded), press  down arrow and press enter to open message. Or press N for next level and press enter on message.

To go back to list press Control and W.

I also use Lightning and first letter navigation in the tree use add on's.

Hi what exactly does this add on do and what is the best way to set it up?

On 3/15/2018 3:47 PM, Kenny wrote:

This add-on is fantastic! Makes navigating Thunderbird much quicker.

I don't have any NVDA add-ons installed other then this one.

Are there any other ones you can recommend that brings such functionality to NVDA?

I'm using the latest build of Windows 10 (64 bit.) NVDA 2018.1 is the build I'm using.

Thanks again for recommending this add-on.

On 3/15/2018 4:17 PM, John Isige wrote:

Here you go.


https://addons.nvda-project.org/addons/mozillaScripts.en.html


Either save it somewhere and then go and open it, or open it right from your browser, tell it to use NVDA to open it if it asks for a program. Tell NVDA you want to install it, restart NVDA when it asks you if you want to restart, done.


On 3/15/2018 14:49, Kenny wrote:

Do you know the name of this add-on? I should be able to track it down hopefully.

Never installed an add-on for an email client before, hope it's not difficult to do.


On 3/15/2018 3:42 PM, John Isige wrote:

I just hit enter on a message if I want to read it, but if you go to the community addons site, tools/manage addons and then hit the "get more addons" button, there's an addon for Mozilla stuff that does what you want, I think. I've never tried it because I don't use the preview pane at all, but I'm pretty sure it has something that reads it, a keystroke or whatever.


I can't think of any tips or keystrokes, it's pretty accessible out of the box so whatever it has for defaults should be fine. But I us it all the time and have for years, so if you've got any specific questions, I might be able to help with those.


On 3/15/2018 14:32, Kenny wrote:

I've finally decided to give up my Eudora Pro v7.1 email client for Thunderbird. I'm pleasantly surprised how accessible it is using NVDA 2018.1.


I'm now wanting to become more efficient in reading/navigating messages.


In JAWS, I simply created a frame for the Eudora Pro view message window that was automatically read each time I highlighted a new message subject using the up and down arrow keys.


If I wanted to read the entire message body, I just hit [Enter] on the subject. Very quick and efficient.


The message preview pain for Thunderbird doesn't seem to be readable though using the NVDA review cursor.


Is there any way to configure Thunderbird v52.6 in a way where I could quickly read the message body preview and jump to the next message in the conversation quickly?


I'm very new to both NVDA and Thunderbird, so any configuration tips, keyboard shortcuts etc suggestions would be greatly appreciated.


Thanks.

-- 

Casey

Sure. You'll want Windows App Essentials definitely I think. There are some things that simulate functions of JFW, if you're used to that, e.g. the systray or system tray, forget what it's called, gives you NVDA-f11 which brings up a list like JFW. You don't need it, you can get to the system tray with Winkey-b I think, but I used it when I was starting out because I was so used to it in JFW, and just kept on using it.


There's also a place markers addon and a ... I don't remember what it's called, but it puts things in a window you can copy out of. Looks like it's called "virtual Revision". Basically I'd say have a look around the community addons site. They all have descriptions so you can see if they make sense, or just try a couple at a time and see what you like. For example, I installed "day of the week" once because I actually needed that functionality, but I found I only needed it that one time, so I got rid of it.


There are a few addons that are useful for specific things that aren't on the community addons site for some reason, the two I know offhand have to do with games. But the community addons are a good place to start because they're vetted by the community so you know there's nothing bad in them. I think that happened once, there was some addon, I forget what it did, supposedly gave you access to a bunch of synthesizers illegally maybe, but it turned out to be some sort of virus or such.


On 3/15/2018 15:47, Kenny wrote:

This add-on is fantastic! Makes navigating Thunderbird much quicker.


I don't have any NVDA add-ons installed other then this one.


Are there any other ones you can recommend that brings such functionality to NVDA?


I'm using the latest build of Windows 10 (64 bit.) NVDA 2018.1 is the build I'm using.


Thanks again for recommending this add-on.


On 3/15/2018 4:17 PM, John Isige wrote:

Here you go.


https://addons.nvda-project.org/addons/mozillaScripts.en.html


Either save it somewhere and then go and open it, or open it right from your browser, tell it to use NVDA to open it if it asks for a program. Tell NVDA you want to install it, restart NVDA when it asks you if you want to restart, done.


On 3/15/2018 14:49, Kenny wrote:

Do you know the name of this add-on? I should be able to track it down hopefully.

Never installed an add-on for an email client before, hope it's not difficult to do.


On 3/15/2018 3:42 PM, John Isige wrote:

I just hit enter on a message if I want to read it, but if you go to the community addons site, tools/manage addons and then hit the "get more addons" button, there's an addon for Mozilla stuff that does what you want, I think. I've never tried it because I don't use the preview pane at all, but I'm pretty sure it has something that reads it, a keystroke or whatever.


I can't think of any tips or keystrokes, it's pretty accessible out of the box so whatever it has for defaults should be fine. But I us it all the time and have for years, so if you've got any specific questions, I might be able to help with those.


On 3/15/2018 14:32, Kenny wrote:

I've finally decided to give up my Eudora Pro v7.1 email client for Thunderbird. I'm pleasantly surprised how accessible it is using NVDA 2018.1.


I'm now wanting to become more efficient in reading/navigating messages.


In JAWS, I simply created a frame for the Eudora Pro view message window that was automatically read each time I highlighted a new message subject using the up and down arrow keys.


If I wanted to read the entire message body, I just hit [Enter] on the subject. Very quick and efficient.


The message preview pain for Thunderbird doesn't seem to be readable though using the NVDA review cursor.


Is there any way to configure Thunderbird v52.6 in a way where I could quickly read the message body preview and jump to the next message in the conversation quickly?


I'm very new to both NVDA and Thunderbird, so any configuration tips, keyboard shortcuts etc suggestions would be greatly appreciated.


Thanks.

hi will this add on work in windows seven as well?




On 3/15/2018 3:17 PM, John Isige wrote:

Here you go.


https://addons.nvda-project.org/addons/mozillaScripts.en.html


Either save it somewhere and then go and open it, or open it right from your browser, tell it to use NVDA to open it if it asks for a program. Tell NVDA you want to install it, restart NVDA when it asks you if you want to restart, done.


On 3/15/2018 14:49, Kenny wrote:

Do you know the name of this add-on? I should be able to track it down hopefully.

Never installed an add-on for an email client before, hope it's not difficult to do.


On 3/15/2018 3:42 PM, John Isige wrote:

I just hit enter on a message if I want to read it, but if you go to the community addons site, tools/manage addons and then hit the "get more addons" button, there's an addon for Mozilla stuff that does what you want, I think. I've never tried it because I don't use the preview pane at all, but I'm pretty sure it has something that reads it, a keystroke or whatever.


I can't think of any tips or keystrokes, it's pretty accessible out of the box so whatever it has for defaults should be fine. But I us it all the time and have for years, so if you've got any specific questions, I might be able to help with those.


On 3/15/2018 14:32, Kenny wrote:

I've finally decided to give up my Eudora Pro v7.1 email client for Thunderbird. I'm pleasantly surprised how accessible it is using NVDA 2018.1.


I'm now wanting to become more efficient in reading/navigating messages.


In JAWS, I simply created a frame for the Eudora Pro view message window that was automatically read each time I highlighted a new message subject using the up and down arrow keys.


If I wanted to read the entire message body, I just hit [Enter] on the subject. Very quick and efficient.


The message preview pain for Thunderbird doesn't seem to be readable though using the NVDA review cursor.


Is there any way to configure Thunderbird v52.6 in a way where I could quickly read the message body preview and jump to the next message in the conversation quickly?


I'm very new to both NVDA and Thunderbird, so any configuration tips, keyboard shortcuts etc suggestions would be greatly appreciated.


Thanks.

hi

the following might help. There is a next snap shot that is meant to fix it but not sure if it is totally finished for the tool.

the snap shot was created last night and can be found at https://www.nvaccess.org/files/nvda/snapshots/

You can jump down by headings to where the next snap shots are and there is a download link.

But if it is the same bug i have seen you will not be able to use your browser to get it. may be a sighted friend can grab it for you?

I am just downloading it now and will also drop box it for you if you can not get it that way. It can be gotten from https://www.dropbox.com/s/a4nazm0q8te5ivg/nvda_snapshot_next-14952%2Cdd1cbe50.exe?dl=0

If you do the following in the email to get it you should get it down. Locate  the second link which is the drop box link with the letter k for link in the email. Then  you will need to use the applications key on the link then arrow down to save link i think it is then press the enter key. It will ask you to save it some where save it some where easy to find like the desk top.

If you can not use nvda you might have to use narrator to locate the link and do the same.

When the file is on the desk top or where ever you put it locate the next snapshot file then press the enter key on it. It should start up with the musical sound. there will be the documentation screen tab to the check box and agree to it. It should not have to be installed. Tab again then use the nvda key + letter N to get into the nvda preferences then arrow down to tools a sub menu will come off it then locate the comms fixing tool I forget what it is called. You will know it when you come across it. Press the enter key on it it will then come up with a message likeit had to do some thing to the registery i can not remember the wording tab to the yes button then press the enter key on it.

Sorry i can not help you after that. I am thinking it should fix the problems you might have to do a reboot but not sure as i have not used the tool which is actually a snap shot.

I will also put in the other way from off my website below.

It has to be followed to a T

Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers, Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or “pane” check for the following symptoms:
•
In all of your browsers, or the Mozilla Thunderbird email client, no matter what you do, you still hear “unknown” or “pane”.
•
In the browser, email client and other menus you notice you cannot get into your menus, or you are unable to use the quick navigation keys
•
When you have been told the page is loaded and notice strange behaviour
•
Mozilla Thunderbird saying unknown while you try to navigate it
•
Your applications key does not work with it being spoken out and other strange behaviour in Windows
•
The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above) NVDA might seem like it is still working properly but it may not be completely in Windows and other programmes.
You could try the following solution which will allow you to re-register your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type in “command prompt”. Once you have located command prompt, in the search results, press the Applications key to bring up the context menu. Arrow down to select “run as administrator” and press the Enter key. This will take you to a command prompt window. This will not be spoken out. You may need sighted assistance for this.
Type in the following command
for %x in (c:\windows\system32\*.dll) do regsvr32 /s %x
This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the Alt + F4 key. You should notice now where NVDA was saying “unknown” as in some examples given, NVDA should now read the icons in the running applications area of Windows, speak the content of the webpage and menus, and also in Mozilla Thunderbird and other places in Windows including the Windows applications context menu.

hopefully one of the ways either the snap shot or this way will hopefully fix it for you.

By the way if the latest snapshot fixes it can you let us know please.

Gene nz

On 3/16/2018 3:59 AM, Michel Such wrote:

Hi all,

I encounter a very strange problem on a machine where all used to work fine.

It runs Windows 10 latest update and NVDA 2018.1.

In Mozilla apps, (thunderbird, Firefox) any object is announced as "unknown".

More generally, in any app, conext menus are nomore spoken.

I triend to uninstall and reinstall NVDA, even deleting the NVDA configuration directory, but it definitely does not work.

Has anyone encountered this and know how to fix it ?

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Michel Such

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Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.

Here you go.


https://addons.nvda-project.org/addons/mozillaScripts.en.html


Either save it somewhere and then go and open it, or open it right from your browser, tell it to use NVDA to open it if it asks for a program. Tell NVDA you want to install it, restart NVDA when it asks you if you want to restart, done.


On 3/15/2018 14:49, Kenny wrote:

Do you know the name of this add-on? I should be able to track it down hopefully.

Never installed an add-on for an email client before, hope it's not difficult to do.


On 3/15/2018 3:42 PM, John Isige wrote:

I just hit enter on a message if I want to read it, but if you go to the community addons site, tools/manage addons and then hit the "get more addons" button, there's an addon for Mozilla stuff that does what you want, I think. I've never tried it because I don't use the preview pane at all, but I'm pretty sure it has something that reads it, a keystroke or whatever.


I can't think of any tips or keystrokes, it's pretty accessible out of the box so whatever it has for defaults should be fine. But I us it all the time and have for years, so if you've got any specific questions, I might be able to help with those.


On 3/15/2018 14:32, Kenny wrote:

I've finally decided to give up my Eudora Pro v7.1 email client for Thunderbird. I'm pleasantly surprised how accessible it is using NVDA 2018.1.


I'm now wanting to become more efficient in reading/navigating messages.


In JAWS, I simply created a frame for the Eudora Pro view message window that was automatically read each time I highlighted a new message subject using the up and down arrow keys.


If I wanted to read the entire message body, I just hit [Enter] on the subject. Very quick and efficient.


The message preview pain for Thunderbird doesn't seem to be readable though using the NVDA review cursor.


Is there any way to configure Thunderbird v52.6 in a way where I could quickly read the message body preview and jump to the next message in the conversation quickly?


I'm very new to both NVDA and Thunderbird, so any configuration tips, keyboard shortcuts etc suggestions would be greatly appreciated.


Thanks.